ChartLogic

ChartLogic

par ChartLogic

Qui utilise ChartLogic ?

Private physician practices nationwide. We cater to surgical and other complex specialties in addition to primary care.

Description de ChartLogic

ChartLogic, Inc. offers a full ambulatory EHR suite, including electronic medical record, practice management, revenue cycle management, e-Rx, patient portal and more. ChartLogic delivers everything you need to accurately and efficiently manage administrative and financial tasks, including registration and scheduling; eligibility and verification; claims, billings and collections; user dashboards and reports. ChartLogic PM automates a variety of routine tasks, and alerts you to probable errors.

Informations sur ChartLogic

ChartLogic

http://www.chartlogic.com

Fondé en 1994

Prix de ChartLogic

ChartLogic n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. Voir plus d'informations concernant le prix de ChartLogic ci-dessous.

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Installation (Windows)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

ChartLogic - Fonctionnalités

Logiciels de dossier patient informatisé
Certifié ONC-ATCB
Graphiques
Planification des rendez-vous
Portail libre-service
Prescription électronique
Reconnaissance de l'écriture manuscrite
Reconnaissance vocale
Suivi de la conformité
Utilisation significative certifiée
Avis de versement
Clôture de réclamations
Devis
Gestion de cabinet
Gestion des demandes de paiement
Gestion des réclamations
Historique des factures
Saisie de codes et de frais
Suivi de la conformité
Tableau de bord personnalisable
Vérification des assurances
Conforme HIPAA
Dossier médical informatisé et partagé
Dossiers patients
Facturation des patients
Gestion des réclamations
Gestion des stocks
Inscription de patients
Planification des médecins
Planification des patients
Portail des patients
Prescription électronique
Prise en charge de plusieurs bureaux
Prise en charge de plusieurs médecins
Vérification de l'admissibilité à l'assurance
Alertes cliniques
Annulation d'ordonnance
Autorisation préalable électronique
Base de données de référence sur les drogues
EPCS
Gestion de formulaire
Gestion des recharges
Historique des médicaments
Renouvellement d'ordonnance
Certifié par le dossier médical partagé
Dossiers patients
Facturation
Gestion des comptes patients
Gestion des rendez-vous
Gestion des réclamations
Notes SOAP
Évaluations des résultats

Avis sur ChartLogic

Afficher 5 avis sur 60

Note globale
4/5
Facilité d'utilisation
4.2/5
Service client
4/5
Fonctionnalités
3.9/5
Rapport qualité-prix
3.8/5

Great EMR

Publié le 10/09/2019
John B.
Owner, physician
Cabinets médicaux, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Source : SoftwareAdvice
5/5
Note globale
5/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: EHR/E-prescribing.

Avantages: Ease of use. Easy to customize templates. Worked with other EMRs and you are not allowed to custimize templates of office notes or progress notes. Can custimize Folders for scanned documents. Speech is good, not perfect, but saves my wrists from typing as the other EMRs had. Speech commands make adding text/Template text to notes easy. I use the messages to send notes to other staff and use it as a reminder to me by sending messages to myself in the future. The best part is their customer service. Spot on. Read a few bad reviews. Let me tell you, they never dealt with an EMR with bad service before.

Inconvénients: Wish the patient portal was more user friendly, could allow patients to make appointments, request refills. A mobile version would be helpful to me also - in that I might be able to use it as a way to securely communicate with patients. The direct mail systems still has problems. I can't view xml files.

One of the most user friendly EHR programs on the market.

Publié le 27/06/2019
Eddie D.
DPM
Hôpitaux et soins de santé, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Better notes which have the key information required to get services covered and reimbursed are a main reason to use EHR. ChartLogic provides the flexibility and relative simplicity to make this process efficient. Tech support is excellent although I wish they were open a bit later.

Avantages: Ease of customization. The ability to view an entire note as it is being built is a plus. Most EHR programs require that information is placed into the note section by section, in a certain order. Reality is that information is generally not provided to the doctor in an orderly fashion. Use of Smart Text which are mini-templates allow faster and more flexible note creation, not locking one in to use of specific templates.

Inconvénients: Note creation is driven by Dragon Medical. Despite what I consider to have a fairly standard accent, I need to repeat myself frequently to get Dragon to work properly. The commands are buggy and work inconsistently.

Poor Customer Service

Publié le 24/06/2019
Genevieve P.
Office Manager
Cabinets médicaux, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
3/5
Fonctionnalités
1/5
Support client
3/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: The doctor and techs like the usability of the software. Unfortunately, even upon specifically asking, the company does not notify us of changes we will experience and issues that may occur when updates are installed. When they are reported, tickets are opened and nothing is ever done to resolve the problems... we have to learn to deal with them.
Our IT department has never had any issues coordinating the requirements for the updates.

Inconvénients: Lack of promised follow-up, poor customer service and tickets not even being opened when requested (although, even when a ticket is issued, they are not addressed/resolved).

Publié le 03/04/2013
Eli C.
Provenance de l'utilisateur 
Source : SoftwareAdvice
2/5
Note globale
4/5
Facilité d'utilisation
1/5
Fonctionnalités
1/5
Support client
Rapport qualité-prix

Commentaires: The previous review was of Chart Logic 7, which I hear is great. Chart Logic 8? Not so much. Constant updates, each buggier than the last. Every time I think I'm settling into a rhythm, I get an email announcing a new update; which means in reality, hold your breath. We're rolling the dice again to see what new bugs pop up. The list of "fixes" with each version begs the question, is this really being product-tested? If so, who's doing the testing? The worst part of it is that Chart Logic 7 is no longer available. If only they had worked out all the kinks before moving to a new version, but that's probably part of the financial model. Bring in as many practices as possible, and once they're inextricably tied into the system, hold them ransom. Monthly fees to host the data on a server. Much better than trying to sell a standalone product that actually works and doesn't need constant updating.

Réponse de l'éditeur

envoyé par Angela le 04/04/2013

Dr. Chen,

We’re sorry to hear the difficulties you’re experiencing but after our follow-up call with you yesterday, we’re confident that the 2 outstanding issues you reported will be resolved within the next 2 weeks.

ChartLogic 7 was, and continues to be, a great product with many user friendly features. However, to reach the next level of efficiency and user friendliness for our customers, a more flexible and robust system was in order. So, in an effort to meet and exceed these needs we introduced ChartLogic 8, created on the most cutting-edge development platform currently available. One of the many benefits of this latest version is regularly scheduled updates to stay ahead of the curve on feature requests and efficiency improvements. Unfortunately it sounds as though some of these updates haven’t met your needs but we are hard at work on improving this situation for you.

All of our products are thoroughly tested and successfully being used by practices all over the country. With a little work, we’re confident that we can get you in this position as well.

Thanks,

Angela Carter

Gets the job done

Publié le 20/06/2019
Emily F.
Office Manager
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Their customer service people are fantastic. The product gets the job done and has most features I like. Overall, I would recommend.

Avantages: It is typically easy to use and intuitive. There are some features that are helpful and are not so obvious, so I would encourage watching some of the tutorials they offer online.

Inconvénients: There does seem to be little bugs in the system constantly that get really annoying, but Chartlogic team does their best to fix them promptly. There are some processes that seem to take too many steps. I also wish they could get the internal messaging together, that would be a really helpful feature.