--- description: Elation : qu'en pensent les utilisateurs ? Lisez les avis clients sur Elation, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Elation - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de dossier patient informatisé (DPI)](/directory/20028/electronic-medical-records/software) > [Elation](/software/147889/elationhealth) # Elation Canonical: https://www.capterra.lu/software/147889/elationhealth Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/147889/elationhealth?page=2) > Conçu en 2010, Elation fournit les bonnes informations, au bon moment et au véritable agent du changement dans la prestation des soins : le médecin. > > Conclusion : 83 utilisateurs lui ont donné la note de **3.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Elation ? Ce produit est idéal pour les cabinets de soins de santé primaires indépendants ayant besoin d'une solution cloud de dossier médical partagé pratique et utile. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.8/5** | 83 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 3.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Elation Health - **Pays**: San Francisco, É.-U. - **Entreprise fondée en**: 2010 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000 - **Déploiement et plateformes**: Cloud, SaaS, web, iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accès aux dossiers médicaux - Aide au codage - Aide à la décision - Cabinet de plusieurs praticiens - Confirmations/Reminders - Conforme HIPAA - Conférences vidéo - Emplacements multiples - Facturation - Facturation médicale - Formulaires en ligne - Gestion des calendriers - Gestion des commandes de laboratoire - Gestion des documents - Gestion des dossiers patients - Gestion des rendez-vous - Gestion des réclamations - Graphiques - Interopérabilité clinique - Messagerie sécurisée - Planification des rendez-vous - Portail client - Portail des patients - Portail libre-service - Prescription Renewal - Prescription électronique - Rappels - Rapports et statistiques - Remote Treatment Planning - Résultats de laboratoire - Suivi des patients - Système immunitaire et suivi des allergies - Third-Party Integrations - Traitement des paiements - Télémédecine - À des fins médicales ## Intégrations (18 au total) - AdvancedMD for Mental Health - Candid Health - DeepScribe - FlexScanMD - Fullscript - IntakeQ - PhraseExpander - PracticeSuite - RingRx - Spruce Health - Suki - Tebra - TextExpander - Updox - VaxCare ... et 3 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de dossier patient informatisé (DPI)](https://www.capterra.lu/directory/20028/electronic-medical-records/software) ## Catégories connexes - [Logiciels de dossier patient informatisé (DPI)](https://www.capterra.lu/directory/20028/electronic-medical-records/software) - [Télémédecine](https://www.capterra.lu/directory/30949/telemedicine/software) - [Gestion des patients](https://www.capterra.lu/directory/30780/patient-management/software) - [Logiciels de gestion des dossiers médicaux partagés - premiers soins](https://www.capterra.lu/directory/32665/primary-care-ehr/software) - [Logiciels de planification pour cabinets médicaux](https://www.capterra.lu/directory/30027/medical-scheduling/software) ## Logiciels similaires 1. [Praxis EMR](https://www.capterra.lu/software/29328/praxis-emr) — 5.0/5 (217 reviews) 2. [athenaOne](https://www.capterra.lu/software/98735/athenaone) — 3.8/5 (913 reviews) 3. [eClinicalWorks](https://www.capterra.lu/software/120360/eclinicalworks) — 3.3/5 (396 reviews) 4. [Practice EHR](https://www.capterra.lu/software/159036/practice-ehr) — 4.3/5 (80 reviews) 5. [CharmHealth](https://www.capterra.lu/software/120340/charm-ehr) — 4.2/5 (153 reviews) ## Avis ### "Great software, poor customer service" — 5.0/5 > **Ashley** | *18 décembre 2018* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10 > > **Avantages**: Ease of use, easily accessible Pt info on one screen, few bugs/glitches, user friendly- very good compared to multiple other EHR I’ve used > > **Inconvénients**: Have to pay for billing software in addition to elation fee, ZERO discount for mid level prescribing practitioners, Absolutely no way to co tact them except via email re: issues which is very frustrating and have maybe 1 times out of 10 actually gotten back to me within their designated timeframe to rectify an issue/problem. When signed up 4/2017 salesman told me would be rolling out online booking for established patients over the summer. 12/17 still haven’t heard anything about offering that option > > It’s a great software, initially had issues and were not very responsive but since then has been quite smooth and overall satisfied- and I’m hard to please. Unhappy only with mostly provider service when ongoing issues and cannot speak to live person. And lack of follow through on options such as online booking they had explicitly stated upon signing up. Overall cost justifies the ease of use and time saved for physician. ----- ### "Loving it overall" — 5.0/5 > **Cordelia** | *20 décembre 2024* | Cabinets médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: I left a practice which was using a clumsy and poorly-related EMR that seemed to be stuck in the 1990s. I chose Elation for my new practice, and every day it delights me. What I like most is that it is modern and able to do things one would expect to be able to do based on the technological advances of today. There are so many common sense functions that Elation can do that my previous EMR couldn't do. > > **Inconvénients**: I worry about the customer support, because I have heard that it is seriously lacking in this product. Happily, nothing so far has gone significantly wrong for me to have to get help; every question I have had has been answerable through Elation websites and online forums or Elation Facebook groups. I do also worry about the cost; it is affordable to me now, but I worry that the company will take advantage of me in the future and that the cost will rise exponentially when it would be harder to switch. I've seen social media posts where people complain that the price gets jacked up unexpectedly with time. > > Overall my experience has been great and my worries are based on other people's social media posts about Elation. If I weren't a social media user, none of these concerns would occur to me and I'd be happy each day with my EMR choice. ----- ### "Poor support, terrible customer Service" — 1.0/5 > **Neeraj** | *28 janvier 2026* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10 > > **Avantages**: Ease of use-but that only helps when it works\! It is very sluggish once your practice grows. Sometimes taking 20-30 seconds to load a pt chart > > **Inconvénients**: TERRIBLE customer service, no follow-up, no response to support emails. It appears they are very understaffed based on response timed and I am very concerned they are going out of business. So i would be very cautious about starting with them at this juncture > > POOR support. No follow-up, no response to support emails I sent 17 days ago. I still have not even received an acknowledgement or response. It appears they are very understaffed based on response times ----- ### "Great healthcare software" — 5.0/5 > **Suzanne** | *17 juin 2026* | Hôpitaux et soins de santé | Taux de recommandation : 9.0/10 > > **Avantages**: This software has easy scheduling and communication between providers and patients. I also liked the format of writing up notes for patient encounters as well as the messaging system between provider and patients. > > **Inconvénients**: This software does have a learning curve but this is not unusual and the training sessions we had were adequate. > > The overall experience with Elation has been great. I would not go back to paper after using this\! I can access patient information easily to provide timely care. ----- ### ""Secure and efficient, but building can improve"" — 5.0/5 > **Yatam** | *17 août 2025* | Logiciels | Taux de recommandation : 8.0/10 > > **Avantages**: Elation makes patient management and record-keeping simple and efficient. It is value for money. Security is well-handled giving confidence that sensitive patient data is safe > > **Inconvénients**: The initial learning curve is slightly steep, especially for people new to digital healthcare tools. The billing module feels a bit complex and could be more user-friendly. Some advanced features are harder to access wihtout proper training > > Elation is a reliable platform for handling patient records and clinical tasks. It has strong security ensures accurate documentation and helps maintain compliance ----- Page : 1/5\ Suivant: [Page suivante](https://www.capterra.lu/software/147889/elationhealth?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/147889/elationhealth) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Données structurées