18 ans à aider les entreprises luxembourgeoises
à choisir le meilleur logiciel
Description de vcita
Débarrassez-vous de vos tâches de facturation afin de gagner du temps et de vous concentrer sur la croissance de votre entreprise. Émettez facilement des factures élégantes via votre ordinateur de bureau ou téléphone portable et accélérez les paiements grâce à l'envoi de rappels automatiques aux clients.
Qui utilise vcita ?
Petites entreprises fournissant des services. Plus de 100 000 utilisateurs font confiance à vCita à travers le monde : comptables, avocats, consultants commerciaux et marketing, coachs, conseillers, professeurs de fitness, formateurs, etc.
vcita ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire
vcita
Alternatives à vcita
Avis sur vcita
Déception... support inexistant.
Avantages :
La prise de rdv en ligne ainsi que le suivi automatique du client.
Inconvénients :
Le service support est quasi inexistant malgré le système de ticketing. Beaucoup de difficulté à personnaliser l'interface selon la charte de mon entreprise.
Alternatives envisagées :
All around perfect solution for all types of businesses.
Avantages :
I love how this app was thought through very carefully. Everything you need is literally within the app.
Inconvénients :
I wasn’t very fond of the lack of offerings for integration. More partnerships would help with that.
Réponse de l'équipe de vcita
il y a 2 ans
Thanks for your feedback Joshua! We are so glad to hear vcita has helped you gain control. It's our honor to support you business! We have taken note of your request to expand partnerships and hope to offer additional integrations soon.
Alternatives envisagées :
Well pleased
Commentaires : O really, I have had a good experience. I appreciated the personal tutorial at the beginning which helped me know how to best use the service.
Avantages :
They fact that they allow for group scheduling really helps me with my business needs.
Inconvénients :
The website is a but complicated when it comes to scheduling my group services. I wish it just had a scheduling button.
TOTAL LACK OF CUSTOMER SERVICE...
Commentaires : INCONSITANCY with the App. not only with loading time but can't log in several times a month for a week or so then "magically" we can log in (what the heck?? !!!)
Avantages :
When it works, it's fine BUT when it doesn't load it's a damn Nigh mare burning Executive TIME and we alll know Time is Money. Not having a Live Body Customer Service Dept. in an insult from any service provider to their customers.
Inconvénients :
When I or my staff can't log in on our cell or desktop, we cannot solve even with resetting the password which an inconvenience. 2nd Google's Vcita's 800 & 855#'s for Customer Service DO NOT WORK and there is no other way to contact them except for AI bot questions with standard answers that do not help THUS TOTAL LACK OF CUSTOMER SERVICE which in this day and age is frankly pathetic. Plenty of similar services out there and exercise caution if you are considering Vcita.
Réponse de l'équipe de vcita
l’année dernière
Hello Steve, We are so sorry to hear about your experience. Not being able to log into your account must have been an extremely frustrating experience, and we apologize deeply for any inconvenience caused. We are committed to getting to the bottom of this issues and resolving it for you ASAP. Our customer support team can be contacted via this link: https://support.vcita.com/hc/en-us/requests/new We work with a this form of ticketing to allow you to share screenshots and other information needed for troubleshooting. On behalf of all of us at vcita, I would like to apologize again for the frustration. Your business is important to us and solving any account login issues it top priority.
vcita review
Commentaires : pretty good, it was very beginner friendly
Avantages :
easy to navigate, easy to get in contact with clients
Inconvénients :
wish people had to pay before signing up, makes it hard to keep up with payments
