Qui utilise CallRail ?
CallRail est parfait pour les PME, les spécialistes du marketing guidés par les données, les équipes de vente et ceux qui cherchent à améliorer leurs conversions de leads et à combler les lacunes des données de répartition de leads pour les campagnes en ligne et hors ligne.
Description de CallRail
Grâce aux fonctionnalités de suivi et d'enregistrement des appels de CallRail, il est facile de déterminer les leads, d'encadrer le personnel et d'améliorer le service client, ce qui se traduit par un plus grand nombre de conversions et un meilleur taux de fidélisation des clients. Prenez des notes pendant les appels pour vous assurer que les informations importantes sont comprises pour la communication à l'équipe. Évaluez les appels à l'aide de balises pour catégoriser les leads et extraire les rapports de taux de conversion. Écoutez les enregistrements à partir du tableau de bord pour améliorer vos tactiques, mener les bonnes conversations et conclure plus d'affaires, plus efficacement.
Informations sur CallRail
Fondé en 2011
Prix de CallRail
CallRail est disponible à partir de 45,00 $US/mois. CallRail n'est pas disponible en version gratuite mais propose un essai gratuit. Voir plus d'informations concernant le prix de CallRail ci-dessous.
CallRail - Fonctionnalités
Avis sur CallRail
Afficher 5 avis sur 121
Publié le 16/03/2018
Easy to use and great data gained from all types of marketing campaigns.
Avantages: Several years ago, call tracking used to be done by hardcoding the tracking number into your website and that is not ideal for SEO. However, when I stumbled upon CallRail I fell in love with the ease of use, SEO-friendliness, and call data. The dynamic number insertion is so clutch! I currently have over 100 websites using CallRail and it is crucial to proving the value of my marketing efforts.
Inconvénients: The reporting takes a little time to get the hang of, but once you've got it down - it isn't too bad.
Publié le 18/01/2020
Call Tracking and Analytics for phone calls received from valuable leads
Commentaires: It solves Google Analytics, marketing solution and hit targets within the timeline
Avantages: With Callrail, we can easily keep track which campaign, marketing, promotion, or keywords that works well with your clients because it gives analytics on how many phone calls or conversion made giving you an insight on which has a greater positive impact to your business . Callrail gives you report and overview on which marketing channel produces more money to your business. I can easily search or filter either through a phone lead's phone number, an agent's phone number which tracks the calls and texts i receive from a phone lead. We can easily focus on which marketing works well thus less effort, more effectiveness , better results.
Inconvénients: The call feature is not that reliable to produce a good connection if you are having a long conversation with clients. You may need a separate softphone for a stable call connection. You can not really receive a call her real time. Most would be a voice mail but its clear.
Publié le 27/11/2019
Consistently Excellent User Experience
Commentaires: I am able to call on behalf of my companies in real time with a localized telephone number. I am able to provide accurate calling data to my companies that contributes to my success.
Avantages: I appreciate the ease of use on a daily basis. There is no need to "stop & think" about what you are doing but instead the methodology is so user friendly it becomes second nature to you. Saving time on the phone is a special gift CallRail gives to me each day.
Inconvénients: I can honestly say there is really nothing that I don't like about the product. When I run into any difficulties I am able to reach out to specialized customer service person who walks me through my issues in a kind and patient manner each time, with no exceptions.
Publié le 28/11/2017
Zero Customer Support
Commentaires: I was on the pro plan and spent a very large amount of money a month use the service you would think the customer support would be better but it’s not the staff when you finally do get someone are rude condescending and sarcastic on the phone. I took my 30 phone numbers in my business and clients to a different company I would not recommend using this company if you feel you ever will need any support they don’t care about you or your company.
Avantages: It’s cheap. That’s about it. Get what you pay for. They track your phone calls they track your numbers the plug-ins are easy they change their navigation so I that’s not easy anymore
Inconvénients: Good luck getting any support. They literally don’t answer the phone, return calls and take days to reply to emails.
Publié le 17/01/2019
Support is helpful and the overall platform is easy to use and fully-featured
Commentaires: Overall, CallRail is one of the best platforms for agencies looking to offer call tracking services to their clients, and provides a wealth of features and support to help you along the way to offering a fully-fledged call tracking solution.
Avantages: CallRail is good for agencies, as it offers specific features to suit agencies, such as built-in margins, client billing, etc. Their customer support is helpful, and are willing to set up features for you. Using the platform is straightforward with everything being a guided process, along with a ton of support articles to go alongside.
Inconvénients: Customer support, while helpful, are difficult to get ahold of at times. Their live chat is rarely available and there's no phone number for calling their support from outside the US. Additionally, their pricing only charges in dollars, making it difficult for agencies who work in GBP, in addition, their billing system often has issues when changing packages, causing it to charge inflated amounts.