--- description: RoboVet : qu'en pensent les utilisateurs ? Lisez les avis clients sur RoboVet, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RoboVet - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Vétérinaire](/directory/30617/veterinary/software) > [RoboVet](/software/152986/robovet) # RoboVet Canonical: https://www.capterra.lu/software/152986/robovet Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/152986/robovet?page=2) > RoboVet offre une solution puissante et innovante pour répondre aux besoins de votre cabinet au quotidien. > > Conclusion : 45 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise RoboVet ? Cabinets vétérinaires au Royaume-Uni et en Irlande qui s'efforcent de diriger des cabinets efficaces, de favoriser la conformité et de fournir des soins exceptionnels aux patients. Type : animaux de compagnie, petits/grands animaux, équidés. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.0/5** | 45 Avis | | Simplicité | 3.8/5 | D'après l'ensemble des avis | | Support client | 3.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Covetrus Software Services - **Pays**: Portland, É.-U. - **Fondé**: 1988 ## Contexte commercial - **À partir de**: 633,00 £GB - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Windows (ordinateur), Windows (sur site), Linux (sur site) - **Langues**: anglais - **Pays disponibles**: Royaume-Uni ## Fonctionnalités - Accueil des patients - Comptabilité - Confirmations/Reminders - Dossier médical informatisé et partagé - Gestion de la communication - Gestion des dossiers patients - Gestion des stocks - Graphiques - Planification de traitement - Planification des rendez-vous - Stockage de documents - Traitement des paiements ## Intégrations (9 au total) - Clover - LabLINK - Loqate - PetsApp - Rapport - Slice - VetCheck - Vetstoria - iRecall ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Vétérinaire](https://www.capterra.lu/directory/30617/veterinary/software) ## Logiciels similaires 1. [DaySmart Vet](https://www.capterra.lu/software/133166/DaySmart-Vet) — 4.6/5 (279 reviews) 2. [Instinct Science](https://www.capterra.lu/software/1017062/instinct-emr) — 4.9/5 (234 reviews) 3. [Covetrus Pulse](https://www.capterra.lu/software/130107/covetrus-pulse) — 4.0/5 (542 reviews) 4. [Shepherd](https://www.capterra.lu/software/172485/shepherd-app) — 4.7/5 (87 reviews) 5. [ezyVet](https://www.capterra.lu/software/99977/ezyvet-cloud-vet-software) — 4.6/5 (276 reviews) ## Avis ### "Good Basic Software" — 3.0/5 > **Utilisateur vérifié** | *23 juillet 2019* | Vétérinaire | Taux de recommandation : 7.0/10 > > **Avantages**: The whole idea around this RoboVet is amazing. This software is quite easy to train, learn and use. It doesn't take very long to teach new users how to navigate it. I love that it has appointment options, this makes scheduling much easier. Customer support is fantastic, anytime I have run into an issue they have been quick to solve it. > > **Inconvénients**: I have not really had any issues with the software as of yet. So far everything has been great. > > I have had an amazing experience with RoboVet at this point. It does everything that my small clinic needs. I couldn't ask for any better. ----- ### "Robovet Review" — 5.0/5 > **Emma** | *20 juin 2024* | Vétérinaire | Taux de recommandation : 8.0/10 > > **Avantages**: Ease of use, simple reporting, library import very quick, > > **Inconvénients**: Restriction on the diary - for example a locum vet cannot be added for a 2 week period, they have to be put onto the diary indefinitely. > > Great support from \[sensitive content hidden\] at the outset (even working beyond his working hours to help with the initial set up) \[sensitive content hidden\] for his continued support and check-in's. ----- ### "I would not recommend" — 2.0/5 > **Annalisa** | *10 février 2021* | Vétérinaire | Taux de recommandation : 0.0/10 > > **Avantages**: The PMS itself is easy to use, or at least, after 15 years we find it easy. There are very few new features. The updates that really count are very rare. They only really do updates to fix bugs and minor problems. There is never anything excitingly new. They did say the system is build on an old platform and can't be updated any further and it shows. It is intuitive but I find other companies PMS are more flexible. There isn't a kennel system. The account part is very rigid and difficult. Finding missing payments or wrong entry take ages and experience. It does integrate with Idexx and NVS well, not so much with Dragonfly. It does not integrate with any accountancy systems, card machines or telephone systems. > > **Inconvénients**: I have used Robovet for 15 years. I have seen it growing from the original \[SENSITIVE CONTENT HIDDEN\] to the two following corporates. The major difference has been the customer service decline. They do answer to the phone immediately or near enough but the quality of the answer is sometimes questionable. An example is taking 3 days to install a new computer in reception because nobody could it and paperwork to sign. They charge for absolutely anything and everything. Nothing is included in the monthly maintenance contract. Account for that in the future. No other company does that. I have shopped around now 5 other companies and they have come up the most expensive and the one offering the least amount of features. The system lags behind in many ways, unless you wish to dish out thousand of pounds extra per month. The system has improved over the years but not as much as it should have. Some features are so difficult none of my staff can use them, such as the repeat prescriptions. Absolutely impossible to use it and even customer service often can't explain it to you. Reporting system is vast that once again becomes confusing and again customer service can't help you. You can't use Rapport yourself, you have to ask them every time. Over the pandemic only 1 person in the whole of UK was assigned to it and every posting was taking 7 to 10 days to go live. Appalling. The \[SENSITIVE CONTENT HIDDEN\] wasn't interested in the complaint either. > > I am moving away from them. Too expensive for the quality. I wish to have a more flexible and modern system that integrates better and with a wider variety of systems and offers a more competitive price. It is fairly easy to use but it is overall an old system. It is very obvious Covetrus is trying to get as much money out of it before letting it go. ----- ### "Ease of use" — 4.0/5 > **Rachel** | *3 décembre 2019* | Vétérinaire | Taux de recommandation : 9.0/10 > > **Avantages**: The easy to use diary system and with Rapport the online booking facility. Its also great and easy to set up our practice pet health plans within schemes. Its easy to navigate through making it easy to use for the day to day use for booking and charging clients and the ability to release the client so that can pay allowing more time to write up clinical notes. That clients remain in the work with area until cleared which makes it easy to refer back to clients that you have already accessed and may need to go back to. > > **Inconvénients**: The accounts page is probably the hardest page to deal with, allocating and de- allocating payments, removing credit notes which has caused some issues if they are not removed correctly. Understanding part payments, removing payments. It lost some of the good features that Premvet had. There isn't a report that gives you the ATV and the reports in the business barometer you can't print out or even copy and paste. > > Overall we find it very easy to use and it was easy to set up with assistance and adding to it, new services or drugs from the built in libraries is really easy. There are still features on it that we don't yet use as the system continually develops. Rapport as an additional add on it great for all reminders and to run campaigns. ----- ### "Robovet Review" — 4.0/5 > **Julie** | *15 février 2022* | Cabinets médicaux | Taux de recommandation : 8.0/10 > > **Avantages**: It's designed with a veterinary practice in mind and doesn't seem to be a tweaked version from another industry. The features are relevant to what we do. Any one who is familiar with Microsoft Word will find the software easy to use as it has similar layout and functionality. > > **Inconvénients**: There are many features which I'm sure exist but that I have not found to use. A search function within the help section would be very useful. > > The software is easy to use and the support team are always on hand to help solve any problems which may arise. ----- Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/152986/robovet?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/152986/robovet) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées