--- description: eSputnik : qu'en pensent les utilisateurs ? Lisez les avis clients sur eSputnik, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: eSputnik - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [e-mail marketing](/directory/30013/email-marketing/software) > [eSputnik](/software/151483/esputnik) # eSputnik Canonical: https://www.capterra.lu/software/151483/esputnik Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/151483/esputnik?page=2) > eSputnik est un service de marketing automation basé sur le web qui permet de gérer des campagnes de messagerie multicanaux : e-mail, SMS, flux poussés web. > > Conclusion : 11 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise eSputnik ? Entreprises de tous types et de toutes tailles. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 11 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: eSputnik - **Fondé**: 2012 ## Contexte commercial - **À partir de**: 1,99 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - A/B Testing - Actions découlant d'un événement - Analyse des campagnes - Automatisation du marketing - Campagnes de drip marketing - Envoi de SMS en masse - Gestion des abonnés - Gestion des campagnes - Gestion des contacts - Gestion des leads - Gestion des modèles - Marketing multicanal - Messagerie planifiée - Qualification de leads - ROI Tracking - Rapports et analyses - Segmentation - Segmentation de la clientèle - e-mail marketing - Éditeur WYSIWYG ## Intégrations (9 au total) - AWeber - Gmail - Google Analytics 360 - Google Contacts - Meta for Business - Shopify - Slack - Trello - Zapier ## Ressources d'aide - Service client/e-mail - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [e-mail marketing](https://www.capterra.lu/directory/30013/email-marketing/software) ## Catégories connexes - [e-mail marketing](https://www.capterra.lu/directory/30013/email-marketing/software) - [Automatisation du marketing](https://www.capterra.lu/directory/6/marketing-automation/software) - [Logiciels de sms marketing](https://www.capterra.lu/directory/30842/sms-marketing/software) ## Logiciels similaires 1. [Brevo](https://www.capterra.lu/software/132996/brevo) — 4.6/5 (3408 reviews) 2. [Mailchimp](https://www.capterra.lu/software/110228/mailchimp) — 4.5/5 (17572 reviews) 3. [Gmail](https://www.capterra.lu/software/202338/gmail) — 4.8/5 (13327 reviews) 4. [ActiveCampaign](https://www.capterra.lu/software/79367/activecampaign) — 4.6/5 (2561 reviews) 5. [Constant Contact](https://www.capterra.lu/software/31898/constant-contact) — 4.3/5 (2912 reviews) ## Avis ### "Outstanding customer support" — 5.0/5 > **Jacob** | *5 novembre 2019* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: eSputnik customer support is by far the best I've received for a marketing SAAS product. I used to have a lot of questions and always received a reply within a couple minutes. The solution is feature-reached with a good price, much better than most competitors. > > **Inconvénients**: In terms of functionality, it seems to do everything we need it to do. We use a system for more than a year and just once faced a problem, but it was quickly solved in a customer support service. > > Powerful system with advanced features for reasonable price. You can create and store templates, get instant reports on opens and clicks, RFM-analysis. Better than most competitors. ----- ### "Simple Integration and Responsive Support" — 5.0/5 > **Maksym** | *4 juin 2025* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: We worked with eSputnik as an IT team, helping our eCommerce client integrate the platform. It’s a solid customer data platform for businesses looking to build omnichannel communication. The technical team and customer success managers provided clear, timely support throughout the integration. We got step-by-step guidance, and the scripts were easy to implement without affecting page load speed — everything ran smoothly. Overall, the experience was positive. The integration was completed within the deadline, and we’d be comfortable recommending eSputnik to other clients. > > **Inconvénients**: We didn’t encounter any major issues during our work with the platform. Even when something didn’t work right away, the team responded quickly and was proactive in helping us resolve it. Communication was smooth and the support team stayed engaged throughout the process. > > "eSputnik allows to manage multiple communication channels in one place and reach a large audience efficiently. It also makes it easy to run A/B tests, helping optimize performance and gain valuable insights that support sales growth. The platform supports nine communication channels and offers integration with services like Shopify and WooCommerce. We also appreciated the built-in AI features, which add extra value for automation and personalization." ----- ### "Not good as looking" — 3.0/5 > **Aliaksandr** | *27 janvier 2021* | Marketing et publicité | Taux de recommandation : 4.0/10 > > **Avantages**: The price is cheap, but it is the last thing that I like. > > **Inconvénients**: Bad delivery to international recipients (Email errors or bounces), Also not user-friendly support. > > Well, this is a long story. I'll try to describe my experience, using onle facts. I worked with a client, he is got a logistics business with a lot of clients database (over 70K). This clients are opt-in with a online and offline lead Forms and requests. Also they are accepted the Privacy Policy and Cookies. In one Day we are decide to start the Email company in Austria, Germany and UK. We are make a A/B test with images and text only. So I will be unimpressed. A lot of errors, bounces and in the end we was banned. So I make a contact with support, gave them proof and the answer was like 'your accound banned forever'. There are no SPAM reports, we was banned for no reason. Of course, I started using another services, like Mailchimp, SendPulse and Close.io. And right now will be an irony. Emails by these services sends perfectly. So I wouldn't use eSputnik never again. ----- ### "eSputnik Is a Powerful Email Marketing Tool" — 5.0/5 > **Marika** | *18 avril 2024* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: I like the simplicity of the features of eSputnik. eSputnik has been working so well for us when it comes to email marketing. > > **Inconvénients**: I have zero reasons to dislike eSputnik. eSputnik is super amazing. ----- ### "Amazing email service and automation capabilities" — 5.0/5 > **Olga** | *22 mai 2020* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: The whole tool is very convenient and easy to use: you don't have waste time searching for this or that feature in email editor. All frequently used blocks and controls are situated in sight. Omnichannel approach and automated workflows based on real-time events make eSputnik an irreplaceable assistant in accomplishing your marketing tasks. In addition, artificial Intelligence allows to predict customer behaviour and adapt your campaigns directly to the client's needs. Using this feature you can create great content with deep personalization for your audience. > > **Inconvénients**: I did not find any serious cons. Maybe only one: the pricing plans for web push notifications are not entirely clear. > > Thanks to eSputnik we were fully aware of the significance of omnichannel marketing and improved our automated workflows. I am convinced that this software can be helpful not only for small, but for large businesses too. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/151483/esputnik?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/151483/esputnik) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées