--- description: HelloShift : qu'en pensent les utilisateurs ? Lisez les avis clients sur HelloShift, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HelloShift - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/20031/hospitality-property-management/software) > [HelloShift](/software/146408/helloshift) # HelloShift Canonical: https://www.capterra.lu/software/146408/helloshift Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/146408/helloshift?page=2) > Les hôteliers modernes utilisent la plateforme de messagerie intégrée de HelloShift pour accroître l'efficacité opérationnelle, la satisfaction des clients et les ventes directes. > > Conclusion : 51 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise HelloShift ? Entreprise de gestion hôtelière, personnel hôtelier, gestion hôtelière, propriétaires d'hôtel, hôtels en franchise, hôtels indépendants, hôtels à service limité. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 51 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: HelloShift - **Pays**: San Francisco, É.-U. - **Fondé**: 2014 ## Contexte commercial - **À partir de**: 1,25 $US - **Type de licence**: (Essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Automatisation du marketing - Gestion de l'expérience invité - Gestion de la maintenance - Gestion des employés - Gestion des inspections - Gestion des ordres de travail - Gestion des stocks - Logiciels d'expérience client - Maintenance prédictive - Planification de la maintenance - Rappels - Rapports et analyses - Suivi des ressources ## Intégrations (7 au total) - Cloudbeds - Mews - Opera - Stayntouch PMS - Stripe - Twilio - WhatsApp ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de gestion hôtelière](https://www.capterra.lu/directory/20031/hospitality-property-management/software) ## Catégories connexes - [Logiciels de gestion hôtelière](https://www.capterra.lu/directory/20031/hospitality-property-management/software) - [Maintenance préventive](https://www.capterra.lu/directory/31023/preventive-maintenance/software) ## Logiciels similaires 1. [eZee Absolute](https://www.capterra.lu/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 2. [ResNexus](https://www.capterra.lu/software/129392/reservation-nexus) — 4.8/5 (428 reviews) 3. [Sirvoy](https://www.capterra.lu/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews) 4. [Little Hotelier](https://www.capterra.lu/software/144307/little-hotelier) — 4.0/5 (220 reviews) 5. [Hotelogix](https://www.capterra.lu/software/76374/hotelogix) — 4.4/5 (251 reviews) ## Avis ### "Great For Both In Stay / Post Stay" — 5.0/5 > **Alex** | *17 janvier 2019* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: We vetted probably about half a dozen messaging platforms out there before selecting HelloShift to add to our arsenal of guest touchpoints at our resorts. So far, the results are great. Although we decided against using the chat function, the integration with SynXis IBE has been outstanding and easier than anticipated anyone that's ever tried to integrate with SABRE/SynXis knows EXACTLY what I mean by that - LOL). Two thumbs up, definitely helps with in stay issues. > > **Inconvénients**: If the software could grab guest reviews from GMB, Facebook, booking.com and the other OTAs it would be a huge plus. Other than that, it's pretty decent. > > Overall, our experience has been nothing but positive. Their customer support is on par with anything we've tried before and the learning curve on the tool is easy for front desk people to pick up. Good stuff. ;) ----- ### "HELLOSHIFT IS THE BEST SOFTWARE TO CREATE HARMONY BETWEEN TEAM MEMBERS AND OUR GUESTS" — 5.0/5 > **MONIQUE** | *25 juillet 2021* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: EASY TO USE, NOT TOO MUCH IN YOUR FACE, GUESTS LOVE IT, AND SO DOES OUR TEAM. > > **Inconvénients**: NOT MANY CONS, I WOULD SAY THAT SOEMTIMES STARING AT THE HOME PAGE CAN BE A BIT DULL > > IVE NEVER HEARD OF HELLOSHIFT UNTIL I STATED WORKING FOR MY HOTEL, AND I LOVE IT. THERE ARE MANY GREAT THINGS ABOUT IT BUT THE BEST THING IS THE ABILITY TO COMMUNICATE BETWEEN STAFF, MANAGEMENT, AND OUR GUESTS. 10/10 WOULD RECOMMEND FOR ANY BUSINESS WHO WANT TO GET AWAY FROM BORING EMAILS. ----- ### "Just Good - depending on your needs\!" — 3.0/5 > **Pawel** | *20 septembre 2022* | Hôtellerie | Taux de recommandation : 2.0/10 > > **Avantages**: Ease if use. Very nice interface. Good communication \& management tool if you have staff. > > **Inconvénients**: Customer service, not much to offer in terms of functionality compared to competitors, additional charges for text messages. > > Poor customer service, not a lot to offer in terms of settings and customer messaging. I felt pressured to sign a contract with them which I didn't like. ----- ### "Wonderful Software" — 5.0/5 > **Tamara** | *28 juillet 2021* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: This software makes communications between the Desk staff \& Management quick and efficient, while also allowing things to be marked off as done so that nothing gets forgotten. Also good for reminders on future issues and orders. > > **Inconvénients**: No Cons that I have found.. This software has been extremely helpful ----- ### "Great Services" — 5.0/5 > **Lea** | *24 juillet 2021* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: The ability to communicate with our guests before their arrival allows the front desk to personalize each guest stay. I also enjoy how quickly questions, requests \& issues can be addressed. > > **Inconvénients**: Nothing comes to mind - a lot of updates have come in to place to make this software very compatible with all users. ----- Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/146408/helloshift?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/146408/helloshift) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées