--- description: eZee Reservation : qu'en pensent les utilisateurs ? Lisez les avis clients sur eZee Reservation, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: eZee Reservation - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de réservation](/directory/20032/reservations/software) > [eZee Reservation](/software/141726/ezee-reservation) # eZee Reservation Canonical: https://www.capterra.lu/software/141726/ezee-reservation Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/141726/ezee-reservation?page=2) > eZee Reservation est un moteur de réservation dédié au secteur hôtelier et qui permet aux hôtels d'obtenir des réservations directes et sans commission depuis leur site web. > > Conclusion : 120 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise eZee Reservation ? eZee Products offre ses services à plus de 130 pays à travers le monde avec plus de 10 langues prises en charge. Contactez l'éditeur pour obtenir des coordonnées dans votre région. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 120 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Yanolja Cloud Solution - **Pays**: Gujarat, Inde - **Fondé**: 2005 ## Contexte commercial - **À partir de**: 29,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Linux (ordinateur), Windows (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, arabe, basque, bulgare, catalan, chinois, chinois traditionnel, coréen, croate, danois, espagnol, estonien, finnois, français, galicien, grec, hindi, hongrois, hébreu, indonésien, irlandais, islandais, italien, japonais, kazakh, letton, lituanien, malais, norvégien, néerlandais, polonais, portugais, portugais brésilien, portugais européen, roumain, russe, serbe, serbe, slovaque, slovène, suédois, tchèque, thaï, turc, ukrainien, vietnamien - **Pays disponibles**: Afrique du Sud, Algérie, Allemagne, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade, Belize, Bermudes, Bhoutan, Bolivie et 158 de plus ## Fonctionnalités - Booking Management - Gestion des calendriers - Logiciels d'expérience client - Notes de réservation - Réservation en ligne - Réservations de groupe - Support client - Traitement des paiements ## Intégrations (4 au total) - Google Analytics 360 - Meta for Business - PayPal - authorize.net ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de réservation](https://www.capterra.lu/directory/20032/reservations/software) ## Logiciels similaires 1. [Hostaway](https://www.capterra.lu/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Eventbrite](https://www.capterra.lu/software/114949/eventbrite) — 4.6/5 (5748 reviews) 3. [Booqable](https://www.capterra.lu/software/138689/booqable) — 4.8/5 (1126 reviews) 4. [Lodgify](https://www.capterra.lu/software/131924/lodgify) — 4.5/5 (1282 reviews) 5. [OpenTable](https://www.capterra.lu/software/17313/opentable-for-restaurants) — 4.7/5 (1317 reviews) ## Avis ### "A holisitc application covers everything needed for a small to very big hotel." — 5.0/5 > **Issouf** | *13 mai 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: I have been user of Ultimate version. one of the application is The software provided by this company is very easy to use and it has many functionality. I like the functionality of house keeping and many reports for effective day to day management. The service provided by Cloud Developer is worth noting. He provided 24/7 365 days excellent service from the date we were in contact with him. He helped us to quickly go live with minimum down time. Always available when needed over phone, email, online web-chat and also on whatsapp. very impressive and satisfied as a ezee customer. > > **Inconvénients**: In the Stayview, when i hover on a reservations, i would be nice to see the reservation details instead of clicking on it to see. > > Consolidation all channels from where we were getting business. Adopting new technology there by getting more business / occupancy ratio increased. ----- ### "Review" — 5.0/5 > **Ntewak** | *29 novembre 2022* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: The fact that it is cloud based and the ease of use > > **Inconvénients**: Integrations - Getting other softwares to be integrated to it. Payment in other currencies.Paying for the software was not easy too. > > Hotel Mgt ----- ### "Bad support, overcharged in billing, wrong bills" — 1.0/5 > **Pareen** | *9 mars 2019* | Hôtellerie | Taux de recommandation : 1.0/10 > > **Avantages**: The software is decent. There are tons of bugs but the support team solves them over a few days most of the times. > > **Inconvénients**: Billing and payments is their biggest problem. They have been trying to overcharge us. They tried to bill us for the bookings that were void in January 2019. After our email, they changed the bill amount. Now in March 2019, they have again re-issued an invoice based on our bookings that were No Shows or Cancelled. Support hasn't responded on our queries for 4 days now but we keep getting "reminders" to pay up. This never happened with us before but I think this is their latest way to make money. Some invoices have a 30 days due date, some have 15 days due date. These things just change as per their whims and fancies. They send invoices without the company's legal entity name. They change the legal entity name without any verification of whom they have signed the contract with. Billing should be in the name of the legal entity that they have the contract with. But just email their team and they will raise a bill for Disney if someone told them so. Staff (account manager and billing team) changes every few months. The new person doesn't know anything that happened with previous team. They say 24x7 support but it is not. Only call center employees with limited understanding of their own product are available at night or on weekends. They cannot solve any bugs, just raise tickets and wait. > > Worst experience ever with any software company. The software is really buggy but their team was good and supportive about 3 years ago when we used their software at our first hostel. But last one year has been bad because they have been consistently trying to overcharge us. ----- ### "Love the software" — 5.0/5 > **Nikhil** | *7 février 2025* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: The reservation process is very easy and it’s really well organised layout > > **Inconvénients**: To Be honest, there is nothing that I can think about to dislike or any negative scenario that I can write > > It is very easy, convenient and productive way, the constructed and it is very enjoyable while working with reservation process ----- ### "Review of Ezee Reservation" — 5.0/5 > **Manjunath** | *20 juin 2024* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Flexibility in changing from one website to another, Correctness of rates and availability inventory being forwarded and no over bookings. > > **Inconvénients**: nothing much to complain, we are happy with the product ----- Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/141726/ezee-reservation?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/141726/ezee-reservation) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées