--- description: Elation : qu'en pensent les utilisateurs ? Lisez les avis clients sur Elation, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Elation - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de dossier patient informatisé (DPI)](/directory/20028/electronic-medical-records/software) > [Elation](/software/147889/elationhealth) # Elation Canonical: https://www.capterra.lu/software/147889/elationhealth Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/147889/elationhealth?page=2) > Conçu en 2010, Elation fournit les bonnes informations, au bon moment et au véritable agent du changement dans la prestation des soins : le médecin. > > Conclusion : 79 utilisateurs lui ont donné la note de **3.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Elation ? Ce produit est idéal pour les cabinets de soins de santé primaires indépendants ayant besoin d'une solution cloud de dossier médical partagé pratique et utile. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.9/5** | 79 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 3.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Elation Health - **Pays**: San Francisco, É.-U. - **Fondé**: 2010 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000 - **Déploiement et plateformes**: Cloud, SaaS, web, iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accès aux dossiers médicaux - Aide au codage - Aide à la décision - Cabinet de plusieurs praticiens - Confirmations/Reminders - Conforme HIPAA - Conférences vidéo - Emplacements multiples - Facturation - Facturation médicale - Formulaires en ligne - Gestion des calendriers - Gestion des commandes de laboratoire - Gestion des documents - Gestion des dossiers patients - Gestion des rendez-vous - Gestion des réclamations - Graphiques - Interopérabilité clinique - Messagerie sécurisée - Planification des rendez-vous - Portail client - Portail des patients - Portail libre-service - Prescription Renewal - Prescription électronique - Rappels - Rapports et statistiques - Remote Treatment Planning - Résultats de laboratoire - Suivi des patients - Système immunitaire et suivi des allergies - Third-Party Integrations - Traitement des paiements - Télémédecine - À des fins médicales ## Intégrations (18 au total) - AdvancedMD for Mental Health - Candid Health - DeepScribe - FlexScanMD - Fullscript - IntakeQ - PhraseExpander - PracticeSuite - RingRx - Spruce - Suki - Tebra - TextExpander - Updox - VaxCare ... et 3 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de dossier patient informatisé (DPI)](https://www.capterra.lu/directory/20028/electronic-medical-records/software) ## Catégories connexes - [Logiciels de dossier patient informatisé (DPI)](https://www.capterra.lu/directory/20028/electronic-medical-records/software) - [Télémédecine](https://www.capterra.lu/directory/30949/telemedicine/software) - [Gestion des patients](https://www.capterra.lu/directory/30780/patient-management/software) - [Logiciels de gestion des dossiers médicaux partagés - premiers soins](https://www.capterra.lu/directory/32665/primary-care-ehr/software) - [Logiciels de planification pour cabinets médicaux](https://www.capterra.lu/directory/30027/medical-scheduling/software) ## Logiciels similaires 1. [athenaOne](https://www.capterra.lu/software/98735/athenaone) — 3.8/5 (907 reviews) 2. [CharmHealth](https://www.capterra.lu/software/120340/charm-ehr) — 4.2/5 (151 reviews) 3. [Practice EHR](https://www.capterra.lu/software/159036/practice-ehr) — 4.3/5 (80 reviews) 4. [ChartLogic EHR](https://www.capterra.lu/software/141875/chartlogic) — 3.9/5 (76 reviews) 5. [eClinicalWorks](https://www.capterra.lu/software/120360/eclinicalworks) — 3.3/5 (395 reviews) ## Avis ### "Great software, poor customer service" — 5.0/5 > **Ashley** | *18 décembre 2018* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10 > > **Avantages**: Ease of use, easily accessible Pt info on one screen, few bugs/glitches, user friendly- very good compared to multiple other EHR I’ve used > > **Inconvénients**: Have to pay for billing software in addition to elation fee, ZERO discount for mid level prescribing practitioners, Absolutely no way to co tact them except via email re: issues which is very frustrating and have maybe 1 times out of 10 actually gotten back to me within their designated timeframe to rectify an issue/problem. When signed up 4/2017 salesman told me would be rolling out online booking for established patients over the summer. 12/17 still haven’t heard anything about offering that option > > It’s a great software, initially had issues and were not very responsive but since then has been quite smooth and overall satisfied- and I’m hard to please. Unhappy only with mostly provider service when ongoing issues and cannot speak to live person. And lack of follow through on options such as online booking they had explicitly stated upon signing up. Overall cost justifies the ease of use and time saved for physician. ----- ### "Med Review" — 5.0/5 > **Michelle** | *30 avril 2025* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: Solid performance; great overture method fot the Health Scientist Field of Expertise. > > **Inconvénients**: I couldn't even think of one abstraction to deflect against. Because of it being ao vetaatile within its nature . > > My overall experience with Elation was getting to see it for all of Dignity and worth to make sure everything is completed as projected. ----- ### "frustrating disappointment" — 1.0/5 > **Carrie** | *15 juillet 2025* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10 > > **Avantages**: It felt easy and intuitive and the price felt nice. This was a too good to be true situation. Bait and switch. Look elsewhere. > > **Inconvénients**: clunky, repetitive, inconsistent, customer service is by email only, patients HATE the portal, messaging is all over the place. Onboarding was a nightmare. > > This was the biggest mistake I have made as a business owner. Customer service is non existent and a complete joke ----- ### "Disappointing start" — 2.0/5 > **Joshua** | *15 mars 2025* | Cabinets médicaux | Taux de recommandation : 0.0/10 > > **Avantages**: The workflows seem pretty efficient when I’ve seen it used and written mock notes. > > **Inconvénients**: I’m over two weeks into my new job, and can’t schedule a single patient in until they complete mapping with our scheduling software. With my practice model, no patients = no income, despite a rapidly growing list of patients wishing to sign up. Our office manager has been emailing daily, and gets generic messages saying they’re “working on it”. Getting an estimated wait time has been like pulling teeth. I emailed them directly, asking for a rough estimate of wait time, and to better explain why there are delays. No response after 3 days. Also, the training videos are quick, soundless videos of someone clicking through charts, with no further detail. Also, I’m paying for this, but unable to use it. > > So far, not a good start. I’m only using this because it is the established EMR for my clinic. ----- ### "Elation EMR for our small physician practice was a bad experience" — 1.0/5 > **Audrey** | *10 octobre 2024* | Hôpitaux et soins de santé | Taux de recommandation : 1.0/10 > > **Avantages**: It is a decent basic medical chart with note storage and prescribing. > > **Inconvénients**: The layout is not very user friendly - you often cannot find key information at a glance and cannot flag important patient data points to be visible when you open the chart. > > I agree with the other reviewers that customer service leaves much to be desired. Mine is a very small physician practice and I chose this as my first EMR because I thought it would be a good fit for small practices. This company is not interested in working with small businesses or trying to improve their product or pricing to fit the small practice experience. They actually seem to enjoy flexing their muscles to force you to do what works better for them. It was a very disheartening experience to say the least and I hope others can learn from my experience. There are plenty of good / better products elsewhere. ----- Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/147889/elationhealth?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/147889/elationhealth) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Données structurées