Pour qui ?

Originally built for Electricians. 360e manages workflow for all small-medium sized contractor businesses trying to improve operations for office management and technicians/ employees in the field.

Notes moyennes

16 avis
  • Note globale 4.6/5
  • Facilité d'utilisation 4.4/5
  • Service client 4.8/5
  • Fonctionnalités 4.4/5
  • Rapport qualité-prix 4.7/5

Informations sur le produit

  • Version gratuite Non
  • Essai gratuit Oui
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation présentielle
    Formation en ligne en direct
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • 360 Enterprises
  • http://my360e.com
  • Fondé en 2015

En savoir plus sur 360e

Originally created for electrical contractors, 360e is an all-in-one quoting, scheduling, tracking and billing software that is designed by contractors, for contractors. 360e bolsters efficiency and profit while eliminating the daily operational headaches that kill profits. Powerful, flexible and easy-to-use, 360e manages everything from service calls to larger bid jobs through a single system while seamlessly connecting office and field operations. Designed for small-medium sized companies.

360e - Fonctionnalités

  • Accès mobile
  • Base de données de contacts
  • Devis
  • Expédition
  • Facturation
  • Gestion des contrats
  • Gestion des ordres de travail
  • Gestion des stocks
  • Planification
  • Recouvrement des paiements sur le terrain
  • Routage
  • Signature électronique
  • Suivi de l'historique des services
  • Suivi du temps en ligne
  • Accès mobile
  • Devis
  • Facturation
  • Gestion des clients
  • Gestion des contrats
  • Gestion des ordres de travail
  • Planification
  • Pour sous-traitants en commerce et/ou électricité industrielle
  • Suivi du temps

Avis les plus utiles sur 360e

Best Software we have tested and we have been using it for over a year

Publié le 17/07/2018
Robin K.
Office Manager
Fabrication électrique/électronique, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Great support team, awesome response time, good value for the money spent.

Avantages: The ease of converting our quotes to jobs. Making edits is very simple and user friendly. Our customers love the layout of the quotes and invoices.

Inconvénients: At first, it was difficult to search for jobs, but they did correct that with a search bar that was more intuitive.

Réponse de l'éditeur

envoyé par 360 Enterprises le 26/07/2018

Thank you for the kind words Robin. We try our best!

Game Changer

Publié le 31/12/2019
Johnny G.
Service Manager
Construction, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: 360 has improved our business processes in more ways than I can count. Before using 360 we used paper service tickets, Microsoft word documents for our proposals and paper time sheets. The ability to organize every aspect of our jobs within 360 saves us time and money. We have found as well that the ability to have real time job reporting and tracking has made us much better at becoming profitable estimators on every job we do. It was a tough transition from paper to digital but the decision to switch to 360 has proven to be one of the best investments we have made as a company. The tech support and customer service with 360 is also exceptional.

Avantages: -real time tracking of hard costs per job
-easy to build small job quotes
-organizes jobs without the use of paper. All current and past job information at your fingertips
-keep track of employee time sheets per job
-profit and loss reporting per job and overall business
-ability to upload images and documents to quotes and jobs.

Inconvénients: -minor glitches from time to time. More often than not it is operator error.

Réponse de l'éditeur

envoyé par 360 Enterprises le 02/01/2020

Nothing makes us happier at 360e than customer success stories. It's an absolute pleasure to support your business and to see the results in action.

Happy customer

Publié le 19/08/2019
Cameron B.
President
Construction, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Accessibility to the product in the field and inter-company communication on project status

Avantages: Great value, agile development/support team that is open to suggestions and working with you. Looking forward to seeing this product continue to develop and expand.

Inconvénients: Implementation took longer than expected/hoped. Looking back, my timeline was unrealistic not realizing the development needed to tailor the product to our business and having enough time for our business to review and adopt the new software. Building an implementation timeline ahead of time would have mitigated this entirely.

Review

Publié le 17/07/2018
Tessa R.
Office Administrator
Génie mécanique ou industriel, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
3/5
Note globale
3/5
Facilité d'utilisation
3/5
Fonctionnalités
4/5
Support client
3/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: I find it nice that everything is in one place and easily accessible to other employees.

Inconvénients: We have experienced many glitches and this has affected the accuracy of reports. Ultimately making them unreliable.

I would have to attribute my businesses capacity for growth directly to this software

Publié le 10/07/2017
Joe S.
Owner/Operater
Construction, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: More efficient and intuitive estimating and invoicing tool, optimized scheduling, better internal communication both for field and office, and overall productivity for our billable guys in the field

Avantages: 360e has connected my office team with the field, bringing everyone under one umbrella and as a result, we have managed to decrease a lot of the inefficiencies that were hurting our bottom line.

Inconvénients: Sometimes data pushes on bigger files takes a few minutes to upload but night and day on what I was using previsouly

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