--- description: Tokeet : qu'en pensent les utilisateurs ? Lisez les avis clients sur Tokeet, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Tokeet - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de location saisonnière](/directory/30616/vacation-rental/software) > [Tokeet](/software/155340/tokeet) # Tokeet Canonical: https://www.capterra.lu/software/155340/tokeet Page : 1/7\ Suivant: [Page suivante](https://www.capterra.lu/software/155340/tokeet?page=2) > Tokeet est une solution complète qui simplifie la gestion des locations saisonnières, de la prise de contact à la restitution des clés. > > Conclusion : 147 utilisateurs lui ont donné la note de **3.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Tokeet ? Tokeet est la solution idéale pour les propriétaires et les grands gestionnaires immobiliers. Ce logiciel novateur de gestion des locations à court terme vous fera gagner du temps et de l'argent. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.7/5** | 147 Avis | | Simplicité | 3.7/5 | D'après l'ensemble des avis | | Support client | 3.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Tokeet - **Pays**: Montreal, Canada - **Fondé**: 2015 ## Contexte commercial - **À partir de**: 9,99 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Analytique des canaux - Booking Management - Comptabilité - Gestion de l'expérience invité - Gestion des biens - Gestion des calendriers - Gestion des canaux - Gestion des contacts - Gestion des factures - Gestion des leads - Gestion des partenaires - Gestion des réservations - Gestion des taux - Gestion des tâches ménagères - Gestion multicanal - Paiements en ligne - Réservation en ligne - Support client - Tarification dynamique - Traitement des paiements ## Intégrations (3 au total) - PayPal - Stripe - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de location saisonnière](https://www.capterra.lu/directory/30616/vacation-rental/software) ## Catégories connexes - [Logiciels de location saisonnière](https://www.capterra.lu/directory/30616/vacation-rental/software) - [Logiciels de location](https://www.capterra.lu/directory/30116/rental/software) - [Gestion des biens](https://www.capterra.lu/directory/30929/rental-property-management/software) - [Gestion des canaux](https://www.capterra.lu/directory/30678/channel-management/software) - [Logiciels de gestion hôtelière](https://www.capterra.lu/directory/20031/hospitality-property-management/software) ## Logiciels similaires 1. [Hostaway](https://www.capterra.lu/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Guesty](https://www.capterra.lu/software/159377/guesty) — 4.4/5 (465 reviews) 3. [DoorLoop](https://www.capterra.lu/software/211768/doorloop) — 4.8/5 (704 reviews) 4. [Buildium](https://www.capterra.lu/software/47428/buildium-property-management-software) — 4.5/5 (2205 reviews) 5. [ResMan](https://www.capterra.lu/software/135182/resman) — 4.6/5 (601 reviews) ## Avis ### "Tokeet is a great buy." — 5.0/5 > **Richard** | *2 mai 2019* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: They came highly recommended to me, and I am glad I listened. The price is a fraction of the other vacation rental software companies and the program is actually very well designed. > > **Inconvénients**: I'm gonna have to be boring and say "none". There is a slight learning curve, even coming from another channel manager, but that's to be expected really - it's about as easy as managing 20+ properties can ever be. > > My business has generally become more efficient in the way it operates, we have no booking conflicts, and everyone in the office has taken to it quickly. We also just started working with the Automata features, which looks like it's going to take a lot of weight off too. ----- ### "Professional and Efficient" — 5.0/5 > **Deneil** | *9 octobre 2024* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Inconvénients**: Unfortunately we being in South Africa and having a poor exchange rate, this makes the channel manager a bit expensive for us, but it has been worth the increased fee. > > Tokeet has helped to simplify our listing management. We moved over from a different channel manager and over night experienced an increase in our bookings. The integration into other products is seemless and we can't wait to integrate more of their products. The response from our customer service agent has been phenomenal and despite the time zone difference, we always receive a speedy and professional response which makes it a pleasure to deal with the team. They have answered all our questions, sometimes more than once and have always been kind, patient and incredibly professional. ----- ### "Paid for a Year, Tokeet Cancelled Without Authorisation to Increase the Price" — 1.0/5 > **Ross** | *27 août 2025* | Hôpitaux et soins de santé | Taux de recommandation : 0.0/10 > > **Avantages**: The system itself works fine for connecting OTAs. Pricing used to be reasonable compared to alternatives. Setup was fairly straightforward. > > **Inconvénients**: - Untrustworthy billing practices – I paid upfront in April 2025 for a full year, and Tokeet cancelled my subscription without my authorisation. - Forced onto higher pricing – They issued a partial refund and moved me to a new monthly plan at more than double the cost. - Poor customer service – Responses were slow, dismissive, and failed to address the breach of contract. - Business risk – The cancellation left me unable to manage my OTA connections, exposing me to potential double bookings and financial loss. - No respect for customers – Unilateral changes without consent show they don’t value long-term clients. > > I’ve been a Tokeet customer for several years, but my recent experience has been extremely disappointing and damaging to my business. In April 2025, I paid for a full year’s subscription upfront. Without my consent, Tokeet unilaterally changed my plan, issued a partial refund, and cancelled my annual subscription. This left me unable to manage my OTA connections, putting me at risk of double bookings and financial loss. At no point did I authorise an immediate cancellation of my account. Their actions represent a clear breach of contract, and communication has been slow, dismissive, and failed to address the issues I raised. Instead of resolving the matter, they forced me onto a new, much higher-priced monthly plan. Businesses rely on stable software to manage bookings. Having a system you pay for upfront pulled out from under you mid-contract is completely unacceptable. I would strongly caution anyone considering Tokeet: be very careful with their billing practices and customer support. ----- ### "Great CRM for a STR Business" — 5.0/5 > **Mary** | *17 octobre 2024* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Love the ability to create your own website which is very easy to do. Love being able to ask questions and get on a phone call with a real person. Love how easy the system works and how you can automate your processes. > > **Inconvénients**: You have to think a little different than you usually think with some of the processes. However, once you understand them, it is easy. > > Very positive. We have used this system for at least 2 years now and it has been a blessing to our business. ----- ### "I would recommend Tokeet for sure\!" — 5.0/5 > **Nikola** | *29 octobre 2024* | Immobilier | Taux de recommandation : 10.0/10 > > **Avantages**: It's a great channel manager, and support is very helpful > > **Inconvénients**: Website feature is simple, but they offer paid add-ons > > I enjoy working with Tokeet, as I get notifications from support if there's a double booking, and I can always ask them for help. Also, it has a great set of features to help me with my small business. ----- Page : 1/7\ Suivant: [Page suivante](https://www.capterra.lu/software/155340/tokeet?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/155340/tokeet) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées