--- description: MobileServe : qu'en pensent les utilisateurs ? Lisez les avis clients sur MobileServe, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MobileServe - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Gestion des bénévoles](/directory/10044/volunteer-management/software) > [MobileServe](/software/143830/mobileserve) # MobileServe Canonical: https://www.capterra.lu/software/143830/mobileserve Page : 1/9\ Suivant: [Page suivante](https://www.capterra.lu/software/143830/mobileserve?page=2) > Les applications de MobileServe aident les particuliers et les organisations à suivre, vérifier et générer des rapports précis concernant leurs heures de service et leur impact social. > > Conclusion : 190 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise MobileServe ? Les entreprises, universités, écoles et fraternités étudiantes qui suivent les heures de service pour leurs membres. Organismes à but non lucratif qui suivent les bénévoles et les heures de service. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 190 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: MobileServe - **Pays**: Louisville, É.-U. - **Fondé**: 2015 ## Contexte commercial - **À partir de**: 500,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Gestion des inscriptions - Gestion des événements - Portail libre-service - Rapports et statistiques - Recrutement de bénévoles - Suivi du temps ## Intégrations (4 au total) - Blackbaud K-12 Solutions - PowerSchool SIS - Veracross - VolunteerMatch ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Gestion des bénévoles](https://www.capterra.lu/directory/10044/volunteer-management/software) ## Logiciels similaires 1. [SignUpGenius](https://www.capterra.lu/software/135392/signupgenius) — 4.6/5 (1983 reviews) 2. [VolunteerLocal](https://www.capterra.lu/software/122906/volunteerlocal) — 4.8/5 (204 reviews) 3. [Vome Volunteer](https://www.capterra.lu/software/1035013/vome-volunteer) — 4.6/5 (34 reviews) 4. [SignUp.com](https://www.capterra.lu/software/135391/signup-com) — 4.8/5 (395 reviews) 5. [ivolunteer.com](https://www.capterra.lu/software/137988/ivolunteeronline) — 4.7/5 (40 reviews) ## Avis ### "Mobile Serve 2018-2019 school year" — 4.0/5 > **Josh** | *13 août 2019* | Institutions religieuses | Taux de recommandation : 7.0/10 > > **Avantages**: I like that I am able to track the amount of hours logged by users as a whole as well as in sub organizations. > > **Inconvénients**: I wish there was a way that we could clear out the service logs at the end of each year so that we can start tracking anew. > > Overall, it is pretty good for what we are looking for. I don't know if there are better options out there, but it offers us an easy way to track all of our students service hours and make sure they are keeping up on their requirements. ----- ### "MobileServe" — 4.0/5 > **Utilisateur vérifié** | *8 août 2019* | Gestion de l'enseignement | Taux de recommandation : 8.0/10 > > **Avantages**: Online tracking is way easier than my old spreadsheet method. Having students be responsible for reporting their own hours (although with some pitfalls) was much nicer than having faculty in charge of recording and reporting hours. The personal responsibility associated with it is good for character building. Even though they occasionally made mistakes on their logs, learning to be diligent, follow up, and check afterwards is a good lesson. The analytic features, being able to easily break down hours by individual, grade, organization, etc. was great. > > **Inconvénients**: We found the homepage display confusing, as it displayed the total hours entered, and not approved. Students have to check the "Activity" page to see what has been verified. In many cases students would misprint an email address, hence the faculty would never see it to approve it, but the student would glance at their home screen and think they have logged it correctly. This learning curve created a few instances of confusion and negative feelings. Likewise, there were a few minor details that students needed to learn in order to submit logs correctly, like making sure they select a category, or enter the email address in the correct line. Again, this is just a learning curve issue that made it less user friendly initially. > > Overall, I think the program is good and will be sticking with it for another year. The customer service is outstanding\! Because of that I was able to overcome the learning curves easily, and then help students do the same. ----- ### "In theory this is great, but in practice it's difficult" — 2.0/5 > **Vicky** | *20 août 2019* | Gestion de l'enseignement | Taux de recommandation : 2.0/10 > > **Avantages**: Mobile \& online access was my most appreciated part, but unfortunately the mobile access backfired when it came to our largely not-tech savvy parent population. > > **Inconvénients**: Active reporting - when I try to print out a volunteer list for an event it does not separate it into a format that is easy to decipher -- all the info is bunched up in a strange document that does not clearly indicate who signed up for what shift, and what that person's contact phone or email is. To me it is not intuitive on the user side either. If the shift or the name of the event or the time is not recorded correctly, or the user doesn't know the name of the event they end up creating their own sign in/out, and it does not point back to the actual event they are working. Additionally when trying to print the volunteer schedule, the times of the shifts change to Eastern time. We are using this software in the Pacific time zone, and the shifts when printed change to 3 hours later. It makes it confusing and difficult. I don't believe I received adequate training on setting things up, and don't know the features available. > > Frustrating and difficult. ----- ### "Easy to Use Volunteer Service Tracking System" — 4.0/5 > **Utilisateur vérifié** | *22 janvier 2019* | Gestion de l'enseignement | Taux de recommandation : 8.0/10 > > **Avantages**: I appreciate the clean layout and accessible search features offered by MobileServe. I find it very easy to search data by user name and filter it by dates. I have over 200 users I keep track of, so this software makes it easy. > > **Inconvénients**: I do not like that, at this time, I cannot edit user profiles myself but have to contact Customer Service and have them do it. They are always helpful about doing it, but I'd rather have the ability to do it myself. > > MobileServe has been very open to my suggestions and ideas as they continue to develop their product. I have been happy with it. ----- ### "High School use of Mobile Serve" — 5.0/5 > **Utilisateur vérifié** | *18 janvier 2019* | Enseignement supérieur | Taux de recommandation : 9.0/10 > > **Avantages**: I liked that it really helps me save time and gives me an accurate account of where everyone stands with hours in each class. I do like the Dashboard. > > **Inconvénients**: When I check the students hours I have to remember to make sure I put in the starting date. One of my teachers cannot get into mobile serve to check her students. No one has been able to assist us. Some of the student have difficulty in linking their hours to my dashboard. > > It has overall been a positive move. It makes performing service hours quite easier. ----- Page : 1/9\ Suivant: [Page suivante](https://www.capterra.lu/software/143830/mobileserve?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/143830/mobileserve) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées