--- description: RepairDesk : qu'en pensent les utilisateurs ? Lisez les avis clients sur RepairDesk, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RepairDesk - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour magasins d'informatique](/directory/30903/computer-repair-shop/software) > [RepairDesk](/software/146659/repairdesk) # RepairDesk Canonical: https://www.capterra.lu/software/146659/repairdesk Page : 1/11\ Suivant: [Page suivante](https://www.capterra.lu/software/146659/repairdesk?page=2) > Plateforme tout-en-un pour les magasins de réparation de téléphones portables offrant une réservation pour les réparations, une facturation, un inventaire et un CRM en 7 clics. > > Conclusion : 245 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise RepairDesk ? Magasins de réparation de téléphones portables et d'ordinateurs dans le monde, entreprises de remise à neuf de téléphones portables techniciens de réparation immédiate de téléphones portables ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 245 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: RepairDesk - **Entreprise fondée en**: 2014 ## Contexte commercial - **À partir de**: 99,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais, arabe, chinois, chinois traditionnel, coréen, danois, espagnol, finnois, français, italien, japonais, néerlandais, polonais, portugais - **Pays disponibles**: Afrique du Sud, Algérie, Allemagne, Angola, Argentine, Australie, Botswana, Brésil, Burkina Faso, Burundi, Bénin, Cameroun, Canada, Cap-Vert, Chili, Chine, Colombie, Comores, Congo-Brazzaville, Congo-Kinshasa et 58 de plus ## Fonctionnalités - Automatisation du marketing - Barcode/Ticket Scanning - Calcul des taxes - Carte de fidélité - Emplacements multiples - Estimation - Facturation - Factures personnalisables - Gestion de codes-barres et d'étiquettes - Gestion des admissions - Gestion des bons de commande - Gestion des cartes cadeaux - Gestion des employés - Gestion des fournisseurs - Gestion des prix - Gestion des remises - Gestion des stocks - Gestion des tâches - Logiciels d'expérience client - Paiements mobiles - Paiements électroniques - Point de vente (PDV) - Prise en charge de plusieurs devises - Prise en charge de plusieurs magasins - Rappels - Rapports de ventes - Rapports et statistiques - Réparation - Sales Order Management - Suivi des réparations - Suivi du temps et des dépenses - Third-Party Integrations - Traitement des factures - Traitement des paiements ## Intégrations (18 au total) - Clickatell - Google Calendar - M360 - PayPal - QuickBooks Online - QuickBooks Online Accountant - RingCX - SMS Broadcast - SMSGlobal - ShipStation - Shopify - Square Payments - Stripe - Tyro - WooCommerce ... et 3 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels pour magasins d'informatique](https://www.capterra.lu/directory/30903/computer-repair-shop/software) ## Catégories connexes - [Logiciels pour magasins d'informatique](https://www.capterra.lu/directory/30903/computer-repair-shop/software) - [Logiciels de facturation](https://www.capterra.lu/directory/30015/billing-and-invoicing/software) - [Logiciels de caisse pour magasins](https://www.capterra.lu/directory/31656/retail-pos-system/software) - [Comptabilité](https://www.capterra.lu/directory/1/accounting/software) - [Logiciels pour bijouteries](https://www.capterra.lu/directory/10061/jewelry-store-management/software) ## Logiciels similaires 1. [RepairShopr](https://www.capterra.lu/software/133945/repairshopr) — 4.4/5 (128 reviews) 2. [CellStore](https://www.capterra.lu/software/157041/cellstore-software) — 4.6/5 (31 reviews) 3. [Repair Spots](https://www.capterra.lu/software/174055/repair-spots) — 5.0/5 (5 reviews) 4. [Orderry](https://www.capterra.lu/software/151174/orderry) — 4.7/5 (36 reviews) 5. [NetSuite](https://www.capterra.lu/software/135757/netsuite) — 4.2/5 (2080 reviews) ## Avis ### "Review from New Zealand" — 4.0/5 > **Nephi** | *7 août 2018* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: POS with a good booking in system for repairs. Flexible with ability to personalise many departments of the software. > > **Inconvénients**: Speed can be slow, not the best for busy periods. We have fibre. > > It was great, with personal communication from the owner. Help is fast when needed. Chose it over competitors due to features and developments taken from our suggestions. Client base has obviously got bigger since we joined for well deserved reasons, so we see other developments obviously taken from other clients which shows that the developer has high interest in keeping all clients happy\! Good facebook group for clients too. Sharing of useful and humorous information. ----- ### "Love how the POS integrates with my current vendors" — 5.0/5 > **Anthony** | *6 août 2025* | Services sans fil | Taux de recommandation : 10.0/10 > > **Avantages**: The software is super easy to use and the customer service is Excellent.Anytime I have a question about the software Repair Desk response time is Great > > **Inconvénients**: To Be Honest I don't have a compliant about Repair Desk.The software does exactly what I want and need it do. > > My overall experience With Repair Desk has been great it has made running my repair shop much better ----- ### "Can't quit breaking their software" — 2.0/5 > **Allan** | *26 juin 2025* | Matériel informatique | Taux de recommandation : 0.0/10 > > **Avantages**: Works pretty well when they leave it alone. Plenty of features, web based so I can get to it from anywhere. > > **Inconvénients**: They can't quit breaking it. I spend hours of my time on support trying to fix what they broke instead of running my business. This happens repeatedly. > > Exhausting. In addition to them breaking things over and over, adding new workflows and enabling it by default with no warning. Their account reps told me they would fix something, then turned right around and had their staff tell me they would not fix it. Evidently they just said they would to get me off the phone. ----- ### "User Feedback" — 5.0/5 > **Kyle** | *5 août 2025* | Vente au détail | Taux de recommandation : 8.0/10 > > **Avantages**: Everything is straight forward and also the check ups making sure everything is okay with the system > > **Inconvénients**: I'll say we be having problems in terms of ending shift sometimes. where we end up with something di > > Over all the years we was working together its been pretty good, nothing much to complain about. ----- ### "Best Computer Repair Shop Point Of Sale system to ever exist" — 5.0/5 > **Bernardo** | *28 février 2025* | Matériel informatique | Taux de recommandation : 10.0/10 > > **Avantages**: It is an extremely adjustable software which works for us as a computer repair shop (despite the fact that it is technically designed as a cellphone repair shop POS) We have been able to adjust it to fit ALL of our needs\! > > **Inconvénients**: Nothing not to like really. It did take some tinkering to get it adjusted to where we needed it. But their agents have always been available to us to help with our needs. > > We went from not knowing what was going on with half of our repairs constantly, to being able to track EVERYTHING in our shop easily. The cost is by far the most reasonable for the value we get. Usama has worked extremely hard to help us when we get stuck with something and regularly checks in to see if there is anything we need. 100% we feel extremely taken care of by both the software itself and the incredible customer support they provide. If you are thinking about getting yourself a Poing of Sale and ticket tracking system, give RepairDesk a go. We now use their payment processor and now realize the savings with them are astronomical\! ----- Page : 1/11\ Suivant: [Page suivante](https://www.capterra.lu/software/146659/repairdesk?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/146659/repairdesk) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées