---
description: FeedbackExpress : qu'en pensent les utilisateurs ? Lisez les avis clients sur FeedbackExpress, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: FeedbackExpress - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels d'expérience client](/directory/30671/customer-experience/software) > [FeedbackExpress](/software/154856/feedbackexpress)

# FeedbackExpress

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> Améliorez votre note de vendeur Amazon grâce à des demandes de retours d'opinion/de produits automatisées et efficaces, etc.
> 
> Conclusion : 16 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise FeedbackExpress ?

Solution de rétroaction basée sur le cloud qui aide les grands vendeurs d'Amazon à automatiser les évaluations de produits et la gestion des commentaires des vendeurs grâce à des notifications, des modèles d'e-mail et plus encore.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 16 Avis |
| Simplicité | 4.4/5 | D'après l'ensemble des avis |
| Support client | 3.9/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: FeedbackExpress
- **Pays**: Derry, R.-U.
- **Fondé**: 2002

## Contexte commercial

- **À partir de**: 55,00 $US
- **Type de licence**:  (Essai gratuit)
- **Public cible**: 2–10, 51–200
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: Royaume-Uni

##  Fonctionnalités

- Gestion des commentaires
- Gestion des commentaires négatifs

## Ressources d'aide

- Chat

## Category

- [Logiciels d'expérience client](https://www.capterra.lu/directory/30671/customer-experience/software)

##  Logiciels similaires

1. [Zoho CRM](https://www.capterra.lu/software/155928/zoho-crm) — 4.3/5 (6969 reviews)
2. [SurveyMonkey](https://www.capterra.lu/software/32728/surveymonkey) — 4.6/5 (10432 reviews)
3. [Trustpilot](https://www.capterra.lu/software/169618/trustpilot) — 4.5/5 (1202 reviews)
4. [Broadly](https://www.capterra.lu/software/161326/broadly-reviews) — 4.8/5 (336 reviews)
5. [Jotform](https://www.capterra.lu/software/158456/jotform-4-0) — 4.7/5 (2845 reviews)

## Avis

### "Good service and support but a bit pricey" — 5.0/5

> **Evgeni** | *20 février 2019* | Biens de consommation | Taux de recommandation : 8.0/10
> 
> **Avantages**: Ability of filter marketplaces, ASINs and types of reviews.
> 
> **Inconvénients**: Pricing. It would make sense to prorate pricing not by ranges but by actual messages used.

-----

### "Amazon reviews made easy" — 4.0/5

> **Utilisateur vérifié** | *19 janvier 2019* | Marketing et publicité | Taux de recommandation : 8.0/10
> 
> **Avantages**: I have used FeedbackExpress, FeedbackFive, and a couple other Amazon review management tools so this isn’t the first tool that I used. FeedbackExpress has some notable features that other tools don’t have and this is what makes it an Amazon merchant’s first love.

1. Supports several Amazon marketplaces, I guess all of them.
2. You can use it to generate more reviews by sending emails to customers.
3. Comes with 30-days free trial.
> 
> **Inconvénients**: Needs more features. As of now, its primary focus is on making buyers leave a review. What if the review is negative? It should add more features and analytics that will let users manage feedback.
> 
> If you sell on Amazon, you should get FeedbackExpress to get initial reviews from your buyers to improve sales.

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### "Their software is not working Properly" — 2.0/5

> **Sam** | *7 novembre 2018* | Biens de consommation | Taux de recommandation : 3.0/10
> 
> **Avantages**: Dashboard is ok not bad you can see your feedbacks emails performance etc.
> 
> **Inconvénients**: Easy to use but, the software is not working properly for example when you schedule a campaign to send emails the feedbackexpress doesn't follow your schedule time it just send randomly. Or when you choose the asin to exclude from campaign it doesn't exclude all the time
> 
> Terrible I won't suggest or use it again

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### "Customer Support Non Existent" — 5.0/5

> **Chris** | *25 octobre 2021* | Fabrication électrique/électronique | Taux de recommandation : 0.0/10
> 
> **Avantages**: The software is great and does what it says on the tin... but it's very pricey.
> 
> **Inconvénients**: Customer support... once they were on a road map to sell the company, they failed to answer the phone and ignored emails. I've not even been able to get legally obliged VAT invoices off these guys, meaning it's costs me an additional 20% too\!
> 
> Started great, ended dreadful. Wouldn't recommend.

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### "Great software" — 5.0/5

> **Utilisateur vérifié** | *24 septembre 2018* | Vente au détail | Taux de recommandation : 10.0/10
> 
> **Avantages**: It works. Saves me time and I get more feedback and reviews than before.
> 
> **Inconvénients**: Nothing I don't like so far. Looking forward to see what they have planned for future.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/154856/feedbackexpress)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/software/154856/feedbackexpress> |
| de-AT | <https://www.capterra.at/software/154856/feedbackexpress> |
| de-CH | <https://www.capterra.ch/software/154856/feedbackexpress> |
| en | <https://www.capterra.com/p/154856/FeedbackExpress/> |
| en-AE | <https://www.capterra.ae/software/154856/feedbackexpress> |
| en-AU | <https://www.capterra.com.au/software/154856/feedbackexpress> |
| en-CA | <https://www.capterra.ca/software/154856/feedbackexpress> |
| en-GB | <https://www.capterra.co.uk/software/154856/feedbackexpress> |
| en-IE | <https://www.capterra.ie/software/154856/feedbackexpress> |
| en-IL | <https://www.capterra.co.il/software/154856/feedbackexpress> |
| en-IN | <https://www.capterra.in/software/154856/feedbackexpress> |
| en-NZ | <https://www.capterra.co.nz/software/154856/feedbackexpress> |
| en-SG | <https://www.capterra.com.sg/software/154856/feedbackexpress> |
| en-ZA | <https://www.capterra.co.za/software/154856/feedbackexpress> |
| fr | <https://www.capterra.fr/software/154856/feedbackexpress> |
| fr-BE | <https://fr.capterra.be/software/154856/feedbackexpress> |
| fr-CA | <https://fr.capterra.ca/software/154856/feedbackexpress> |
| fr-LU | <https://www.capterra.lu/software/154856/feedbackexpress> |

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