appointlet

"High-performance booking tool"

Commentaires: Excellent tool that can be tailored to meet very specific expectations for booking. Ideal for an organization that needs control and granularity in a booking link (e.g. different demos by different reps, etc.). Customer service was also very knowledgeable and responsive, even on specific functionality requests. Up front about it when they do not have something and offer relevant workarounds when they can.

Avantages: - Good branding options (via logo and text of permalink), no excessive Appointlet branding; different branding available for different meeting types
- Individual schedule availability by type of meeting excellent for round-robin sceduling
- Granularity in meeting preferences results in highly flexible and controllable booking
- Integrated effortlessly with existing calendars
- Rescheduling and cancellations are relatively painless
- Supports multiple video-chat integrations, so we can give the client a choice of their preferred platform

Inconvénients: Booking link could be more presentable (especially time picker looks like it comes from a different era)

"Appointlet truly wipes out the competition!!!"

Commentaires: Appointlet has been and continues to be an incredible software for my business and the customer service is TOP NOTCH. I highly highly recommend them to anyone out there looking for a solution to their scheduling needs.

Avantages: Appointlet has clearly been focused on making every aspect of their service VERY USER FRIENDLY and CLEAN IN APPEARANCE. I spent a whole month comparing about 50 different scheduling softwares to use for my music lesson business in Nashville, TN. - Emails to clients from Appointlet look 100% PRO. Every other service sent sloppy emails that they clearly had not spent time perfecting the formatting and ease of use for clients. Appointlet NAILS THIS. - The signup widget look, functionality, integration, and customization is head over heels better than the competition. Clients have told me over and over how easy the signup process has been. - Customer service with Appointlet has been incredible!! I feel like I know the guys over there on the level of a good friend. They truly care about making their customers happy. - For multi-location businesses like mine who need real time 2-way calendar syncs set up for each manager, Appointlet is possibly the ONLY choice out there to make this happen. - With group and recurring scheduling being implemented soon I am certain there is no better service out there! - You can integrate everything with zapier as well!

Inconvénients: My only issue with Appointlet is the flexibility of pricing. I wish there was one tier in between the free plan and the premium plan where you could potentially select a couple extra features. I don't need all of what the premium plan offers but I need a couple extra things above the free plan. This is not a huge problem but just a thought for the team to think about!

"Use this for your business!"

Commentaires: Has been one of the better decisions our business has made - will recomment to everyone!

Avantages: I have used Appointlet for 2+ years and it's been a game changer! Easy to use and worth every penny - has made my days better structured, more efficient and increased sales by 20%! Do yourself a favor and start using Appointlet!

Inconvénients: I cannot think of any cons at the moment.

"Needs more work"

Commentaires: The customer service was next to none! I really love supporting small companies.

Avantages: The team that created this software is super responsive and great to work with. They have a great idea and this is a fantastic scheduling tool.

Inconvénients: It doesn't have a enough features. There are other options that cost the same or less and have more integrations and more features.

"Excellent service, great integration w/Zapier,"

Avantages: Appointlet scales extremely well to the needs and skills of organizations of all kinds. Need a basic online appointment system on your website? You can build that in a half hour with Appointlet with near-zero technical knowledge. Need a robust scheduling solution that plays nicely with your CRM and transactional email platform? You can build that with Appointlet, too (albeit not in a half hour, unfortunately!) It's very easy to manage multiple staff members and multiple kinds of services through Appointlet as well. The customer service is A+++. I am a non-technical user with a challenging/complex use case for this tool. Appointlet's staff consistently goes above and beyond to help me, even though we are only a one-user account. The technical knowledge of their support team is substantially better than average -- I never have

Inconvénients: The customization and formatting options for customer-facing emails and forms generated by Appointlet are somewhat lacking. This is fine for our purposes -- we had Appointlet disable all customer-facing emails and are using our own transactional email software for this (the Zapier functionality is quite robust!). Some CSS editing would be great. If you're an organization with a strict brand guide for fonts/color palette/etc., Appointlet (at the time of writing) won't be able to meet that need. The lack of a "pay-what-you-want" feature in the payment processing is a bummer, especially for non-profits or other organizations that are using Appointlet to schedule for free services, but wouldn't mind a few bucks. We get around this with a PayPal link in our confirmation emails, but having this baked into our Appointlet webform would have been great. A Facebook integration would be *amazing*.