Qui utilise Mozeo ?

Mozeo soutient des clients de toutes tailles sur divers marchés aux États-Unis et au Canada.

Description de Mozeo

Avec des milliers de clients, Mozeo est conçu pour les débutants et les experts. Vous bénéficierez d'un accès 24 h/24, 7 j/7 à un tableau de bord riche en fonctionnalités, comprenant la gestion des contacts, les mots-clés mobiles, les SMS, les MMS, les conversations textuelles, les rapports, etc. Mieux encore, l'éditeur vous propose une assistance performante, avec un taux de satisfaction client de 99 % sur trois années consécutives.

Informations sur Mozeo

Mozeo

https://www.mozeo.com

Fondé en 2007

Prix de Mozeo

Mozeo est disponible à partir de 5,00 $US/unique. Mozeo n'est pas disponible en version gratuite mais propose un essai gratuit. Voir plus d'informations concernant le prix de Mozeo ci-dessous.

À partir de

5,00 $US/unique

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Mozeo - Fonctionnalités

Logiciels de sms marketing
Codes courts
Coupons mobiles
Envoi de SMS en masse
Gestion des contacts
Jeux concours par SMS
MMS
Messagerie bidirectionnelle
Messagerie planifiée
Mots-clés mobiles
Personnalisation de messages
Rapports et analyses
Sondages et votes

Avis sur Mozeo

Afficher 5 avis sur 45

Note globale
4.7/5
Facilité d'utilisation
4.6/5
Service client
4.7/5
Fonctionnalités
4.2/5
Rapport qualité-prix
4.7/5
Caitland O.
Communications & Commercial Services Director
Immobilier
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 22/06/2018

"Texting made easy and affordable!"

Avantages: It's very easy to use, and customer support is great. I had a complaint one time and got a reply that it could take up to 24 hours to get a response, and I had a response within 30 minutes. There are some great features, like the landing pages as well. It's also more affordable than some competitors when you need a LOT of texts!

Inconvénients: I wish there was a way to have the texting come from a name instead of a 5 digit number. The landing pages can also be a bit tricky to format if you want to include pictures. I tried to include a graphic and had to resize it several times before I got it right.

  • Provenance de l'utilisateur 
  • Publié le 22/06/2018
Utilisateur vérifié
Marketing Coordinator
13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    3/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 02/01/2018

"Easy to use for text campaigns"

Commentaires: People these days don't answer their phones and I don't want my messages to get lost in a sea of emails for our candidates. Mozeo lets me text someone right away and get their attention. I get much higher response rates via text message campaigns.

Avantages: My company uses this product solely for text message campaigns and it works great. The dashboard is very easy to work through and understand. Uploading contacts to a list is also very simple. I was worried at first that it would take several minutes or even hours for contacts to successfully load to a list, to my surprise it only takes a couple seconds. Helps eliminate down time. When creating a text message, Mozeo makes it very easy to add an external link and Mozeo helps me keep track of how many characters I have left in a message before I reach my maximum allotted characters. I also like that I can see individual's responses. Whether they have questions, comments or concerns - I am able to quickly respond to that person via another text in a couple minutes.

Inconvénients: When I am about to send a text message, I have the choice to "send to groups" to my message...on that following page it would be so appreciated if I could see how many people are in each group. A little number in bold next to each list so I can see when I combine certain contact group lists how many people I am sending to. I would also like more in depth reports on each text campaign. The "My Reports" section of Mozeo only lets me see reports based on a time frame. Sometimes I send three or four text campaigns in one day. I'd like to see each individual campaign's report - not all three or four text message reports as a whole.

  • Provenance de l'utilisateur 
  • Publié le 02/01/2018
Malkie R.
Director of Case Management
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 15/05/2018

"Mozeo has really helped me with staffing cases efficiently and easily. "

Avantages: The best thing I love about the system is the groups option - I do not need to send out a message to all my contacts at same time.

Inconvénients: Since I send out multiple messages per day, I do not like the way the replies come in. There's no way to see to which message a provider is replying "yes" to. If you can find a way to have the messages be received in a way that I know to which message it corresponds to, that will be very helpful.
Another thing would be for the system to let us know when a provider opts out of text or email. It is not clear enough. And if someone did opt out, how does she opt back in without me having to delete and re-add the contact?
Third, very little character limit when texting individually with providers.
Lastly, the emails should have option to have regular text bodies...not sections and stuff.

  • Provenance de l'utilisateur 
  • Publié le 15/05/2018
Heather H.
Insurance Sales Agent
Assurance, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    3/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    5/10
  • Provenance de l'utilisateur 
  • Publié le 18/12/2018

"Easy Enough"

Avantages: The site is very user friendly and the support is very fast at getting back to you

Inconvénients: Every time you send a text, the page refreshes and you lose your spot in your inbox.

  • Provenance de l'utilisateur 
  • Publié le 18/12/2018
William F.
Vice President
Marketing et publicité, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 27/09/2019

"Great Texting Software for Teams of All Sizes"

Avantages: What I like most about Mozeo is that it is extremely easy to setup and get rolling for my team. It was easy to setup routing for the responses that came through and the leads were routed correctly and efficiently.

Inconvénients: The cost of the software is what ultimately drove our company to other competitors in the market.

  • Provenance de l'utilisateur 
  • Publié le 27/09/2019