Pour qui ?

Wireless Expense Management firms and companies looking to reduce overhead costs through software automation while servicing larger clients with more complex mobility programs.

Notes moyennes

33 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 4.5 / 5
  • Service client 5 / 5
  • Fonctionnalités 4.5 / 5
  • Rapport qualité-prix 5 / 5

Informations sur le produit

  • Version gratuite Oui
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Visage Mobile
  • https://visagemobile.com
  • Fondé en 2001

En savoir plus sur MobilityCentral

You're focused on reducing wireless costs for your company, or your customers. Use Visage's state-of-the-art software, MobilityCentral, to affordably manage any wireless program. Need to have someone do the work for you? Visage does that too! Our optimization, procurement, fulfillment, help desk, and recycling services deliver the results you're looking for at a low cost. What sets us apart is our software, the decades of wireless expertise which backs it up, and the services we deliver.

MobilityCentral - Fonctionnalités

  • Allocation des coûts internes
  • Compatibilité des lignes fixes
  • Compatibilité des lignes mobiles
  • Facturation des données
  • Facturation des services vocaux
  • Négociation de contrats
  • Rapports d'utilisation
  • Suivi des appels
  • Suivi des rétrofacturations
  • CRM
  • Facturation en fonction de l'utilisation
  • Facturation fractionnée
  • Gestion des achats
  • Gestion des remises
  • Options de déplacement, d'ajout et de modification
  • Plans tarifaires personnalisés
  • Prise en charge des bornes WiFi
  • Rapports d'utilisation

Avis les plus utiles sur MobilityCentral

Mobility Central is easy to use and additional support is always available.

Publié le 21/08/2017
Matt S.
Mobile Technical Support
Services et technologies de l'information, 5 001-10 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Benefits to the software is that you can see everything that is on the bill with the carrier without having to call the carrier. If I need to see upgrade dates, bills, phone type, phone usage, etc......I can see that all on Mobility Central and never even need to contact that carrier and wait for that information to be given to me. Everything we need is in one spot and helps move my day along so I can focus on other projects.

Avantages: I like that we are able to tailor reports based upon different projects we may have going on. You can run reports based upon most every field that we use such as cost center and LanID. I manage a large number of users and I get many questions on a daily basis from our users about billing and inventory. Mobility Central is very easy to see all things that our users ask about such as inventory and billing. Bill reconciliation process if easy to use and can be expedited quickly.

Inconvénients: It would be a great benefit to be able to see more than one user at a time. Sometimes I need to compare user bills or user information between two or more employees. Current solution to that is to open more than one instance of Mobility Central. Reconciliation process is fairly easy, however I would like to be able to more easily undo any mistakes that I have made. A simple "undo" button for the last action completed would be helpful.

Réponse de l'éditeur

envoyé par Visage Mobile le 21/09/2017

Thank you for your review, Matt!

Great product

Publié le 28/10/2016
Allison M.
Partner Consulting
Services sans fil, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
3 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Of course I am biased... :) Once users figure out what they can do with MobilityCentral they are very impressed!

Avantages: summaries, drilldowns, accuracy

Inconvénients: -hard to get users to actually use it
-the teams/manager login functionality is a little buggy . I've had some odd renaming of teams forcing me to lose access privilege settings. Also I have had to set up a bunch of dummy wireless users in order for managers to see their own wireless data included in their team views. As a result the tabs for all of their own data are blank.
-Custom views for manager log-ons are buggy. Views for multiple months are often either blank, take forever to load or never load at all

Réponse de l'éditeur

envoyé par Visage Mobile le 08/11/2016

Thank you for your review!

Why I chose Mobility Central to support my client's reporting needs

Publié le 24/10/2016
Doug M.
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Commentaires: Overview
' I am currently providing monthly mobile reporting for a client on a fee for service basis. Reporting includes summary by user:
- user cost includes: total cost, LD cost, text cost, voice roaming cost, data roaming cost
- user usage includes: total mins, domestic data, roaming minutes, roaming data, # text msg
Reporting also includes charts and analysis of usage:
- Top 20 users, billing issues, exception reporting, etc'
' Various Vendors
- Canada: Telus & Bell
- USA: AT&T & Tmobile
The Challenge
' The challenge is to extract data from multiple carrier data sources to create one report
Solution
' I was previously using another product to extract and format the data. Initially this was working fine but processing issues started to crop up in mid 2015 and I didn't consider it a cost effective solution.
' I explored Visage as an alternative in July'15, did some parallel testing in August & September and then went live in October. A very smooth transition
Visage
' Excellent support from Channel Operations Manager Jamie Gran from the early testing stages to current day production
' Visage provides Multiple Environments
- a 'Sandbox' has been set up for Abilita for anyone interested in testing it out
- a Production environment is set-up for you once you go live
- a 'Demo' environment has been set up for Abilita to use as a marketing tool to your prospects or current clients
' I like the flexibility of the product offerings Visage provides:
- Pulse : free 'teaser' offering for your clients
- Mobility Central Reporting: provides access to all their standard reports plus my custom report
- Full Mobility Central Access: feature rich option (ie: you can provide your client with access to Mobility Central to view reports and charts if that's required
- Add on Modules (I haven't used these)
. Pool Recommendations Feature
. Comparative Analytics Feature
' Pricing is very competitive and fits my business model well
' Ease of Use:
- they extract the data each month based on the billing cycle date
- I have access to a host of standard reports via the Visage portal as well as the Custom Report they set up for my client
' Carriers:
- I understand visage can support data from most US carriers. Rogers from Canada is currently supported and they are in the process of mapping the data for Bell Canada

Réponse de l'éditeur

envoyé par Visage Mobile le 24/10/2016

Thank you for the review!

Mobility Central has been a great help identifying areas to save money

Publié le 01/08/2019
Alyx D.
Sr IT Asset Mgmt Spc
Édition, 501-1 000 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I like using MobilityCentral and would like to find time to really concentrate on some of the features that would be helpful to me and use it to its full potential. My contact has been amazing and responds to my questions quickly as well as regularly checking in to see if I need anything. He also informs me about new features that could be helpful.

Avantages: I like that I can run a report letting me know how long a device has not been used so I can disconnect it.

Inconvénients: It's a little hard to remember where to go for everything. I find myself looking around and choosing wrong areas for things I need to do at times. There are a lot of categories to look through. The recommendations for carrier changes don't match with the plans when I review the accounts with my reps. We have some grandfathered plans that we will stay on but when I see the recommendations I check with the reps to make sure. I don't know if things have changed with the connecting to our Active directory but in the beginning it was a complicated method which I had to rely on others to do for me.

Réponse de l'éditeur

envoyé par Visage Mobile le 02/08/2019

Thank you for your review! We'll be sure to get your feedback to our product management team for consideration!

This product keeps mobile device inventory and spend under control and manageable.

Publié le 07/03/2018
Rick C.
Director IT Security & Support
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: With thousands of mobile devices across multiple vendors, a couple quick sorts and it is EASY to identify immediate pay back with zero data users, zero usage, overage users, plan assignment errors, obsolete inventory, etc., etc. This software pays for itself year after year. We have been using this for 8+ years now.

Avantages: This product uncovers everything about bulling spend, plan options, data options with tons of reports and filtering options.

Inconvénients: The interface is pretty dense with numbers and charts and it can be intimidating to figure out where the information you want is located.

Réponse de l'éditeur

envoyé par Visage Mobile le 15/03/2018

Thank you so much for your review!

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