RealtimeCRM

RealtimeCRM

par Cambridge Software

Qui utilise RealtimeCRM ?

RealtimeCRM est destiné aux petites entreprises pour qui les tableurs ne sont plus suffisants.

Description de RealtimeCRM

RealtimeCRM est un CRM intuitif avec une courbe d'apprentissage peu profonde, conçue pour permettre aux petites entreprises d'organiser leurs données efficacement et de suivre leurs interactions avec les clients.

Informations sur RealtimeCRM

Cambridge Software

http://www.cambridgesoftware.co.uk/

Fondé en 2013

Prix de RealtimeCRM

RealtimeCRM n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de RealtimeCRM est disponible à partir de 30,00 $US/mois.

À partir de

30,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

RealtimeCRM - Fonctionnalités

Logiciels de CRM
Accès mobile
Devis et offres
Gestion des tâches
Gestion du territoire
Génération de leads
Intégration des médias sociaux
Intégration du chat interne
Intégration du marketing automation
Lead scoring
Segmentation
Stockage de documents
Système de calendrier et de rappel
e-mail marketing

Avis sur RealtimeCRM

Afficher 5 avis sur 12

Note globale
4,9/5
Facilité d'utilisation
4,9/5
Service client
4,8/5
Fonctionnalités
4,4/5
Rapport qualité-prix
4,8/5
Luke R.
Managing Director
Construction
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 22/02/2018

"Excellent product, very easy to use."

Avantages: The fact that it is linked up to Companies House means that creating new companies can be done in seconds.

Inconvénients: I initially had a few issues with creating lists but the team are very responsive and were able to make the necessary changes almost as soon as I had raised the query.

  • Provenance de l'utilisateur 
  • Publié le 22/02/2018
David A.
Director
Produits pharmaceutiques, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 14/02/2018

"A valuable team resource, that is simple, reliable, flexible, easy to use and well supported."

Commentaires: Accuracy of info.
Minimizing admin time
Organisation of business development

Avantages: Realtime CRM is simple and intuitive, and has all the functionality one would expect from a CRM system. It operates like it has been designed with the user in mind, with a clear focus on the business objectives, and therefore is not time intensive. It is well linked up - to avoid duplication (so that entries are automatically updated). But most of all I think it is the service and support that marks it out against the bigger systems available. The team are available and accessible, they are flexible and able to understand any issues and have a great customer focused attitude. It is the personal focus, and pragmatic approach that mark out Realtime as an excellent platform.

Inconvénients: The areas where I could see improvement is in how to build historic analysis, although this is dependent on us being able to define the categories. Currently when trying to analyse history it works well to export to excel and manipulate from there.

  • Provenance de l'utilisateur 
  • Publié le 14/02/2018
Maurice S.
Director
Production audiovisuelle, 2-10 employés
Temps d'utilisation du produit: Essai gratuit
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 28/02/2019

"Does what it says on the Tin"

Commentaires: What i expected from a good small team

Avantages: Ease of access to logon Voip dialing out

Inconvénients: Basic interface but does the job very well

  • Provenance de l'utilisateur 
  • Publié le 28/02/2019
Amy F.
Marketing Manager
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 05/03/2018

"Brilliant, easy to use software supported by a helpful, flexible team"

Avantages: Realtime is intuitive and uncomplicated in terms of user experience, which is key for our team - they actually can and want to use it to make their jobs easier. It is easy to configure to the needs of your own business and crucially if there is something you need to do but can't, the team will work with you to find the best way to get the information you need, whether this is how you use the existing system or any tweaks to the platform.

Inconvénients: Reporting can be tricky to get the information we would like in terms of opportunities and converted business but this is something we are working with the Realtime team on.

  • Provenance de l'utilisateur 
  • Publié le 05/03/2018
Jamie C.
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 23/01/2018

"Realtime has been a joy to use, very simple and friendly."

Avantages: The simple interface is much less scary than some other CRM systems I've used before. I particularly like the graphical views like the sales pipeline - it makes is really easy to see which deals are most important.

Inconvénients: Some of our users were confused with the idea of tagging records rather than putting them in "categories". For some people it took a bit of getting used to, but now they have they do really like the flexibility. It can be a small hurdle at first though.

  • Provenance de l'utilisateur 
  • Publié le 23/01/2018