--- description: Resolver : qu'en pensent les utilisateurs ? Lisez les avis clients sur Resolver, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Resolver - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Gestion des enquêtes](/directory/30572/investigation-management/software) > [Resolver](/software/147599/resolver) # Resolver Canonical: https://www.capterra.lu/software/147599/resolver Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/147599/resolver?page=2) > Le logiciel de Resolver offre à votre équipe une vue d'ensemble complète pour identifier les liens entre vos enquêtes et les incidents suivis. > > Conclusion : 80 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Resolver ? Le logiciel de Resolver est utilisé par les meilleures équipes de gestion de la sécurité des entreprises au monde, pour tout ce qui touche au risque : gestion des incidents, des activités liées à la sécurité, des risques de sécurité associés aux entreprises et des enquêtes. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 80 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Resolver - **Pays**: Toronto, Canada - **Entreprise fondée en**: 2000 ## Contexte commercial - **À partir de**: 10.000,00 $US - **Public cible**: 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Allemagne, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Aruba, Australie, Autriche, Bahamas, Barbade, Belgique, Belize, Bermudes, Brésil, Canada, Danemark, Dominique, Espagne, Finlande, France et 32 de plus ## Fonctionnalités - Alertes de risque - Alertes/Notifications - Archivage et rétention - Contrôle du processus d'approbation - Contrôles/Permissions d'accès - Définition des priorités - Gestion de la conformité - Gestion de la sécurité - Gestion de projets - Gestion de versions - Gestion des audits - Gestion des cas - Gestion des contrôles internes - Gestion des données - Gestion des enquêtes - Gestion des flux de travail - Gestion des formulaires - Gestion des fournisseurs - Gestion des incidents - Gestion des inspections - Gestion des risques - Gestion des risques liés à l'informatique - Gestion des risques opérationnels - Gestion des réponses - Gestion des stratégies - Gestion des tâches - Gestion des évaluations - Intervention en cas de menace - Intégration des employés - Journaux des événements - Logiciels d'actions préventives et correctives - Mesure des performances - Notation des risques - Piste d'audit - Planification d'audit - Portail libre-service - Rapports d'incidents - Rapports et analyses - Rapports et statistiques - Rapports personnalisables - Real-Time Monitoring - Real-Time Notifications - Risk Analysis - Suivi de la conformité - Suivi des statuts - Tableau de bord - Tableau de bord d'activités - Workflow Automation - Workflow configurable - Évaluation des risques ... et 16 fonctionnalités supplémentaires ## Intégrations (9 au total) - Jira - Microsoft Azure - Okta - Proteus - ServiceNow - Slack - Workato - Workday HCM - Zendesk Suite ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Gestion des enquêtes](https://www.capterra.lu/directory/30572/investigation-management/software) ## Catégories connexes - [Gestion des enquêtes](https://www.capterra.lu/directory/30572/investigation-management/software) - [Logiciels de sécurité matérielle](https://www.capterra.lu/directory/30595/physical-security/software) - [Gestion des incidents](https://www.capterra.lu/directory/31332/incident-management/software) - [Logiciels de lancement d'alerte](https://www.capterra.lu/directory/32417/whistleblowing/software) - [Suivi des médias sociaux](https://www.capterra.lu/directory/31028/social-media-monitoring/software) ## Logiciels similaires 1. 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[Hyperproof](https://www.capterra.lu/software/202536/hyperproof) — 4.8/5 (116 reviews) ## Avis ### "Excellent product for risk management" — 5.0/5 > **Nedim** | *17 janvier 2025* | Marketing et publicité | Taux de recommandation : 9.0/10 > > **Avantages**: Comprehensive risk tracking and insights. > > **Inconvénients**: Initial setup requires more time and effort. > > Fantastic software for managing risks effectively. ----- ### "Great GRC solution for our credit union" — 5.0/5 > **Tony** | *26 juin 2024* | Banque | Taux de recommandation : 10.0/10 > > **Avantages**: Library-based solution with integrations between Risk and Audit. I enjoy that I can customize reports and processes to meet our organization's needs. > > **Inconvénients**: User setup can be confusing when onboarding new employees into the software. There are so many custom items a user can have access to it can be difficult to identify the correct options. > > Great experience, they have been really helpful and the tech support team are always willing to help and respond quickly. ----- ### "It's not great, but it works." — 2.0/5 > **Timothy** | *20 novembre 2024* | Sécurité et enquêtes | Taux de recommandation : 2.0/10 > > **Avantages**: Shortcut keys (Ctrl+N to start navigation mode, Ctrl+S to start dispatch log etc.) made usage much faster, which matters a lot when busy. (this function has been removed in the current version, which is awful) Templates are super useful to prompt for relevant information and maintain consistency. > > **Inconvénients**: The removal of shortcut keys\! Having to use the mouse constantly drastically slows down usage. Also, having to open the dispatch log via the browser is annoying. Every other program I use can be added to startup so it opens when I boot up the computer. this is the only program I have to open manually. > > The layout for the new Resolver is more intuitive than the old Perspective system, while maintaining enough similarities that learning the new system is manageable. Perspective froze, crashed and malfunctioned frequently. So far Resolver has been more stable. The loss of shortcut keys is a major inconvenience, and I really hope this feature is reintroduced in future updates. I would really like to see Resolver as a standalone program rather than a browser-based program. It would be more convenient to launch and easier to find in the taskbar when I have multiple windows open. It also wouldn't get buried amongst other browser tabs. ----- ### "Resolver - ASsoftware Company Like No Other" — 5.0/5 > **Joan** | *26 juin 2024* | Assurance | Taux de recommandation : 10.0/10 > > **Avantages**: Support is stellar\! No matter what the issue may be, whether its a question, or a configuration request, the turn around time is spot-on. > > **Inconvénients**: There's really nothing I don't like. This is truly an awesome company. > > From the initial deployment, I have had the full attention of teh team, and I made many requests, each one was dealt with on a timely basis and with that support, I was able to design our program to be easy to use, and "idiot proof" - lolol ----- ### "Efficient and Reliable Risk Management Solution" — 5.0/5 > **Nanster** | *21 mars 2025* | Services et technologies de l'information | Taux de recommandation : 7.0/10 > > **Avantages**: Resolver makes incident management and risk assessment incredibly efficient. The interface is user-friendly, and the automation features save so much time. The integration options with other security tools are also a big plus\! > > **Inconvénients**: The initial setup takes some time, and there’s a bit of a learning curve. However, once everything is configured, it works seamlessly. > > Resolver has significantly improved our ability to track, analyze, and respond to security incidents. The reporting features are detailed, and customer support has been very responsive whenever needed. I highly recommend it for organizations looking to strengthen their security and compliance management. ----- Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/147599/resolver?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/147599/resolver) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées