---
description: Slaask : qu'en pensent les utilisateurs ? Lisez les avis clients sur Slaask, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Slaask - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion des biens (pour mobile)](/directory/31562/conversational-marketing-platform/software) > [Slaask](/software/151616/slaask)

# Slaask

Canonical: https://www.capterra.lu/software/151616/slaask

> Votre appli de service client pour Slack pour rassembler toute votre communication d'équipe en un seul endroit.
> 
> Conclusion : 2 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Slaask ?

Slaask est pour tous les types d'entreprises avant-gardistes qui croient en la règle Slack : "tous vos outils en un seul endroit".

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **5.0/5** | 2 Avis |
| Simplicité | 4.0/5 | D'après l'ensemble des avis |
| Support client | 5.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Slaask
- **Fondé**: 2015

## Contexte commercial

- **À partir de**: 29,00 $US
- **Type de licence**:  (Version gratuite disponible) (Essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: États-Unis

##  Fonctionnalités

- Ciblage du public
- Communication multicanal
- Distribution de leads
- Qualification de leads

## Intégrations (35 au total)

- Agile CRM
- Asana
- Autotask PSA
- Baremetrics
- Brevo
- Cerb
- Freshdesk
- Front
- GetResponse
- Google Analytics 360
- Groove
- HappyFox Help Desk
- Help Scout
- HubSpot CRM
- JIRA Service Management

... et 20 intégrations supplémentaires

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels de gestion des biens (pour mobile)](https://www.capterra.lu/directory/31562/conversational-marketing-platform/software)

##  Logiciels similaires

1. [TextP2P](https://www.capterra.lu/software/183310/text-p2p) — 5.0/5 (124 reviews)
2. [Rasayel](https://www.capterra.lu/software/1035351/rasayel) — 4.8/5 (66 reviews)
3. [Tidio](https://www.capterra.lu/software/144040/tidio-chat) — 4.7/5 (590 reviews)
4. [Kimoby](https://www.capterra.lu/software/1002618/kimoby) — 5.0/5 (22 reviews)
5. [Freshchat](https://www.capterra.lu/software/158117/freshchat) — 4.1/5 (115 reviews)

## Avis

### "All the features we need for the right price & the best customer service we've ever seen." — 5.0/5

> **Kresten** | *8 juin 2017* | Services et technologies de l'information | Taux de recommandation : 10.0/10
> 
> **Avantages**: Not priced per agent, every employee can join a conversation = great experience for our users.

As Slaask is seamlessly integrated into Slack, we don't have to train employees to using it.

AMAZING customer service + we got a few feature requests implemented in less that 14 days.

Routing chats to the right agents based on topic, schedules etc. just works and is extremely easy to setup.

Integration to our CRM (Hubspot) works really well and was setup in literally 1 min. 

Integration with our SoMe channels so we don't miss a beat when people tweet us or write on Facebook.

Integration to our knowledge base so clients get support article suggestions when asking a question.
> 
> **Inconvénients**: Not being able to search in contact directory so we can reach a client who is experiencing issues. Pushing messages works fine, just need the search function - until that happens we call/email the user.

Users have to ask the agent to send a transcript of a conversation, which can be only done from the administration interface. Would be nice if the user could send themselves from the widget, so we also can capture more emails.
> 
> Proving a stellar customer experience in both sales and support.

-----

### "Great solution for a small company with low CS Request Volumen" — 5.0/5

> **Utilisateur vérifié** | *26 mai 2021* | Services et technologies de l'information | Taux de recommandation : 5.0/10
> 
> **Avantages**: Customer requests go straight to your slack account, so all communication is centralized with in slack. 
Fast turnaround for the customer with easy to find widget in the webpage.
> 
> **Inconvénients**: Reporting and dashboards are not solid.
Hard to track interactions for quality purposes.
Managing it requires a lot of manual efforts.

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/151616/slaask)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/software/151616/slaask> |
| de-AT | <https://www.capterra.at/software/151616/slaask> |
| de-CH | <https://www.capterra.ch/software/151616/slaask> |
| en | <https://www.capterra.com/p/151616/Slaask/> |
| en-AE | <https://www.capterra.ae/software/151616/slaask> |
| en-AU | <https://www.capterra.com.au/software/151616/slaask> |
| en-CA | <https://www.capterra.ca/software/151616/slaask> |
| en-GB | <https://www.capterra.co.uk/software/151616/slaask> |
| en-IE | <https://www.capterra.ie/software/151616/slaask> |
| en-IL | <https://www.capterra.co.il/software/151616/slaask> |
| en-IN | <https://www.capterra.in/software/151616/slaask> |
| en-NZ | <https://www.capterra.co.nz/software/151616/slaask> |
| en-SG | <https://www.capterra.com.sg/software/151616/slaask> |
| en-ZA | <https://www.capterra.co.za/software/151616/slaask> |
| es | <https://www.capterra.es/software/151616/slaask> |
| es-AR | <https://www.capterra.com.ar/software/151616/slaask> |
| es-CL | <https://www.capterra.cl/software/151616/slaask> |
| es-CO | <https://www.capterra.co/software/151616/slaask> |
| es-CR | <https://www.capterra.co.cr/software/151616/slaask> |
| es-DO | <https://www.capterra.do/software/151616/slaask> |
| es-EC | <https://www.capterra.ec/software/151616/slaask> |
| es-MX | <https://www.capterra.mx/software/151616/slaask> |
| es-PA | <https://www.capterra.com.pa/software/151616/slaask> |
| es-PE | <https://www.capterra.pe/software/151616/slaask> |
| fr | <https://www.capterra.fr/software/151616/slaask> |
| fr-BE | <https://fr.capterra.be/software/151616/slaask> |
| fr-CA | <https://fr.capterra.ca/software/151616/slaask> |
| fr-LU | <https://www.capterra.lu/software/151616/slaask> |

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