Momoyoga

Happy with Momoyoga!

Commentaires : I like the product!
As I started I was able to make most of my settings very easy.
I had few questions and get very quick support in a call with a friendly Momoyoga employee.
Overall, I do not have any trouble with Momoyoga. System is running, bookings are working, customer are not complaining and I can work with it.

Avantages :

It was very easy to customize. Bookings working without errors (bad experience with former software) Integration to our homepage was very easy.

Inconvénients :

As admin I book sometimes classes for new customers that are not registered and wisch I could add customer name to the booking. Currently I add a note with the name as workaround.

Very Easy and saves a lot of time!

Commentaires : I am very happy with the product, and I will continue to use it and watch it grow.

Avantages :

Momoyoga organizes so I save time. It is easy for my clients, and I can keep track of everything in here, every client, every yoga class and teacher. I would recommend it to other studio owners.

Inconvénients :

The fact that only people on the free trial get in touch with costumer service right away on chat, is not fair, when I pay for the product I expect the same treatment. The weekday starts on a Sunday, completely wrong for me since I am from Europe and we start the week on mondays, so a lot of misplaced classes has bin made, and it is confusing. Should be an option to choose. Also should be an option for me to choose what teachers added can see. I should also be able to click on each day and get only the day, not the whole week. Makes it easier and faster for me to find classes. Also hoping that when I make a class I can choose dates to put them out, not only weekly. And maybe presave classes I make into some sort of file so I don’t have to make them again and again, but simply recollect saved classes and put them in.

Momo use

Commentaires : Normally it easy to use. Very basic so no analysis in back end of the software to use as business owner. But it works, most of the time. But not happy at all with back office support. No phone. Just mail. Waiting at least a full day which is problematic when a bug appears.

Avantages :

That it work simple and easy for customers

Inconvénients :

That the company isn’t reachable by phone. I really miss an hands on customer support for paying users. When there is a bug, I can only sent an email and it takes at least one workday for them to answer. Therefore I wouldn’t recommend this company.

Excellent for an independent yoga teacher

Avantages :

I am an independent yoga teacher, running my own classes at different venues in town. I didn't have any online payment method prior to using Momoyoga. I run three classes a week plus 1 or 2 workshops a month. Momoyoga easily pays for itself, despite my small numbers as students pay in advance for their classes. It is easy to use, easy integrate with my website, easy to get financial reports from, easy to keep an eye on class numbers and to add/remove classes as required. The staff are lovely and very friendly any time I have a problem and respond to issues with functionality very politely and quickly.

Inconvénients :

Having an app for clients to book into class is good, but they cannot make purchases in the app and are taken to the webpage instead which people find frsutrating.

An essential tool for freelance yoga teachers

Commentaires : Momoyoga provides an essential service to freelancers who want to run classes. As a freelancer I need the functionalities of a studio, but cannot afford the high price even for the most essential functions. The platform lacks several features, but they are always adding. I expect that my few niggling annoyances with functionality in time be relieved.

Avantages :

This software provides all the functionality a yoga teacher requires without the hefty pricetag. I spent a long time looking for something affordable but was constantly met with a hefty pricetag in order to access the most essential functions.

Inconvénients :

There is no administrator app to manage classes. It is awkward to have my tablet in class and use a browser to welcome people, sign people up, and set up payments. It is really designed for desktop use.