--- description: CaseWorthy : qu'en pensent les utilisateurs ? Lisez les avis clients sur CaseWorthy, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CaseWorthy - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour services à la personne](/directory/30660/human-services/software) > [CaseWorthy](/software/154789/caseworthy) # CaseWorthy Canonical: https://www.capterra.lu/software/154789/caseworthy Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/154789/caseworthy?page=2) > Solution de gestion de cas visant à aider les agences et services sociaux à gérer les clients, suivre les services et évaluer l'impact sur la communauté. > > Conclusion : 44 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise CaseWorthy ? Agences gouvernementales de services sociaux et de santé/SIGS (Système d'information en gestion de santé) et foyers-logements/Programmes d'actions communautaires/Troubles du développement/Urgences/Aide aux charges/Plan d'action de la main d'œuvre/Réinsertion professionnelle/Services d'aide sociale à l'enfance et aux familles. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 44 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: CaseWorthy - **Pays**: Salt Lake City, É.-U. - **Fondé**: 2008 ## Contexte commercial - **À partir de**: 0,01 $US - **Type de licence**: (Essai gratuit) - **Public cible**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, République dominicaine, États-Unis ## Fonctionnalités - Base de données de membres - Facturation - Gestion de la communication - Gestion des abonnements - Gestion des cas - Gestion des clients - Gestion des contacts - Gestion des documents - Gestion des donateurs - Gestion des formulaires - Gestion des programmes - Gestion des rendez-vous - Gestion des références - Gestion des subventions - Gestion des événements - Goal Setting/Tracking - Logiciels d'expérience client - Notes de cas - Planification - Rapports et analyses - Rapports et statistiques - Suivi du temps - Tableau de bord d'activités ## Intégrations (8 au total) - Docusign - Flexmonster Pivot Table - Microsoft Power BI - MySQL - ServTracker - TinyMCE - Twilio - WordPress ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique ## Category - [Logiciels pour services à la personne](https://www.capterra.lu/directory/30660/human-services/software) ## Catégories connexes - [Logiciels pour services à la personne](https://www.capterra.lu/directory/30660/human-services/software) - [Logiciels pour ONG (organisation non gouvernementale)](https://www.capterra.lu/directory/30805/nonprofit/software) - [Logiciels d'action sociale](https://www.capterra.lu/directory/31462/social-work-case-management/software) - [Logiciels de CRM pour ONG](https://www.capterra.lu/directory/31515/nonprofit-crm/software) - [Logiciels médicaux](https://www.capterra.lu/directory/30590/patient-case-management/software) ## Logiciels similaires 1. [DonorPerfect](https://www.capterra.lu/software/2698/donorperfect-fundraising-software) — 4.5/5 (1385 reviews) 2. [Givebutter](https://www.capterra.lu/software/172048/givebutter) — 4.8/5 (871 reviews) 3. [Neon CRM](https://www.capterra.lu/software/102088/neoncrm) — 4.3/5 (613 reviews) 4. [Bloomerang](https://www.capterra.lu/software/131207/bloomerang) — 4.7/5 (1287 reviews) 5. [Bonterra Network for Good](https://www.capterra.lu/software/111128/bonterra-guided-fundraising) — 4.6/5 (936 reviews) ## Avis ### "If you want to have evidence driven service, then CaseWorthy is the Best." — 5.0/5 > **Peter** | *24 janvier 2017* | Enseignement supérieur | Taux de recommandation : 10.0/10 > > **Avantages**: Flexibility, staff support, built in features and reports (thousands of them), vendor maintains many common required reports for funder requirements. Security, role assignment, ability to add multiple organizations, etc. the list goes on. > > **Inconvénients**: They would benefit from investing in documentation and written training materials. Training is via online meeting, and in person meetings. Documentation would be nice, so you could refer back to it. Likely the product is expanding and improving so fast, that it is difficult to keep up with written training materials. > > I used this very site (Capterra) to vet 42 or so products. After several months and elimination rounds, CaseWorthy emerged as the clear leader. I have designed and used primary data collection systems for 26 years, helped many non-profits "work-around" the limitations in their off-the shelf software products. Hence my main objective was to find a product that could be customized without going back to the vendor to pay and pay. You will not need to create work-arounds with CaseWorthy. CaseWorthy is a different level of architecture, the design is uniquely flexible and expandable. You can add almost anything you can imagine, most likely without having to go back to the vendor or pay anything additional. Flexibility is great, but what is even better is a system that has been the beneficiary of all that have come before (CaseWorthy incorporates lessons learned from every aspect of every customer for the benefit of all). Off the shelf this system is probably 80% ready for exactly what you need, which can get you up and running quickly. The best decisions are based on data, CaseWorthy was designed to connect your services to the outcomes, so you can tell which work and which do not, allowing you to focus likely limited resources where they will be most effective. If you have a complex organization, setup may take several months to be complete. Having knowledge of SQL reporting and relational database design will be very helpful. If you are big enough, you will eventually need desktop support on staff, and likely a reporting specialist to analyze and report so you can take full advantage of all that evidence. I highly recommend CaseWorthy. ----- ### "Fighting Poverty in Idaho" — 4.0/5 > **Tawnya** | *4 décembre 2019* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: Some CSBG Managers shrunk time spend on the CSBG Annual Report from two weeks to two days. We processed over 35,000 LIHEAP payments in four months. Working with CaseWorthy, we built an interface from the database, to the Idaho Department of Health and Welfare to process LIHEAP checks. This reduced double-entry and improved efficiencies for users and community members receiving the benefits. > > **Inconvénients**: It is very customize-able, which we all know can be a blessing and a curse. Customizations created at implementation or before current staff started are challenging to find, understand, and learn. Customizations are challenging to track and manage during upgrades, because customized forms, fields, workflows, etc, are essentially not upgraded and may break after an upgrade, requiring a 'fresh' customization from the upgraded baseline form, field, or workflow. > > We have loved building our knowledge in customizing the database, and using CaseBot to harvest data the way we want. In three years, we've had at least five Customer Account Managers, all with different levels of influence and skill to resolve issues and teach their product. The account manager experience definitely impacts the overall experience. Currently \[SENSITIVE CONTENT HIDDEN\] is our account manager and we have been very satisfied with not only the efficiency of issue-resolution, but the details he shares about the resolution that will help us in the future. ----- ### "Review of Caseworthy from HMIS Project Manager" — 3.0/5 > **Sherry** | *27 août 2019* | Gestion d'organisme à but non lucratif | Taux de recommandation : 7.0/10 > > **Avantages**: What I like the most is that it is a web based system. > > **Inconvénients**: The software has so much flexibility to be setup for many things, but this causes trouble for our user base as they get confused by all the options they don't use. Would like to see more documentation, videos etc on the portal for how to use it. > > Our current account manager is knowledgeable, supportive and prompt with followup. ----- ### "Caseworthy Review" — 4.0/5 > **Ryan** | *12 août 2020* | Logiciels | Taux de recommandation : 8.0/10 > > **Avantages**: It's overall pretty easy to use and teach. also very customizable. > > **Inconvénients**: The part I like least is making things happen through using javascript, specifically dates. I recently had to write a function that would stop people from editing notes if the note was over 30 days old. This is incredibly easy to do in javascript but caseworthy does not appear to be able to recognize javascript on dates, so I had to figure out how to turn the three separate parts of the date (year month and day) into integers and then turn them into strings so that they could be concatenated and then turn the combined string back into an integer so that math could be done on it. This all could have been significantly faster and easier if caseworthy could simply let you do addition and subtraction on dates, or if it already can then that should be communicated in some way. ----- ### "Great Value and Highly Customizable" — 5.0/5 > **Rose** | *21 novembre 2019* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: We purchased this software after a fairly extensive search and chose it based on the ability to customize it and also on price. We have complex client documentation requirements and have been able to configure the system to do pretty much everything we need it to do and more. We can make many of our own changes to tables and forms, which helps us keep the system updated without having to pay for additional customization. Additionally, CaseWorthy offers regular system updates that include new features. Customer service is generally very good, and we get quick responses when there are issues. > > **Inconvénients**: The learning curve can be steep for people without a technical background; however, once we learned the system we appreciated the ability to make our own changes rather than have to rely on tech support. > > CaseWorthy takes its customer service relationships very seriously. They assign an account manager to work with you so that you have a single touch point to go to with any issues or questions. They also provide a portal where you can log issues and download training materials. They survey customers frequently and listen to and act on the feedback. ----- Page : 1/3\ Suivant: [Page suivante](https://www.capterra.lu/software/154789/caseworthy?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/154789/caseworthy) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées