---
description: RocketRez : qu'en pensent les utilisateurs ? Lisez les avis clients sur RocketRez, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RocketRez - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Billetterie](/directory/30039/ticketing/software) > [RocketRez](/software/146552/rocketrez)

# RocketRez

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> Le système cloud de billetterie tout-en-un pour les circuits et les attractions.
Billetterie | Opérations | Gestion des recettes | Marketing | Commerce de détail
> 
> Conclusion : 22 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise RocketRez ?

La plateforme Cloud RocketRez s'adapte efficacement aux entreprises d'activités et d'excursions dont les revenus annuels se situent entre 1 et 200 millions de dollars.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.4/5** | 22 Avis |
| Simplicité | 4.5/5 | D'après l'ensemble des avis |
| Support client | 4.5/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.0/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: RocketRez
- **Fondé**: 2015

## Contexte commercial

- **À partir de**: 15.000,00 $US
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: Canada, États-Unis

##  Fonctionnalités

- Barcode/Ticket Scanning
- Billetterie
- Booking Management
- Caisse pour boutiques de souvenirs
- Création de packages
- Gestion de site web
- Gestion des abonnements
- Gestion des calendriers
- Gestion des données client
- Gestion des fournisseurs
- Gestion des prix
- Gestion des promotions
- Gestion des ressources
- Gestion des stocks
- Gestion des événements
- Intégration GDS et OTA
- Logiciels d'expérience client
- Notes de réservation
- Rapports et statistiques
- Réservation en ligne
- Réservations de groupe
- Sièges réservés
- Support client
- Traitement des paiements

## Intégrations (13 au total)

- Affirm
- Cardknox
- Google Analytics 360
- Google Pay
- HubSpot CRM
- Mailchimp
- PayPal Checkout
- Rezdy
- Shift4
- Stripe
- TourOpp GO
- Twilio
- Virtuous

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Billetterie](https://www.capterra.lu/directory/30039/ticketing/software)

## Catégories connexes

- [Billetterie](https://www.capterra.lu/directory/30039/ticketing/software)
- [Logiciels de réservation](https://www.capterra.lu/directory/20032/reservations/software)
- [Logiciels pour tour opérateurs](https://www.capterra.lu/directory/20033/tour-operator/software)
- [Logiciels pour musées](https://www.capterra.lu/directory/30745/museum/software)
- [Logiciels pour zoos](https://www.capterra.lu/directory/31538/zoo/software)

##  Logiciels similaires

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2. [Eventbrite](https://www.capterra.lu/software/114949/eventbrite) — 4.6/5 (5748 reviews)
3. [Beyonk](https://www.capterra.lu/software/1018625/beyonk) — 4.9/5 (167 reviews)
4. [Purplepass](https://www.capterra.lu/software/133885/purplepass-ticketing) — 4.9/5 (302 reviews)
5. [TicketSource](https://www.capterra.lu/software/143073/ticketsource) — 4.8/5 (533 reviews)

## Avis

### "A Great All in One Solution" — 4.0/5

> **Julie** | *28 mai 2024* | Loisirs, voyage et tourisme | Taux de recommandation : 7.0/10
> 
> **Avantages**: RocketRez has been a game-changer for our business with its versatile ticketing software. The integration with third-party platforms like Viator has streamlined our ticket sales, making our offerings accessible to a wider audience. The ability to purchase tickets online has greatly enhanced customer convenience and boosted our sales.

What sets RocketRez apart is its comprehensive capability to handle ticketing, retail, and food and beverage sales all in one platform. This all-in-one solution simplifies our operations, saving us time and reducing complexity. Additionally, the robust reporting and analytics tools provide valuable insights, helping us make informed decisions.

Their incredible customer service deserves special mention—they are always prompt and helpful whenever we need assistance.

Overall, RocketRez has improved our efficiency and customer experience, making it an indispensable tool for our business. Highly recommended\!
> 
> **Inconvénients**: While RocketRez offers many benefits, there are a few drawbacks we've encountered. Some steps in the system feel redundant, which can slow down our workflow. The reporting feature, though powerful, could benefit from more customization options to better suit our specific needs. Additionally, updates occasionally introduce unwanted changes to existing products and payment setups, causing disruptions that require time to resolve. Despite these issues, RocketRez remains a valuable tool, but there's room for improvement.

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### "All in One Service" — 4.0/5

> **Bridgette** | *24 mai 2024* | Musées et institutions | Taux de recommandation : 5.0/10
> 
> **Avantages**: Coming from a complex company, we are very fortunate to be able to use a singular platform to run both our giftshop, in person POS system, and online sales platform.
> 
> **Inconvénients**: The reporting side of the platform has been a flaw for us, this is due to it not pulling the correct numbers and miscounting our revenues. I do believe we could limit some of these miscalculations if our system was fully set up to meet our needs.
> 
> I have found that RocketRez has been an easy platform to use and learn. There are some features like coupons that require multi-steps that can cause some grief. Overall, I think it offers an array of tools. When we first started it was very difficult to set up as most of the examples were based on boating or wedding companies. Where ours in more complex in our offerings.

-----

### "Rocket Rez Review June 2024" — 3.0/5

> **James** | *7 juin 2024* | Musées et institutions | Taux de recommandation : 6.0/10
> 
> **Avantages**: Zero issue with booking and credit card procession
> 
> **Inconvénients**: Limited custom financial routine reporting
> 
> Software that does core activities (booking/processing) well but has limitations with customer facing design. Next to no true CRM functions found in other timed attendance solutions

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### "Rocket Rez Review" — 5.0/5

> **Andrew** | *7 juin 2024* | Secteur maritime | Taux de recommandation : 9.0/10
> 
> **Avantages**: Reservations ticketing with a retail point of sale in one.
> 
> **Inconvénients**: Analytics, Reporting, conversion tracking.
> 
> We have had an overall good experience with Rocket rez and continue to recommend it to industry peers.

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### "RocketRez Review" — 5.0/5

> **Ruth** | *29 mai 2024* | Institutions religieuses | Taux de recommandation : 9.0/10
> 
> **Avantages**: RocketRez is one of the only systems that allows us to process reserved ticketing, general ticketing, walkup POS sales, and manage our Shop inventory. We all really appreciate having one system that can handle all of these needs.
> 
> **Inconvénients**: The reporting out of RocketRez needs some work, but I know they current team is actively working on that in 2024/5. I look forward to seeing the results of that work.
> 
> The customer service team at RocketRez is fantastic, and our overall experience with them has been very positive.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/146552/rocketrez)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/146552/RocketRez/> |
| en-AE | <https://www.capterra.ae/software/146552/rocketrez> |
| en-AU | <https://www.capterra.com.au/software/146552/rocketrez> |
| en-CA | <https://www.capterra.ca/software/146552/rocketrez> |
| en-GB | <https://www.capterra.co.uk/software/146552/rocketrez> |
| en-IE | <https://www.capterra.ie/software/146552/rocketrez> |
| en-IL | <https://www.capterra.co.il/software/146552/rocketrez> |
| en-IN | <https://www.capterra.in/software/146552/rocketrez> |
| en-NZ | <https://www.capterra.co.nz/software/146552/rocketrez> |
| en-SG | <https://www.capterra.com.sg/software/146552/rocketrez> |
| en-ZA | <https://www.capterra.co.za/software/146552/rocketrez> |
| es | <https://www.capterra.es/software/146552/rocketrez> |
| es-AR | <https://www.capterra.com.ar/software/146552/rocketrez> |
| es-CL | <https://www.capterra.cl/software/146552/rocketrez> |
| es-CO | <https://www.capterra.co/software/146552/rocketrez> |
| es-CR | <https://www.capterra.co.cr/software/146552/rocketrez> |
| es-DO | <https://www.capterra.do/software/146552/rocketrez> |
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| es-MX | <https://www.capterra.mx/software/146552/rocketrez> |
| es-PA | <https://www.capterra.com.pa/software/146552/rocketrez> |
| es-PE | <https://www.capterra.pe/software/146552/rocketrez> |
| fr | <https://www.capterra.fr/software/146552/rocketrez> |
| fr-BE | <https://fr.capterra.be/software/146552/rocketrez> |
| fr-CA | <https://fr.capterra.ca/software/146552/rocketrez> |
| fr-LU | <https://www.capterra.lu/software/146552/rocketrez> |

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