Pour qui ?

spas, med spas and massage practices

Notes moyennes

69 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 5 / 5
  • Service client 4.5 / 5
  • Fonctionnalités 4.5 / 5
  • Rapport qualité-prix 4.5 / 5

Informations sur le produit

  • À partir de $99/mois
  • Version gratuite Oui
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
  • Formation Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Frederick
  • http://www.hirefrederick.com/
  • Fondé en 2014

En savoir plus sur Frederick: Spa Marketing

Free Trial. No credit card required. Looking to grow your business? Frederick syncs with your schedule to know when you have last minute openings or slow days, then helps you fill them automatically with smart email and text marketing campaigns. Frederick also helps you win back lost customers and generate awesome online reviews to showcase your business online.

Frederick generates unmatched results for thousands of spas. Let us prove it to you... Try it free with no strings attached!

Frederick: Spa Marketing - Fonctionnalités

Information non fournie
  • Gestion des calendriers
  • Messagerie SMS
  • Messagerie bidirectionnelle
  • Planification des rendez-vous
  • Rappels de paiement
  • Rappels par e-mail
  • Reconnaissance SVI et vocale
  • Rendez-vous récurrents
  • Replanification
  • Réservation en ligne
  • Conforme HIPAA
  • Création de packages
  • Gestion des cartes cadeaux
  • Gestion des clients
  • Gestion des rendez-vous
  • Gestion des stocks
  • Photos avant/après
  • Emplacements multiples
  • Facturation
  • Gestion de cabinet
  • Gestion des cartes cadeaux
  • Gestion des clients
  • Gestion des employés
  • Gestion des rendez-vous
  • Notes SOAP
  • Point de vente (PDV)
  • e-mail marketing
Information non fournie
Information non fournie
  • Carte de fidélité
  • Emplacements multiples
  • Gestion de la paie
  • Gestion des employés
  • Gestion des locations de stands
  • Gestion des stocks
  • Point de vente (PDV)
  • Profils client
  • Rendez-vous récurrents
Information non fournie
  • CRM
  • Devis
  • Facturation
  • Gestion des ordres de travail
  • Gestion des stocks
  • Planification de la maintenance
  • Suivi de l'historique des services
  • Taux de travail
  • VIN Lookup
  • Facturation
  • Gestion des abonnements
  • Gestion des contrats
  • Gestion des cours
  • Gestion des employés
  • Gestion des réservations
  • Gestion des stocks
  • Gestion des événements
  • Gestion du marketing
  • Gestionnaire des entrées
  • Point de vente (PDV)
  • Suivi des présences
  • Carte de fidélité
  • Gestion des abonnements
  • Gestion des clients
  • Gestion des employés
  • Gestion des rendez-vous
  • Gestion des stocks
  • Paie et commissions
  • Point de vente (PDV)
  • Réservation en ligne

Produits suggérés

Avis les plus utiles sur Frederick: Spa Marketing

Best Value For My Business Needs!

Traduire avec Google Translate Publié le 20/07/2016
Lancer F.
Owner/Sole Proprietor
Services aux consommateurs, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: My clients love using Frederick to schedule their appointments with me. It's easy for them to use, and they also like the text reminder feature, especially. They also like to receive reminders to book their appointments again, as not all of my clients can book an appointment at checkout because they're busy and have varying schedules. I also enjoy the feature because there are times when I don't have time to schedule their next appointment because another client is waiting.

Avantages: Ease of use and the options with the smart marketing. I can control what things are sent out and turn them on and off at will.

Inconvénients: Sometimes the text reminders don't work. When someone posts a review, they are unable to change it later if they want to, without assistance from customer service.

Réponse de l'éditeur

envoyé par Frederick le 20/09/2016

Hi Lancer,

Thank you for your review. It's great to hear that both you and your clients are loving the Frederick Platform. We look forward to helping you continue to grow your business.

Re: text messages not working, if you are ever experiencing issues with this, please reach out to support: https://support.hirefrederick.com/hc/en-us

Thank you!
Aly

Winning back lost customers!

Traduire avec Google Translate Publié le 13/07/2016
Jackie W.
Owner
Automobile, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We are in the Automotive business and we have been using Frederick for over a year. Once you get it all set up, it just does it's thing. Someone else said, "set it and forget it" and it is really true. Also, if we want to send out something like a mid-week special at the last minute, it takes me about 5 minutes to get it done. Very easy to use. More importantly, in the last 6 months, we have had 5 customers return to see us from a Frederick "lost customer" email and the average ticket is $964.40! Not only is the customer spending money, but we also have another opportunity to WOW that customer and keep them coming back.

Avantages: You can use the parts of the program that work for you and turn off items that you don't want to use.
The lost customer portion of the program is really working for us.
The reporting section has lots of information.

Inconvénients: Frederick won't allow you to send out an email to everyone at once, like if you had a big announcement that you wanted all your customers to receive at the same time. I do hear that they are working on incorporating this feature into the program.

Réponse de l'éditeur

envoyé par Frederick le 20/09/2016

Hi Jackie,

Wow - thank you for the incredible review! It makes us so happy to hear that Frederick is helping Precision Auto with customer retention and ROI. And yes you are right, regarding sending an email to all clients at one time - this feature will be released very shortly! Stay tuned :)

Thank you,
Aly

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