--- description: Reply : qu'en pensent les utilisateurs ? Lisez les avis clients sur Reply, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Reply - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'aide à la vente](/directory/30798/sales-enablement/software) > [Reply](/software/143629/reply) # Reply Canonical: https://www.capterra.lu/software/143629/reply Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/143629/reply?page=2) > Une plateforme d'engagement des ventes qui automatise l'envoi d'e-mails personnalisés, les appels et les tâches pour permettre au service commercial de se concentrer sur les ventes. > > Conclusion : 95 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Reply ? Reply est développé pour les services de vente qui reçoivent ou passent des appels et les spécialistes du recrutement qui ont besoin de contacter de nombreux prospects et qui veulent gagner du temps tout en augmentant leur taux de réponse afin d'augmenter les ventes. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 95 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Reply App - **Pays**: San Francisco, É.-U. - **Fondé**: 2014 ## Contexte commercial - **À partir de**: 49,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Autriche, Belgique, Canada, Chypre, Croatie, Danemark, Espagne, Estonie, Finlande, France, Grèce, Irlande, Israël, Italie, Lettonie, Liechtenstein, Lituanie, Luxembourg et 14 de plus ## Fonctionnalités - Alertes/Notifications - Automate d'appel - Automatisation des processus métiers - Bibliothèque de contenu - Gestion de la communication - Gestion des activités commerciales - Gestion des calendriers - Gestion des campagnes - Gestion des contacts - Gestion des e-mails - Gestion des fichiers audio - Gestion des flux de travail - Gestion des leads - Gestion des performances - Gestion des réunions - Gestion des tâches - Gestion du pipeline de ventes - Lead Scoring - Logiciels d'expérience client - Mesure des performances - Outils de collaboration - Outils de prospection - Planification - Planification des rendez-vous - Pour organisations et équipes commerciales - Rapports et analyses - Suivi des interactions - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (10 au total) - Close - Copper - Gmail - HubSpot CRM - Microsoft Exchange - Office 365 Document Management - Pipedrive - Salesforce Platform - Vidyard - Zendesk Sell ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels d'aide à la vente](https://www.capterra.lu/directory/30798/sales-enablement/software) ## Catégories connexes - [Logiciels d'aide à la vente](https://www.capterra.lu/directory/30798/sales-enablement/software) - [Logiciels de SFA (Sales Force Automation)](https://www.capterra.lu/directory/12/sales-force-automation/software) - [Logiciels d'engagement de ventes](https://www.capterra.lu/directory/32195/sales-engagement-platform/software) - [Logiciels de gestion de contenu commercial](https://www.capterra.lu/directory/32395/sales-content-management/software) - [Logiciels de suivi commercial](https://www.capterra.lu/directory/32744/sales-tracking/software) ## Logiciels similaires 1. [Pipedrive](https://www.capterra.lu/software/132666/pipedrive) — 4.5/5 (3042 reviews) 2. [Freshsales](https://www.capterra.lu/software/155563/freshsales) — 4.5/5 (621 reviews) 3. [Vanillasoft](https://www.capterra.lu/software/27609/vanillasoft) — 4.6/5 (233 reviews) 4. [Keap](https://www.capterra.lu/software/76390/infusionsoft) — 4.1/5 (1298 reviews) 5. [Close](https://www.capterra.lu/software/132667/close-io) — 4.7/5 (164 reviews) ## Avis ### "The best sales engagement platform" — 5.0/5 > **Andreea** | *2 janvier 2022* | Loisirs, voyage et tourisme | Taux de recommandation : 10.0/10 > > **Avantages**: Customer services is a 10+ They continuously improve the product, continuously and for each improvement, you get email notifications and webinars to explain them. We get at least 2 meetings booked per week with reply.io just because of the way the cadences are set up automatically, they suggest the best copy, ( they have an AI) And the Chrome extension is amazing at extracting data\! > > **Inconvénients**: Well, I would like for the chrome extension to act as zoom info and auto complete the missing details from the profiles we prospect > > I love it\! ----- ### ""Magical tools for gathering sales leads"" — 5.0/5 > **Md Jahan** | *27 avril 2022* | Internet | Taux de recommandation : 10.0/10 > > **Avantages**: With features like the reply.io chrome plugin, Reply has been leading the way in sales involvement.  " Reply is one of the most widely utilized sales engagement and finding contact information of specific leads. It gives organizations a variety of ways to communicate with targeted leads, including the ability to run campaigns, extract valid email addresses, and integrate with leading CRMs. > > **Inconvénients**: Reply.io is the greatest tool for me. I'm using it for every lead generation and marketing project. I didn't see any error on this platform. But the Membership fee is very high, it will be a great step if they reduce the price of the plan. ----- ### "Painful and unusable" — 2.0/5 > **Utilisateur vérifié** | *9 juillet 2019* | Immobilier | Taux de recommandation : 0.0/10 > > **Avantages**: The price of the software is reasonable. > > **Inconvénients**: There are so many areas in this software where something that should be easy to do ends up taking five times longer than it should. Whether it's loading data, managing people and campaigns, or logging responses you can expect a lengthy, annoying and confusing process based on an architecture that must have been devised by Byzantine Kafka enthusiasts. When you reach out to support they are prompt in responding, but totally unhelpful. They mainly just point out what you've usually already figured out by then - that the only way you are going to get the very reasonable thing you are trying to do done is going to be incredibly time consuming, and draining. My favorite (said sarcastically) support guy there is one who, after telling you that you will spend the next three hours updating contacts one-by-one because the system is incompetently built, will then send you silly thumbs up gifs. Now, I enjoy a good gif as much as the next guy, but there is a time and place, and sending a funny gif to someone you've just doomed to several hours of inane data entry is next-level tone deaf. > > Honestly, we are looking for a new vendor for this service, and would recommend anyone looking for this type of service to find another one. I never write reviews for anything, and my experience with Reply has finally pushed me to be angry enough to do so. ----- ### "Reply ignites your outbound generation engine" — 5.0/5 > **Terry** | *11 février 2021* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: The ability to create multi step campaigns utilizing calls, email, and linkedIn. The tracking capability along with email customization tools really helped. > > **Inconvénients**: At first there were a few bugs but the team worked to fix these and provide excellent support when needed. > > The experience was great, we have no complaints and the feature set met all of our needs. ----- ### "Easy to Use Tools for Startup Sales Teams" — 5.0/5 > **Arzu** | *29 novembre 2022* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: Reply.io is a product that is still developing and developing really fast. Really great at creating multi-step campaigns. Email adds a new dimension to marketing. There is a team plan where you can work with your team so you can track your team's activities as well. This is really useful for collaborative working. > > **Inconvénients**: Sometimes you have to follow too many steps for very simple actions. This can negatively affect the user experience, but I still like the performance of Reply.io. This becomes tolerable as they are pretty quick with support > > I'm new to Reply.io but overall I like it. The Chrome extension is really very functional. It offers a variety of ways for you to communicate with your leads. ----- Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/143629/reply?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/143629/reply) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Données structurées