--- description: MasterControl Quality Excellence : qu'en pensent les utilisateurs ? Lisez les avis clients sur MasterControl Quality Excellence, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MasterControl Quality Excellence - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour laboratoires d'analyses médicales](/directory/20043/medical-lab/software) > [MasterControl Quality Excellence](/software/148577/mastercontrol) # MasterControl Quality Excellence Canonical: https://www.capterra.lu/software/148577/mastercontrol Page : 1/23\ Suivant: [Page suivante](https://www.capterra.lu/software/148577/mastercontrol?page=2) > Ce logiciel propose une fonctionnalité d'enregistrement de la production conforme et entièrement informatisée, réduisant ainsi les délais de création, de révision et d'approbation des documents. > > Conclusion : 534 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise MasterControl Quality Excellence ? L'éditeur vise principalement les responsables de la qualité d'entreprises du secteur des sciences de la vie qui gèrent des produits fortement réglementés. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 534 Avis | | Simplicité | 4.1/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: MasterControl - **Pays**: Salt Lake City, É.-U. - **Entreprise fondée en**: 1994 ## Contexte commercial - **À partir de**: 25.000,00 $US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, français, japonais - **Pays disponibles**: Allemagne, Australie, Autriche, Belgique, Canada, Chine, Danemark, Espagne, Finlande, France, Irlande, Islande, Italie, Japon, Jersey, Malaisie, Norvège, Nouvelle-Zélande, Pays-Bas, Philippines et 12 de plus ## Fonctionnalités - Alerts/Escalation - Analyse des causes profondes - Archivage et rétention - Codage et contrôle de documents - Comparaison des versions - Contrôle de qualité - Contrôle du processus d'approbation - Contrôles/Permissions d'accès - Document Check-in/Check-out - Définition des priorités - Gestion de la conformité - Gestion de la maintenance - Gestion de projets - Gestion de versions - Gestion des audits - Gestion des changements - Gestion des commandes - Gestion des commentaires - Gestion des contrôles internes - Gestion des flux de travail - Gestion des incidents - Gestion des plaintes - Gestion des risques - Gestion des réponses - Gestion des tâches - Gestion des équipements - Historique des révisions - Logiciels d'actions préventives et correctives - Modèles personnalisables - Monitoring - Nomenclatures - Notation des risques - Notes et commentaires - Outils de collaboration - Partage des fichiers - Piste d'audit - Planification d'audit - Rapports et analyses - Recherche en texte intégral - Recherche/Filtre - Retour à la version précédente - Risk Analysis - Saisie de documents - Stockage de documents - Suivi de la conformité - Suivi des non-conformités - Suivi des problèmes - Tableau de bord - Visualisation de données - Évaluation des risques ... et 13 fonctionnalités supplémentaires ## Intégrations (3 au total) - Microsoft Excel - Microsoft PowerPoint - Microsoft Word ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels pour laboratoires d'analyses médicales](https://www.capterra.lu/directory/20043/medical-lab/software) ## Catégories connexes - [Logiciels pour laboratoires d'analyses médicales](https://www.capterra.lu/directory/20043/medical-lab/software) - [Logiciels d'audit](https://www.capterra.lu/directory/30664/audit/software) - [Logiciels d'ERM (Enterprise Risk Management)](https://www.capterra.lu/directory/32559/erm/software) - [Gestion de la qualité](https://www.capterra.lu/directory/30099/quality-management/software) - [Logiciels de compliance](https://www.capterra.lu/directory/30110/compliance/software) ## Logiciels similaires 1. [KAWAK](https://www.capterra.lu/software/211071/kawak) — 4.6/5 (331 reviews) 2. [Isolocity](https://www.capterra.lu/software/148633/isolocity) — 4.6/5 (63 reviews) 3. [SafetyCulture](https://www.capterra.lu/software/141080/iauditor) — 4.6/5 (353 reviews) 4. [QT9 QMS](https://www.capterra.lu/software/97557/qt9-quality-management) — 4.8/5 (118 reviews) 5. [Qualio](https://www.capterra.lu/software/134050/quality-management-software) — 4.5/5 (129 reviews) ## Avis ### "Connected and Compliant eQMS" — 4.0/5 > **Sara** | *18 octobre 2023* | Produits pharmaceutiques | Taux de recommandation : 8.0/10 > > **Avantages**: I love that all of MasterControl's modules are connected. Document management, training management, and Quality Event Management all talk to one another and help to streamline our processes. It's also very easy for basic users to learn. > > **Inconvénients**: My biggest complaint has been the lack of flexibility in Quality Event workflows. This is being solved by the new Advanced QEM product, which I'm super excited about. > > I have been a MasterControl admin for over 8 years. From the start, it was apparent that MasterControl is super customer focused and wants their customer to succeed in implementation and beyond. Their support is much better than what I've experienced with other software vendors and they value feedback and suggestions from the customers. ----- ### "Constant support, continuous Improvment, a few kinks to work out" — 4.0/5 > **Natasha** | *8 octobre 2025* | Biotechnologie | Taux de recommandation : 7.0/10 > > **Avantages**: I like the connectivity of the modules and that mastercontrol is constantly improving. The different options and features are consistently offering more value, if you're ready to invest in your company. > > **Inconvénients**: The different modules work slightly different depending on who developed them. Sometimes the most basic of functionality is not considered when making a product and then it can take quite a while to get that fix developed and released. Example, customization of task list, adding a star to favorite your documents from the document list instead of the infocard, not having a prefiltered supplier list, or even favoriting the most recent version of the document and making that a dynamic link not static with the version favorited. > > So far, it's been good. There are some areas that are extremely painful to work through but it's comforting to know that mastercontrol is aware and that there is constantly a plan to continue improving the products. The support that we have received (including summit) to me is invaluable. ----- ### "Overview Qx" — 3.0/5 > **Premlata** | *9 octobre 2025* | Produits pharmaceutiques | Taux de recommandation : 3.0/10 > > **Avantages**: Configurable aspect of the application helps to scale it. It can be used for various different site/ business needs, Linking between the records control design between roles is easy to manage. > > **Inconvénients**: User interface where we have to click and click to get to the main thing we are looking for. Risk module not publishing PDF to be shared with stakeholders, Audit module looks outdated where the similar products in the market have better interface. Reports generation is a tedious task even with Insights. > > I’m overall satisfied and looking forward as partners to continuously improve it for Fit for purpose now and future. ----- ### "A positive experience\!" — 5.0/5 > **Sean** | *13 mars 2026* | Appareils médicaux | Taux de recommandation : 8.0/10 > > **Avantages**: I'm a fan of quality excellence. It's easy to use and makes sense for our organization. Have the regulation in our quality process makes all the difference. We're small and just getting started, having gotten set up in such a short amount of time getting this implemented helped tremendously with taking one more thing off our plate. > > **Inconvénients**: There are some cons but mostly just program things I do not like or wish I could change. Working with things like AQEM a lot, I have certain ideas in mind that would work great for the specific scenario I'm in but aren't always within the realm of capabilities on MC. There are however some new additions I was made aware of coming soon that solve some of these problems\! > > My overall experience has been positive. Despite some of the minor cons I had, I was always able to get my job done and make it work for my company in a way that give me peace of mind that everything will run smoothly. ----- ### "QMS mostly done right" — 4.0/5 > **Shaun** | *7 octobre 2025* | Produits chimiques | Taux de recommandation : 2.0/10 > > **Avantages**: I really like how document revisions trigger training courses. Also the ease of keeping track of collaboration steps. > > **Inconvénients**: That aQMS is not available on the FedRamp server. FBS forms require too much customization by services to make using them a very pricey item. > > After 13 years of working with MasterControl, I like the ability MasterControl rolls everything up together. ----- Page : 1/23\ Suivant: [Page suivante](https://www.capterra.lu/software/148577/mastercontrol?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/148577/mastercontrol) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées