--- description: Antavo : qu'en pensent les utilisateurs ? Lisez les avis clients sur Antavo, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Antavo - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de fidélisation client](/directory/10031/customer-loyalty/software) > [Antavo](/software/149042/antavo-loyalty-software) # Antavo Canonical: https://www.capterra.lu/software/149042/antavo-loyalty-software Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/149042/antavo-loyalty-software?page=2) > Antavo est une plateforme de gestion de la fidélisation pour les détaillants et les marques du commerce électronique de détail, qui permet de créer des programmes de fidélisation ludiques en magasin, en ligne et sur mobile. > > Conclusion : 19 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Antavo ? Les détaillants du commerce électronique de détail et les marques de biens de consommation courante des industries de la mode, des animaux de compagnie, des voyages, du sport, des jouets et de la beauté. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 19 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Antavo - **Pays**: London, R.-U. - **Fondé**: 2012 ## Contexte commercial - **Public cible**: 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Canada, Chine, Inde, Japon, Royaume-Uni, États-Unis ## Fonctionnalités - Automatisation du marketing - Carte de fidélité - Cartes de fidélité - Gestion des abonnements - Gestion des promotions - Gestion des récompenses - Suivi de l'activité des clients ## Intégrations (24 au total) - Bloomreach - Braze - Dotdigital - Emarsys - Epos Now - Fit Analytics - Google Ads - Google Analytics 360 - Maitre'D - Microsoft Power BI - Ometria - Oracle Responsys - Poq - Salesforce Commerce Cloud - Salesforce Marketing Cloud ... et 9 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de fidélisation client](https://www.capterra.lu/directory/10031/customer-loyalty/software) ## Catégories connexes - [Logiciels de fidélisation client](https://www.capterra.lu/directory/10031/customer-loyalty/software) - [Automatisation du marketing](https://www.capterra.lu/directory/6/marketing-automation/software) - [Logiciels d'expérience client](https://www.capterra.lu/directory/30671/customer-experience/software) - [Engagement des clients](https://www.capterra.lu/directory/30906/customer-engagement/software) ## Logiciels similaires 1. [Guusto](https://www.capterra.lu/software/186209/guusto) — 4.9/5 (3441 reviews) 2. [Kangaroo](https://www.capterra.lu/software/149363/kangaroo-rewards) — 4.9/5 (248 reviews) 3. [Tango](https://www.capterra.lu/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (518 reviews) 4. [Smile.io](https://www.capterra.lu/software/169446/smile-io) — 4.9/5 (67 reviews) 5. [ReadySTORE Gift Card and Loyalty](https://www.capterra.lu/software/83219/gift-card) — 4.8/5 (37 reviews) ## Avis ### "Solid Loyalty platform" — 5.0/5 > **Jabed** | *16 avril 2025* | Vente au détail | Taux de recommandation : 9.0/10 > > **Avantages**: Ease of use of platform and how seamlessly it integrates with our current CMS and database. Customer Support team and product team support. > > **Inconvénients**: Occasionally there can be a slight delay in getting responses back to our tickets raised, but usually we get a solution to our issue or concerns. > > Being my first Loyalty programme to manage from end to end I couldn't be more happy with the support available to me. The ease of use and the training available through the Antavo training academy and the CSM team. The integrations and out of the box solutions readily available have been a great bonus. ----- ### "Dynamic Customizable Program Provider" — 5.0/5 > **Melissa** | *18 décembre 2024* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: Length of time to go live and ability to quickly integrate with other vendors. Customer service is great. > > **Inconvénients**: Enhancements could be more focused on B2B segments. > > Antavo has been a great partner and are very easy to work with. ----- ### "Antavo - Piece of Crap\!" — 1.0/5 > **Utilisateur vérifié** | *9 février 2015* > > **Avantages**: 1) Good email options 2) Customization of the contest pages is pretty simple 3) The mechanism and rule settings is nice. > > **Inconvénients**: 1) Antavo dashboard doesn't load on mobile devices, so forget about campaign management on hand-held devices. 2) Lots of bugs: Upoad file doesnt work when users try uploading pictures from their Android devices. Not sure about Windows and Blackberry. But this sucks when you are paying $249 / Month. 3) Pricing page says "phone support" available. But no phone number is available anywhere on the site or emails. 4) According to some reviews I've read online, the phone support is available after the free trial, once you pay $249. What a JOKE\!\! > > Antavo - What should I say? I'am horribly disappointed. I'am on the expert plan trial (2nd day). Have set up a photo contest. My problems with Antavo are as follows: 1) The Antavo dashboard doest load at all on phones. So, you cannot manage your campaign on the move. Better carry your desktop or laptop with you wherever you go. 2) In the "photo contest" app, the "upload file" link does not trigger anything on Android devices. It's a dead link. Nothing happens\! I ran the photo contest for 2 days just to see there were no participants. It works on the microsite though. Also works on laptop and iOS. 3) On the website they mentioned about "email+phone support" for the "Expert" plan. But I do not find any contact number anywhere. 4) So, the phone support is available only when the trial is over and once you pay?? What's the point of free trial at the first place? HORRIBLE\!\! ----- ### "limitless thinking\!" — 5.0/5 > **Rachel** | *21 novembre 2024* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: I like that it is easy to be innovative. it isn't just about what the art of the possible is but how do you make it happen and there is a helping hand along the way to help you get there\! > > **Inconvénients**: the thing I find the most difficult is the lack of technical knowledge I have I call on Antavo Technical team but they are second to none, so we always get there\! > > I have a great experience with Antavo. I have a great relationship with our CSM and I'm so grateful for that, she comes to me with ideas and I do the same. We then take those ideas and move them forward to make them happen\! ----- ### "Finger lickin loyalty" — 4.0/5 > **Jaime** | *20 décembre 2024* | Produits alimentaires | Taux de recommandation : 8.0/10 > > **Avantages**: -The technology that makes sense our innovative loyalty program. -The company's constant evolution improving their features and releasing new ones. -The great human team behind the scenes. -Great customer support. > > **Inconvénients**: -The onboarding process could have been a bit better with some delays and some integrations taking longer than expected. -Not enough engagement after the initial launch of the loyalty program for a few months (it got better in the end). > > KFC UKI chose Antavo to Technology to underpin a best in class loyalty program that would enable us to: -Enable instant rewards. -Change the algorithm that underpins the program without code development. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/149042/antavo-loyalty-software?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/149042/antavo-loyalty-software) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## Données structurées