--- description: TerraOS : qu'en pensent les utilisateurs ? Lisez les avis clients sur TerraOS, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TerraOS - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Billetterie](/directory/30039/ticketing/software) > [TerraOS](/software/144629/betterez) # TerraOS Canonical: https://www.capterra.lu/software/144629/betterez Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/144629/betterez?page=2) > Solution logicielle d'entreprise basée sur le cloud, dans le secteur de la gestion des réservations et de la billetterie (RTM) pour les voyages et la billetterie à usage multiple. > > Conclusion : 24 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise TerraOS ? RTM Travel : compagnie aérienne, autocar, ferroviaire, ferry, croisière, location de voitures ; billetterie/admissions à usages multiples RTM : salles de concert, billetterie, sports et loisirs, parcs publics/à but lucratif, tels que les zoos, gestionnaires d'événements. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 24 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Betterez - **Entreprise fondée en**: 2011 ## Contexte commercial - **À partir de**: 50,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais, espagnol, français - **Pays disponibles**: Albanie, Allemagne, Andorre, Argentine, Autriche, Belgique, Biélorussie, Bolivie, Bosnie-Herzégovine, Brésil, Bulgarie, Canada, Chili, Chypre, Colombie, Croatie, Danemark, Espagne, Estonie, Finlande et 49 de plus ## Fonctionnalités - Barcode/Ticket Scanning - Booking Management - Gestion de la communication - Gestion de site web - Gestion des clients - Gestion des commandes - Gestion des conducteurs - Gestion des données client - Gestion des expéditions - Gestion des itinéraires fixes - Gestion des promotions - Logiciels d'expérience client - Notes de réservation - Planification - Prise en charge de plusieurs itinéraires - Rapports et analyses - Réservation en ligne - Sièges réservés - Suivi des expéditions - Support client ## Intégrations (8 au total) - Constant Contact - Google Analytics 360 - Mailchimp - ManyChat - Microsoft Power BI - Salesforce Sales Cloud - SimpleTexting - SurveyMonkey ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Billetterie](https://www.capterra.lu/directory/30039/ticketing/software) ## Catégories connexes - [Billetterie](https://www.capterra.lu/directory/30039/ticketing/software) - [Logiciels pour le transport public](https://www.capterra.lu/directory/30601/public-transportation/software) - [Gestion des transports](https://www.capterra.lu/directory/30820/transportation-management/software) - [Logiciels de réservation](https://www.capterra.lu/directory/20032/reservations/software) ## Logiciels similaires 1. [Zaui](https://www.capterra.lu/software/74193/zaui-software) — 4.3/5 (54 reviews) 2. [Ratality](https://www.capterra.lu/software/201842/coach-charter-manager) — 4.8/5 (21 reviews) 3. [FareHarbor](https://www.capterra.lu/software/135106/fareharbor) — 4.7/5 (1129 reviews) 4. [Accelevents](https://www.capterra.lu/software/144596/accelevents) — 4.7/5 (164 reviews) 5. [RocketRez](https://www.capterra.lu/software/146552/rocketrez) — 4.4/5 (22 reviews) ## Avis ### "Betterez bringing bus industry out of the dark ages" — 5.0/5 > **Kasper** | *16 septembre 2022* | Transport routier/ferroviaire | Taux de recommandation : 10.0/10 > > **Avantages**: The only dedicated intercity bus software based in North America that I found acceptable. Time zones are killer for international options, and it is nice to have daytime support, and our industry was so much in the dark ages, it takes time to develop this to what the airlines, are or uber is, but they are doing it, we are working with them on that, and our in house team innovates on what Betterez doesn't have time to do. > > **Inconvénients**: Well, we have a way to go before we can say we are better than airlines uber, or other well-funded sectors. Maybe 5 to 10 years before the bus sector has a 100% capable fully developed software, we are just that far behind other sectors. Not Betterez fault, mostly greyhound fault, but Betterez is working to improve that. > > The average person has expectations that the bus sector is as developed as any other sector. Our industry is limited in size and limited funding, once you adjust your expectations that we don't have airline-level budgets or uber venture capital, you will realize that working with Betterez is frankly the only solution. But if you think that you can buy some buses, undercut your competition, and just get Betterez for bare bone price and take over the market, you have a big surprise and disappointment coming your way. This isn't high-volume software, It is about long-term relationships, and willingness to pay as your part of the investment into future development and evolution. This software won't allow you to be a fly-by-night operation, you still need to do things, right, and have IT, team, dev team, marketing, admin, and compliance, If you think the software is your entrance to competing with the existing players, your better off doing something else in life. Betterez is a good software partner, and you must be willing to work with them, and they will work with you, but this is a long-term relationship and you need to protect it and nurture it. You must be committed to operating and staying operational. Yes the software is a great foundation, and it has the option to grow, but we have a full-time dev team to evolve Betterez through API hooks even more. ----- ### "Betterez Ticketing - Crucial to Our Success" — 5.0/5 > **Owen** | *3 août 2022* | Transport routier/ferroviaire | Taux de recommandation : 9.0/10 > > **Avantages**: From a admin usability POV it is excellent. Customer UX also very good. Very mobile friendly and makes our operations easier to manage on a daily basis. > > **Inconvénients**: Very little I could say I dislike about the product. > > Really helpful and responsive on the occasions required. Best thing overall is that it is a system that we use day in and day out to sell and manage our services and it makes that process very easy. It is a very reliable toll and great solution for what we need. ----- ### "The Jet" — 4.0/5 > **Rob** | *21 novembre 2022* | Transport routier/ferroviaire | Taux de recommandation : 7.0/10 > > **Avantages**: Betterez has a ton of features and the team are great to work with. I particularly enjoy exploring the data, I just wish that some of the analytics were better presented. > > **Inconvénients**: Aspects of the set up are not intuitive or seem to be pacing behind competitors. In particular, pre- and post-departure notifications and Terms o\& Conditions rely on html coding, and ad hoc customer messaging is non-existent. The software is set up to run a company, just not to market the company and elevate the guest experience. > > I'd stick with Betterez because because of the support offered by the team to address any issues. ----- ### "A great partner\!" — 5.0/5 > **Christine** | *26 août 2022* | Transport routier/ferroviaire | Taux de recommandation : 10.0/10 > > **Avantages**: Betterez makes it easy to provide transportation services and allows various levels of permissions so not to allow all - all access. > > **Inconvénients**: There is not very much that we do not like about the software. > > The Betterez software and team are a great partner for improving and managing transportation services. ----- ### "suggested improvements" — 5.0/5 > **MarieClaude** | *11 août 2022* | Transport routier/ferroviaire | Taux de recommandation : 7.0/10 > > **Avantages**: meets our transportation needs well. Great customer service via email. > > **Inconvénients**: I think there should be a link between the Betterez platform and the Betterez support platform. It would be interesting that when you are in a section of betterez and you want to have more information, that there is a clickable link that redirects to the right section of betterez support. Currently, I think the feature we would like to have is the ability to limit the number of specials resquest per trip. I also think it would be interesting to be able to add promos code on flexpass products, instead of always having to create new fare types. I think it would be interesting to have an option in the 5 day outlook, when you select a trip, to have the possibility to send an email to all passengers of this trip. For problems such as delays, breakdowns in the bus, etc., we could easily inform the passengers of the trip of the problem and even send a promo code in the email to compensate for the disruption of the trip. Also, I think it would be great to be able to customize more easily the customer interface to better represent the brand image of our company. > > has a new user, I find that the platform is very well made to meet our transportation needs. On the other hand, I find that the platform is not very user friendly and it is difficult to naviagte an fully understand all the features offered by the platform. Often I navigate to the admin section and click on an option and it is difficult to understand what that option offers and the answer is not always easily found in the support site. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/144629/betterez?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/144629/betterez) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Données structurées