--- description: IDEXX Neo : qu'en pensent les utilisateurs ? Lisez les avis clients sur IDEXX Neo, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: IDEXX Neo - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Vétérinaire](/directory/30617/veterinary/software) > [IDEXX Neo](/software/145988/idexx-neo) # IDEXX Neo Canonical: https://www.capterra.lu/software/145988/idexx-neo Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/145988/idexx-neo?page=2) > IDEXX Neo est incroyablement simple et prêt à l'emploi. Il s'agit du système de PIMS (gestion des informations personnelles) basé sur le cloud et abordable que tout le monde peut utiliser. > > Conclusion : 117 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise IDEXX Neo ? Petits cabinets vétérinaires, cliniques itinérantes et refuges. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 117 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: IDEXX - **Fondé**: 1983 ## Contexte commercial - **À partir de**: 290,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Linux (sur site), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Aide au codage - Aide à la décision - Confirmations/Reminders - Emplacements multiples - Facturation - Gestion de la communication - Gestion des calendriers - Gestion des clients - Gestion des dossiers patients - Gestion des stocks - Graphiques - Planification des rendez-vous - Rappels - Rapports et statistiques - Stockage de documents - Third-Party Integrations - Traitement des paiements ## Intégrations (4 au total) - CardConnect - Deputy - SmartFlow - Vetstoria ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Chat ## Category - [Vétérinaire](https://www.capterra.lu/directory/30617/veterinary/software) ## Catégories connexes - [Vétérinaire](https://www.capterra.lu/directory/30617/veterinary/software) - [Logiciels de dossier patient informatisé (DPI)](https://www.capterra.lu/directory/20028/electronic-medical-records/software) - [Logiciels de planification pour cabinets médicaux](https://www.capterra.lu/directory/30027/medical-scheduling/software) ## Logiciels similaires 1. [DaySmart Vet](https://www.capterra.lu/software/133166/DaySmart-Vet) — 4.6/5 (279 reviews) 2. [Instinct Science](https://www.capterra.lu/software/1017062/instinct-emr) — 4.9/5 (234 reviews) 3. [Covetrus Pulse](https://www.capterra.lu/software/130107/covetrus-pulse) — 4.0/5 (542 reviews) 4. [ezyVet](https://www.capterra.lu/software/99977/ezyvet-cloud-vet-software) — 4.6/5 (276 reviews) 5. [Shepherd](https://www.capterra.lu/software/172485/shepherd-app) — 4.7/5 (87 reviews) ## Avis ### "Great choice for an affordable price." — 5.0/5 > **Dave** | *17 janvier 2019* | Vétérinaire | Taux de recommandation : 10.0/10 > > **Avantages**: The ease of use for our team was the most important. There isn't anything that isn't covered in the "HELP ME" section. You can read the instructions, or you can allow the system to walk you through doing the task. It's very easy to learn and with regular updates the system continues to get better and better. Also, you can't say enough about support. I have been in IT for years. This is the best support team I've ever worked with online. They are friendly, knowledgeable and quick to respond. > > **Inconvénients**: I'd like to see it be a bit more flexible for the client. There are some things I think should be moved to company settings. I don't like that it doesn't handle tax exempt clients, i.e. Rescues and Non-Profits. The reporting could be better, but I understand they are working on reporting now. > > Our overall experience has been 9 out of 10. We are very happy with our move from Avimark (big, costly, server-based) to web-based Neo. Once they delivered boarding, we didn't have to have any other applications to manage our hospital. I do wish that other third party application providers were integrating more things with Neo. But I guess that will come as the client base grows. ----- ### "It is constantly improving" — 4.0/5 > **Jessica** | *5 mai 2020* | Vétérinaire | Taux de recommandation : 9.0/10 > > **Avantages**: -Easy to transfer and set up, Idexx did most of the work for us -Great Service -Bundled with our other Idexx services -Great for remote logins -New Improvements, and updates constantly -Cloud printing -Customizable to your needs > > **Inconvénients**: -Not ready for hand held devices yet -Reports take some time to get use to -Not an easy way to track, Billed vs Payments -No quick way to itemized invoices when doing statments ----- ### "Needs work" — 3.0/5 > **Jennifer** | *15 novembre 2021* | Vétérinaire | Taux de recommandation : 1.0/10 > > **Avantages**: The cloud based software is user friendly and convenient. Buttons are easily found, and software has a very up to date appearance. Integrates well with Smartflow and Vet Cove. Easy to update inventory. Integrated credit card processing at reasonable rates. Can easily e-mail consultations, receipts and forms to owners. > > **Inconvénients**: Every part of the accounting needs work. It's impossible to accurately track A/R as payments are applied back to invoice dates and not the day they are actually paid. Financial tab is confusing as invoices are automatically generated for prepayments and not just a receipt. Records can not be e-mailed directly to veterinarians, and third party access does not allow them to access Smartflow sheets. Can have glitches > > While I am happy there have been improvements, I feel like we were misled about the capabilities of Neo and real concerns have been brushed off. Accounting has been a nightmare, and we spend a lot of time having to print and fax or individually download several parts of a record to e-mail to regular veterinarians which defeats the point of being paper light, nor is it a time savings. ----- ### "Neo Software" — 4.0/5 > **Ashlee** | *22 juillet 2021* | Vétérinaire | Taux de recommandation : 10.0/10 > > **Avantages**: Neo is very user friendly, easy to set up and the support is awesome. > > **Inconvénients**: We wish it integrated with Covetrus. We are a mobile clinic and don't carry a lot of product on board. Our clients primarily order through our online pharmacy. It would be nice to have their purchase history show up in their record in Neo. > > We are small one doctor practice and the previous software we were using had a lot of features that we just weren't using and it was expensive. Neo has everything we need and it's very user friendly. ----- ### "Neo Experience" — 5.0/5 > **Tracie** | *26 octobre 2020* | Vétérinaire | Taux de recommandation : 10.0/10 > > **Avantages**: The office uses IDEXX for both reference and in-house labs, so the integration with Neo is fantastic. We also signed up for WebPacs so our imaging would be integrated. The PMS is very user friendly. > > **Inconvénients**: We would love to see a minimum dispense fee comparable Cornerstone's minimum dispense fee functionality. ----- Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/145988/idexx-neo?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/145988/idexx-neo) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées