--- description: Mews : qu'en pensent les utilisateurs ? Lisez les avis clients sur Mews, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mews - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/20031/hospitality-property-management/software) > [Mews](/software/145487/mews-commander) # Mews Canonical: https://www.capterra.lu/software/145487/mews-commander Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/145487/mews-commander?page=2) > Augmentez vos revenus, optimisez le temps de votre personnel et transformez l'hôtellerie grâce à une plateforme flexible et facile d'utilisation, conçue pour le client moderne. > > Conclusion : 59 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Mews ? Mews est conçu aussi bien pour les hôtels indépendants que les chaînes internationales qui souhaitent automatiser les tâches manuelles, trouver des solutions pour booster leurs revenus et transformer l'hôtellerie. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 59 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Mews - **Entreprise fondée en**: 2012 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais, espagnol, français, néerlandais - **Pays disponibles**: Allemagne, Australie, Autriche, Belgique, Canada, Danemark, Espagne, Finlande, France, Grèce, Guernesey, Hongrie, Irlande, Italie, Japon, Lettonie, Luxembourg, Malaisie, Malte, Mexique et 13 de plus ## Fonctionnalités - Automatisation du marketing - Booking Management - Gestion de l'expérience invité - Gestion de la maintenance - Gestion des calendriers - Gestion des employés - Intégration GDS et OTA - Logiciels d'expérience client - Point de vente (PDV) - Rapports et analyses - Réservation en ligne - Support client - Traitement des paiements ## Intégrations (59 au total) - 4SUITES - Adyen - Akia - Amadeus - Asksuite - Atomize - Book4Time - Bookboost - Booking - Cendyn CRM - Customer Alliance - D-EDGE - Dailypoint - Duve - EasyWay ... et 44 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de gestion hôtelière](https://www.capterra.lu/directory/20031/hospitality-property-management/software) ## Catégories connexes - [Logiciels de gestion hôtelière](https://www.capterra.lu/directory/20031/hospitality-property-management/software) - [Logiciels de réservation](https://www.capterra.lu/directory/20032/reservations/software) ## Logiciels similaires 1. [Guesty](https://www.capterra.lu/software/159377/guesty) — 4.4/5 (473 reviews) 2. [Hostaway](https://www.capterra.lu/software/152433/hostaway) — 4.8/5 (1562 reviews) 3. [eZee Absolute](https://www.capterra.lu/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 4. [Breezeway](https://www.capterra.lu/software/186514/breezeway) — 4.6/5 (195 reviews) 5. [Lodgify](https://www.capterra.lu/software/131924/lodgify) — 4.5/5 (1289 reviews) ## Avis ### "Great PMS for large Hotel/Hostel" — 5.0/5 > **Stephen** | *28 février 2024* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: - Flexibility of product - Large number of integrations - Continuous development to improve the product. > > **Inconvénients**: - Support emails aren't clearly handled, they need a dedicated support portal to follow tickets. Right now following up on old tickets means searching old emails as each response from Mews creates a new email chain without any context. > > Great PMS in general, always advise Mews as a top product (though it comes with the price tag). For large hostels, chains or large hotels, I believe this is the most future proof PMS for the time being. ----- ### "Mews, a modern and intuitive PMS" — 5.0/5 > **Craig** | *23 avril 2025* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: Intuitive interface, web based, feature rich > > **Inconvénients**: Lack of finance system integration, subscription payment should not be set aside revenue collected. ----- ### "Nice for Holiday-Hotels, Non-Working for Business-Hotels" — 2.0/5 > **Harald** | *15 janvier 2025* | Hôtellerie | Taux de recommandation : 5.0/10 > > **Avantages**: Patent solution is working fine, if you have no Business guests or Companies or Cost assumption declaration. For holiday-Hotels MEWS maybe work fine, for business hotels it's a nightmare. > > **Inconvénients**: No payment solutions für Business-partners, workflow extremely bad for business-partners. They are not able to enter their business addresses together with the booking. For this reason all Business-invoices has to be cancelled and manually new written. Sorry, that's only ugly. Nobody helps if you have problems. When starting with MEWS there isn't anybody you can ask. Workflow is very special and needs time to understand, very much time and faults happens in this time. > > MEWS is modern, has big goals, but they are far away from the reality. Mostly we have guest for business-reasons and from companies. Invoicing makes double work. Business guests can't pay with credit card, the check-in-terminal works great for private guests, for business-guests it's unusable ----- ### "A game changer" — 5.0/5 > **Jesper** | *4 juillet 2024* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Working mostly in the backend of the system it has been revolutionary for me, and the hotel, when we switched to Mews about 5 years ago, the number of integrations and how easily they connect is nothing like I've seen before. So do yourself a favor and switch from that legacy system of yours to Mews and the revenue streams will open. > > **Inconvénients**: Not much really but do mind now if you switch from a legacy system that you pay every 1-2 years to do an upgrade to get some new functions. With Mews you need to keep yourself and the staff alert on new functions and constantly evolve with the system to get the most out of it. In Mews updates come every week, some big some small. With great functionality comes great responsibility to use it. > > Mews constantly helps us to streamline our operations and get smarter about the way we work and find new revenue streams. We have since covid (we turned to Mews in sep 2019) been breaking new revenue records almost every month, this would not have been possible without Mews and all the integrations that comes along\! ----- ### "Hotel software" — 4.0/5 > **vicky** | *6 juin 2023* | Hôtellerie | Taux de recommandation : 6.0/10 > > **Avantages**: if you want software to manage rooms and booking engine this is for you. we are a wedding venue so its not been quite as adaptable as we wanted it to be. > > **Inconvénients**: onboarding was very complicated and set up was all on the venue, we had a lot of pre paid deposits to move over from old system and this was manual > > very limited touch reservations - before we had to take payment for all of them manually. the guest communication emails are helpful ----- Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/145487/mews-commander?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/145487/mews-commander) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Données structurées