---
description: Updox : qu'en pensent les utilisateurs ? Lisez les avis clients sur Updox, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Updox - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de surveillance des patients à distance](/directory/31935/remote-patient-monitoring/software) > [Updox](/software/147554/updox)

# Updox

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> SMS, rappels, fax, messagerie et chat vidéo conformes à la norme HIPAA avec des patients et d'autres fournisseurs via une application web.
> 
> Conclusion : 117 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Updox ?

Fournisseurs de soins à l'extérieur de l'hôpital, médecins, thérapeutes, installations de LTPAC (Long-Term and Post-Acute Care), pharmacies communautaires, pharmacies indépendantes, systèmes hospitaliers

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.1/5** | 117 Avis |
| Simplicité | 4.2/5 | D'après l'ensemble des avis |
| Support client | 3.8/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.0/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Updox
- **Pays**: Dublin, É.-U.
- **Fondé**: 2009

## Contexte commercial

- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Fidji, Guam, Kiribati, Micronésie, Nauru, Nouvelle-Calédonie, Palaos, Papouasie-Nouvelle-Guinée, Polynésie française, Samoa, Samoa américaines, Tonga, Tuvalu, Vanuatu, Wallis-et-Futuna, États-Unis, Île Norfolk, Îles Cook, Îles Mariannes du Nord, Îles Marshall et 1 de plus

##  Fonctionnalités

- Accueil des patients
- Accès mobile
- Cabinet de plusieurs praticiens
- Communications avec les patients
- Confirmations/Reminders
- Conforme HIPAA
- Conférences vidéo
- Formulaires en ligne
- Gestion des rendez-vous
- Paiements électroniques
- Participation des patients
- Planification des rendez-vous
- Portail des patients
- Questionnaires des patients
- Rappels
- Remote Treatment Planning
- Third-Party Integrations
- À des fins médicales

## Ressources d'aide

- Service client/e-mail
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Logiciels de surveillance des patients à distance](https://www.capterra.lu/directory/31935/remote-patient-monitoring/software)

## Catégories connexes

- [Logiciels de surveillance des patients à distance](https://www.capterra.lu/directory/31935/remote-patient-monitoring/software)
- [Gestion des patients](https://www.capterra.lu/directory/30780/patient-management/software)
- [Logiciels de planification pour cabinets médicaux](https://www.capterra.lu/directory/30027/medical-scheduling/software)
- [Planification des patients](https://www.capterra.lu/directory/33315/patient-scheduling/software)
- [Participation des patients](https://www.capterra.lu/directory/31085/patient-engagement/software)

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3. [Mend](https://www.capterra.lu/software/165634/mend-app) — 4.6/5 (920 reviews)
4. [ModMed](https://www.capterra.lu/software/124590/ema) — 4.4/5 (364 reviews)
5. [CharmHealth](https://www.capterra.lu/software/120340/charm-ehr) — 4.2/5 (151 reviews)

## Avis

### "A great solution to outdated fax machines" — 4.0/5

> **Alexis** | *10 décembre 2019* | Hôpitaux et soins de santé | Taux de recommandation : 7.0/10
> 
> **Avantages**: Updox is great to use for any office with multiple locations or any office wanting to be more environmentally  friendly. I love that Updox lets me convert documents straight from my computer to a fax and makes it a breeze to send these to other businesses or even clients. It's a great solution to so many simple office problems.
> 
> **Inconvénients**: There is a learning curve in using Updox that requires time to know how to use it properly. Once this is overcome though, it's simple to continue use and makes faxing efficient.
> 
> Overall, Updox is a great tool for any office. It allows you to kick old fax machines to the curb and simplify the faxing process overall. It's simple and efficient and has many features that allow you to customize faxes to your specific needs.

-----

### "Great software option for telemed, secure and easy to use\!" — 5.0/5

> **Sheila** | *12 mai 2020* | Cabinets médicaux | Taux de recommandation : 10.0/10
> 
> **Avantages**: The software is easy to use from both the provider and patient side. There is no app to download, and I find my older patients really appreciate that. Video quality is good. It is secure, which is important in a medical practice.
> 
> **Inconvénients**: I would like to see better functionality with charting and using video chat simultaneously. Right now I have to either write notes and transcribe later, or use two computer screens. It would be nice if I could make the chat small and put it in the corner so I could see both at the same time.
> 
> Updox Video Chat has made a real difference in my ability to care for my patients. The quick roll out to address the need for telehealth in the midst of the pandemic helped me to continue to serve my patients when they needed it most.

-----

### "Not worth the money" — 3.0/5

> **Rachana** | *26 juin 2024* | Hôpitaux et soins de santé | Taux de recommandation : 1.0/10
> 
> **Avantages**: I like the Forms features of this product but you can get similar value other places for much cheaper price
> 
> **Inconvénients**: Customer service is not so good. I tried to cancel the subscription and they wouldn't cancel it unless notified more than 60 days
> 
> Not a good experience and don't recommend to anyone

-----

### "Great Product, easy to use" — 5.0/5

> **Teresa** | *26 mai 2020* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10
> 
> **Avantages**: I like the ease of using Updox. I can tag people with faxes for their department, I can edit documents before sending. We were using the old school fax system and having trouble getting faxes or partial faxes . With Updox, we haven't missed anything. And the option to keep the faxes in archive is awesome. Very happy with our purchase.
> 
> **Inconvénients**: The only thing I would change is showing the user name who sent the fax in case it doesn't go thru.
> 
> Had just a  few problems with the initial startup with my computer illiterate co-workers, lol.

-----

### "Excellent product... expensive though" — 5.0/5

> **Daniel** | *15 mars 2021* | Cabinets médicaux | Taux de recommandation : 3.0/10
> 
> **Avantages**: Ease of integration with the EMR.  This software worked seamlessly with Practice Fusion EHR.
> 
> **Inconvénients**: The price, they are much more expensive than their competitors.  And the fact that just about every communication from them was an attempt to upsell me to purchase another product from their service line.
> 
> They offer a great product that streamlines receiving and sending faxes. I didn't use any of their other offered services.  Overall, it's a good product, but ultimately I decided to go with a cheaper alternative.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/147554/updox)

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