--- description: dualmon : qu'en pensent les utilisateurs ? Lisez les avis clients sur dualmon, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: dualmon - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Assistance à distance](/directory/30928/remote-support/software) > [dualmon](/software/145125/dualmon-remote-access) # dualmon Canonical: https://www.capterra.lu/software/145125/dualmon-remote-access Page : 1/13\ Suivant: [Page suivante](https://www.capterra.lu/software/145125/dualmon-remote-access?page=2) > Une solution web sécurisée pour l'assistance à distance à la demande et l'accès à distance. Connexion de n'importe où, nombre illimité d'utilisateurs et de déploiements. > > Conclusion : 282 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise dualmon ? Service d'accès à distance de niveau entreprise pour les petites et moyennes entreprises. Les sessions d'assistance à distance illimitées à la demande sont idéales pour les entreprises d'assistance technique de toutes tailles. Des plans d'accès sans surveillance sont également disponibles. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 282 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: dualmon - **Pays**: San Diego, É.-U. - **Fondé**: 2011 ## Contexte commercial - **À partir de**: 19,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, Royaume-Uni, États-Unis ## Fonctionnalités - Accès et contrôle à distance - Accès mobile - Accès sans surveillance - Accès à plusieurs moniteurs - Chat en temps réel - Chat et messagerie - Contrôles/Permissions d'accès - Dépannage - Enregistrement de l'écran - Enregistrement de session - Outils de collaboration - Outils de diagnostic - Partage d'écran - Partage des fichiers - Rapports et analyses - Surveillance et gestion à distance - Transfert de fichiers ## Intégrations (2 au total) - Google Calendar - Microsoft Outlook ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique ## Category - [Assistance à distance](https://www.capterra.lu/directory/30928/remote-support/software) ## Catégories connexes - [Assistance à distance](https://www.capterra.lu/directory/30928/remote-support/software) - [Logiciels de bureau à distance](https://www.capterra.lu/directory/31955/remote-desktop/software) ## Logiciels similaires 1. [Zoho Assist](https://www.capterra.lu/software/181775/zoho-assist) — 4.7/5 (1387 reviews) 2. [TeamViewer ONE](https://www.capterra.lu/software/122252/teamviewer) — 4.6/5 (11623 reviews) 3. [AnyDesk](https://www.capterra.lu/software/149595/anydesk) — 4.6/5 (1784 reviews) 4. [RemotePC](https://www.capterra.lu/software/173304/remotepc) — 4.7/5 (583 reviews) 5. [GoToMyPC](https://www.capterra.lu/software/193062/gotomypc) — 4.8/5 (587 reviews) ## Avis ### "Robust and Reliable, pity it is so laggy" — 4.0/5 > **Michael** | *20 décembre 2017* | Taux de recommandation : 7.0/10 > > **Avantages**: Affordability: Pricing model is excellent Simplicity: It doesn't try to do everything, but what functions it does have it does well reliability: I have never experienced an outage or unavailability issues > > **Inconvénients**: Web-based creates significant lag. even 2 computers in the same room on a 100/50 Mbit connection is very laggy. They need to establish client-client connections after authentication to improve the experience. No Mobile support: im not supporting Mobile devices remotely yet, but all my customers have them.. File Transfer speeds: Transfering files is quite slow, probably due to the non client-Client connections. > > it got me started in my IT MSP business, with affordable and reliable services, providing the majority of functions I need keeping my prices down for my customers. ----- ### "Strong Value for IT Teams" — 5.0/5 > **John** | *26 décembre 2025* | Transport routier/ferroviaire | Taux de recommandation : 10.0/10 > > **Avantages**: We’ve been using Dualmon for over a year now, and it has consistently impressed. The platform is noticeably easier to use than other remote‑access solutions we’ve worked with in the past, with a clean interface and straightforward setup that makes daily use effortless. On top of that, Dualmon is very competitive in pricing, offering strong value without sacrificing reliability or features. It’s been a solid, dependable tool for workflows, and we're glad we made the switch > > **Inconvénients**: One area that could be improved is the clarity of the toggles at the top of the viewer. They work well once you understand them, but clearer labeling or more intuitive icons would make the interface even easier for new users. > > I also really appreciated how easy it was to add members of my team for remote access. The process is straightforward and saves a lot of time compared to other tools I’ve used, making team collaboration much simpler. ----- ### "Great product\!\!\!\!" — 5.0/5 > **Thomas** | *10 avril 2026* | Design | Taux de recommandation : 9.0/10 > > **Avantages**: Dual Mon is easy to use. There is two level authentication but it is not too fussy. There are no ads. It just seems to work\!\! > > **Inconvénients**: Sometimes, when setting us new machines, I have a hard time making sure the new User doe snot fall under my profile. It has happened in the past and I am sure it is user error but that sometimes is a pain. > > My experience with DualMon has been very good. In an era when people are pumping out 'remote access solutions', DualMon has been very beneficial for us without too much 'techy' stuff. It is easy to install and use. ----- ### "Recommended" — 3.0/5 > **Cristian** | *3 août 2020* | Génie civil | Taux de recommandation : 4.0/10 > > **Avantages**: It's easy to use and to implement, it has multiple users and it is very reasonably priced. > > **Inconvénients**: It is slow compared to other similar software > > Decent experience, should improve speed ----- ### "works great, very affordable" — 5.0/5 > **Michael** | *8 janvier 2026* | Réseaux informatiques | Taux de recommandation : 10.0/10 > > **Avantages**: easy to use and very reliable and much more affordable than most competitors. I cant recall ever having a problem with it, just login and connect to your system. has just about every feature you would need, i highly recommend dualmon > > **Inconvénients**: I really cant think of any negatives for the product as i already said it just works as expected, and i cant think af any downtime ever, so its also very reliable ----- Page : 1/13\ Suivant: [Page suivante](https://www.capterra.lu/software/145125/dualmon-remote-access?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/145125/dualmon-remote-access) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées