--- description: Sonar : qu'en pensent les utilisateurs ? Lisez les avis clients sur Sonar, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sonar - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de sms marketing](/directory/30842/sms-marketing/software) > [Sonar](/software/149904/sonar) # Sonar Canonical: https://www.capterra.lu/software/149904/sonar Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/149904/sonar?page=2) > Augmentez le retour sur investissement et la satisfaction client avec cette solution de chat mobile. > > Conclusion : 8 utilisateurs lui ont donné la note de **3.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.8/5** | 8 Avis | | Simplicité | 4.0/5 | D'après l'ensemble des avis | | Support client | 3.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Sonar - **Pays**: Seattle, É.-U. - **Fondé**: 2014 ## Contexte commercial - **À partir de**: 70.000,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Coupons mobiles - Envoi de SMS en masse - Gestion des contacts - Logiciels de chatbots - Messagerie bidirectionnelle - Messagerie planifiée - Personnalisation de messages - Qualification de leads - Rapports et analyses - Réponses automatisées ## Ressources d'aide - Support 24/7 (réponse directe) ## Category - [Logiciels de sms marketing](https://www.capterra.lu/directory/30842/sms-marketing/software) ## Catégories connexes - [Logiciels de sms marketing](https://www.capterra.lu/directory/30842/sms-marketing/software) - [Logiciels de chatbots](https://www.capterra.lu/directory/32448/chatbot/software) ## Logiciels similaires 1. [Mailchimp](https://www.capterra.lu/software/110228/mailchimp) — 4.5/5 (17572 reviews) 2. [Constant Contact](https://www.capterra.lu/software/31898/constant-contact) — 4.3/5 (2912 reviews) 3. [Twilio](https://www.capterra.lu/software/180158/twilio-communications-platform) — 4.4/5 (501 reviews) 4. [Omnisend](https://www.capterra.lu/software/153508/omnisend) — 4.7/5 (836 reviews) 5. [ClickSend](https://www.capterra.lu/software/175783/clicksend) — 4.3/5 (93 reviews) ## Avis ### "my review on sonar sms marketing" — 5.0/5 > **Vivek** | *10 avril 2023* | Logiciels | Taux de recommandation : 9.0/10 > > **Avantages**: Cost-effective: Compared to other marketing channels like TV or radio, SMS marketing is relatively affordable, and Sonar's pricing is competitive.High open rate: SMS messages have an average open rate of 98%, making them a highly effective way to communicate with customers.Personalized messages: Sonar allows businesses to customize their messages and personalize them with customers' names or other details, which can improve engagement and response rates. > > **Inconvénients**: Limited message length: SMS messages have a character limit of 160 characters, which can be a challenge for businesses looking to communicate more complex information.Spam concerns: Customers may perceive SMS marketing messages as spam and opt out of receiving them, damaging the relationship between the business and the customer.Limited tracking and analytics: Sonar provides limited tracking and analytics features, which may make it difficult for businesses to measure the effectiveness of their SMS marketing campaigns. ----- ### "Very helpful for SMS marketing & chatbot." — 5.0/5 > **Utilisateur vérifié** | *2 mars 2023* | Pétrole et énergies | Taux de recommandation : 8.0/10 > > **Avantages**: 1. Automation of responses.2. Texting \& messaging to a larger audiences with just one click.3. Personalised message are very useful.4. Messaging can be done in a structured manner.5. Lead, campaign \& contact management are also good features.6. Chatbot feature.7. Customization \& Integration option is really helpful. > > **Inconvénients**: 1. Few things are still manual, which is time consuming.2. Sometimes, it is inefficient when uploading the list.3. Page is not auto updated, it have to be refreshed to get the new messages. > > Overall, I will use it as of now.Suggestion - please work on changing the manual process. ----- ### "Unfavorable Contract Terms" — 2.0/5 > **David** | *22 mars 2023* | Vente au détail | Taux de recommandation : 0.0/10 > > **Avantages**: SMS itself is a very powerful tool. Their system allowed my to adjust who was receiving messages and was relatively easy to change via upload. > > **Inconvénients**: Multiple messages that I pushed out through their system failed. There is no alert for this and the message failures were not due to anything that I did incorrectly. When asking for a credit for these failures, I was offered an amount much lower than I was willing to accept. I lost thousands in sales not realizing messages did not go through. When I attempted to close the account, I was told there would be a $600 early termination fee. I signed up over 2 years prior, but the contract auto-renews without notice or any approval required. Be careful. > > It is ending on an extremely sour note ----- ### "Time saving and effective tool for automated business responses and customer engagement" — 5.0/5 > **Mukeshkumar** | *25 février 2023* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: Sonar's text message features are useful in engaging customers in a personalized manner. It is very effective for business. Sonar allows businesses to send automated messages to their customers, which saves time and increases efficiency. Sonar is user-friendly and easy to navigate, making it easy for businesses to integrate it into their daily operations. > > **Inconvénients**: Sonar is user-friendly and easy to navigate, making it easy for businesses to integrate it into their daily operations. Some customers may not feel comfortable sharing their personal phone numbers with businesses, which can lead to privacy concerns. ----- ### "Flexible tool for SMS Marketing" — 4.0/5 > **Utilisateur vérifié** | *6 mai 2023* | Services financiers | Taux de recommandation : 8.0/10 > > **Avantages**: 1. Personalised message.2. Mass messaging. 3. Scheduling of messages at the correct time.4. Keywords targeting.5. Detailed reporting helps in analysing the result.6. Automated responses.7. Lead generation \& lead management. > > **Inconvénients**: 1. Technical glitches while using it.2. Manual refresh needs to be done for updating the page. > > Overall, it has been helpful for SMS Marketing. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/149904/sonar?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/149904/sonar) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées