--- description: InteliWISE Live Chat : qu'en pensent les utilisateurs ? Lisez les avis clients sur InteliWISE Live Chat, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: InteliWISE Live Chat - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Messagerie instantanée](/directory/30797/live-chat/software) > [InteliWISE Live Chat](/software/149893/live-chat) # InteliWISE Live Chat Canonical: https://www.capterra.lu/software/149893/live-chat Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/149893/live-chat?page=2) > Assistant virtuel et chat en direct destinés aux portails d'aide et de libre service. > > Conclusion : 20 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise InteliWISE Live Chat ? InteliWISE est conçu comme un logiciel de chat en direct, de service client et d'agent virtuel qui vise à améliorer la communication avec un client, sans que celui-ci ait à attendre avant de recevoir une réponse. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 20 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Inteliwise ## Contexte commercial - **À partir de**: 29,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: 11–50, 51–200 - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur) - **Langues**: allemand, anglais, polonais - **Pays disponibles**: Allemagne, Pologne, États-Unis ## Fonctionnalités - Accès mobile - Autoresponders - Chat et messagerie - Chat proactif - Messagerie client en temps réel - Rapports et analyses - Relevé et historique des chats - Stratégie de marque personnalisable - Third-Party Integrations ## Ressources d'aide - Service client/e-mail - FAQ/forums ## Category - [Messagerie instantanée](https://www.capterra.lu/directory/30797/live-chat/software) ## Logiciels similaires 1. [WhatsApp](https://www.capterra.lu/software/180345/whatsapp) — 4.7/5 (16331 reviews) 2. [Slack](https://www.capterra.lu/software/135003/slack) — 4.7/5 (24071 reviews) 3. [Text Request](https://www.capterra.lu/software/167015/text-request) — 4.6/5 (1193 reviews) 4. [LiveChat](https://www.capterra.lu/software/62194/livechat) — 4.6/5 (1719 reviews) 5. [LiveAgent](https://www.capterra.lu/software/102188/liveagent) — 4.7/5 (1758 reviews) ## Avis ### "Love Live Chat" — 5.0/5 > **Cynthia** | *3 février 2019* | Services d'information | Taux de recommandation : 10.0/10 > > **Avantages**: We love Live Chat and wish we could use it more\! Because of the licenses and the sheer numbers of our support team and the calls we have, Live Chat is used primarily by upper management teams who offer escalation support for our teams. That's a shame on our part because we have far less issues with Live Chat than we do with the other chat client our agents use. It is stable and gives us almost instant access which is nice because when a call is escalated, we don't want to have the customer "on hold". Having the option for our customers to go live and get someone right away is a plus. > > **Inconvénients**: There's nothing I can really say about Live Chat outside of the cost. I wish it was not limited to upper managements usage which was our decision not Live Chat. But cost wise its more efficient with another chat program for our agents. ----- ### "The best software app ever" — 5.0/5 > **barbara** | *10 août 2018* | Internet | Taux de recommandation : 10.0/10 > > **Avantages**: The way the software is build is user friendly and hot keys are making work very much easy\! The ability to see what the other end types before receiving it is a genius\! > > **Inconvénients**: Easy to use but lags from time to time. Onve updated its brand new as always ----- ### "Time Saving Software" — 3.0/5 > **Anjali** | *23 novembre 2019* | Logiciels | Taux de recommandation : 7.0/10 > > **Avantages**: If you are running out of time and you want to purchase something when you want you need to show only selected item then there is live chat to help you out. It will allow you to chat one of there executive and they will try their best to fulfil your wish. It is an easy process and you can save your time sometimes. > > **Inconvénients**: It is very difficult to choose something from specified list. So Sometimes it is tricky to select something of our choice. > > It was good when i first time used this software then i do not find it more helpfull. ----- ### "Awesome Application" — 4.0/5 > **Syari** | *28 avril 2019* | Logiciels | Taux de recommandation : 9.0/10 > > **Avantages**: It always helps me to connect with my dear and near ones in a simple and easy way. The quality of the video is also excellent. > > **Inconvénients**: Sometimes it got stuck while making video calls ----- ### "Not perfect, but does it's job" — 4.0/5 > **Utilisateur vérifié** | *16 mars 2019* | Logiciels | Taux de recommandation : 9.0/10 > > **Avantages**: Messaging in web version is almost perfect. The ability to see what is customer writing before he sends the message is the most helpful one. > > **Inconvénients**: The mobile app is bad. You ca basically chat with current visitor, but it doesn't allow you to see older chats. It is also quite buggy. > > Overall this is a great product for sales and support teams. It is not perfect, but you can see they're always making changes, and working on improvements. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/149893/live-chat?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/149893/live-chat) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Données structurées