--- description: Weave : qu'en pensent les utilisateurs ? Lisez les avis clients sur Weave, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Weave - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Planification des rendez-vous](/directory/30757/appointment-scheduling/software) > [Weave](/software/141842/weave) # Weave Canonical: https://www.capterra.lu/software/141842/weave Page : 1/28\ Suivant: [Page suivante](https://www.capterra.lu/software/141842/weave?page=2) > Weave est une plateforme de communication qui aide les entreprises à échanger avec leurs clients. > > Conclusion : 668 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Weave ? Tout bureau gérant des clients et des appels téléphoniques, notamment les dentistes, les médecins, les optométristes, les spas, les chiropraticiens ou même les exploitants de lave-auto ; Weave est l'outil organisationnel dont tous les gestionnaires de bureau ont besoin. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 668 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 3.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Weave - **Pays**: Lehi, É.-U. - **Fondé**: 2011 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accueil des patients - Accès mobile - Analyse visuelle - Automated Attendant - Booking Management - CTI (couplage téléphonie informatique) - Chat et messagerie - Collaboration entre plusieurs utilisateurs - Communication bidirectionnelle - Communication multicanal - Confirmations/Reminders - Création et conception de formulaires - Demande d'avis - Email Reminders - Enquêtes et feedback - Enregistrement des appels - Enregistrements - Formulaires personnalisables - Gestion de cabinet - Gestion de l'expérience client - Gestion de la communication - Gestion de la disponibilité - Gestion des calendriers - Gestion des commentaires - Gestion des commentaires négatifs - Gestion des enquêtes et sondages - Gestion des rendez-vous - Gestion des réponses - Gestion des tâches - IVR - Intégration de sites web - Journalisation des appels - Messagerie instantanée - Messagerie vocale - Notification en cas d'avis émis - PBX - Planification automatisée - Planification en ligne - Pour la kinésithérapie - Rappels - Rendez-vous récurrents - Replanification - Routage des appels - Réservation en ligne - Suivi de l'engagement - Suivi des appels - Surveillance des avis émis - Synchronisation du calendrier - Tableau de bord - Tableau de bord d'activités ... et 37 fonctionnalités supplémentaires ## Intégrations (43 au total) - 4D EMR - Booker - Carestream Dental - ClienTrax - Complete Clinic Software - Compulink - DaySmart Vet - DentiMax - Denticon - Dentrix - Dentrix Ascend - DrChrono - Eaglesoft - Easy Dental - Edge Cloud ... et 28 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Planification des rendez-vous](https://www.capterra.lu/directory/30757/appointment-scheduling/software) ## Catégories connexes - [Planification des rendez-vous](https://www.capterra.lu/directory/30757/appointment-scheduling/software) - [Logiciels de rappel de rendez-vous](https://www.capterra.lu/directory/30997/appointment-reminder/software) - [Communications unifiées](https://www.capterra.lu/directory/31035/unified-communications/software) - [Messagerie instantanée](https://www.capterra.lu/directory/30797/live-chat/software) - [Engagement des clients](https://www.capterra.lu/directory/30906/customer-engagement/software) ## Logiciels similaires 1. [Acuity Scheduling](https://www.capterra.lu/software/128285/acuity-scheduling) — 4.8/5 (5741 reviews) 2. [ClinicSense](https://www.capterra.lu/software/178722/clinicsense) — 4.8/5 (651 reviews) 3. [Vagaro](https://www.capterra.lu/software/153752/vagaro) — 4.7/5 (3622 reviews) 4. [Goldie](https://www.capterra.lu/software/1036086/goldie) — 4.8/5 (1130 reviews) 5. [GoReminders](https://www.capterra.lu/software/154785/goreminders) — 4.8/5 (257 reviews) ## Avis ### "Weave - Lots of tool on One Platform" — 5.0/5 > **Duc** | *28 février 2024* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: Lots of tools built in. Reminders, reviews, payments, texting, and phones. > > **Inconvénients**: Analytics is not available for Eaglesoft yet. It'd be nice to have an even more all in one solution. > > It has been an excellent experience. Really enjoy working with weave and they are receptive to new features. ----- ### "Love Weave" — 5.0/5 > **Mere** | *26 avril 2025* | Vétérinaire | Taux de recommandation : 10.0/10 > > **Avantages**: We used 3 other texting and phone systems and this one by far is the best. It is easy to use and setup. They are constantly adding new features that were recommended by users. > > **Inconvénients**: The app version is not as good as the desktop or web version. Some things are unavailable. I am happy they just added the templates to the app though. Wish my signature would show up. If a client has multiple pets scheduled at the same time and they confirm their appointment, it only confirms 1. > > I have used Weave for over a year now. I love all the features. Weave does almost everyting we need. We use it daily for texting, phone calls, and reminders. ----- ### "Helpful Software, But Fell Short Over Time" — 3.0/5 > **Amanda** | *21 mai 2025* | Cabinets médicaux | Taux de recommandation : 5.0/10 > > **Avantages**: Weave was a helpful tool for our practice for a while, offering solid communication features like phone integration, texting, and appointment reminders. The initial setup was smooth, and the interface was user-friendly, which made onboarding relatively simple for the team. > > **Inconvénients**: We ran into some limitations that impacted our daily operations. The pricing felt a bit high compared to what we were getting, especially as our practice grew and needed more robust features. We also experienced occasional technical glitches and delays in customer support response, which became frustrating during busy times. > > Our experience with Weave started off strong. It provided a convenient all-in-one communication platform that helped streamline patient calls, texts, and appointment reminders. The system was user-friendly and integrated well with our practice, which made daily tasks more efficient in the beginning. However, over time, we encountered some challenges. The software didn’t evolve with our growing needs, and we found certain features lacking or less customizable compared to other platforms. Additionally, customer support response times were inconsistent, and the cost became harder to justify. In the end, while Weave served us well initially, we transitioned to a different platform that better fit our long-term needs for functionality, support, and value. ----- ### "Give Weave a try\!" — 5.0/5 > **Karen** | *4 janvier 2026* | Vétérinaire | Taux de recommandation : 10.0/10 > > **Avantages**: The communication and recordings logs. When speaking to clients on the phone, you can go back and play the recording after in case needed. > > **Inconvénients**: I've never had any issues with Weave. We use it daily and have never encountered any problems, so I guess that is a good thing. > > Overall, I recommend Weave. It is a great communication tool and has many features like scheduling and appointment management. ----- ### "Weave is worth it" — 5.0/5 > **Cheyenne** | *3 mars 2025* | Cabinets médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: the interactions with the patient are much easier to track > > **Inconvénients**: the short character limit for bulk messaging > > Very pleased and actually are upgrading our plan with them ----- Page : 1/28\ Suivant: [Page suivante](https://www.capterra.lu/software/141842/weave?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/141842/weave) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées