ShipStation
par ShipStation
Qui utilise ShipStation ?
ShipStation est un logiciel web d'expédition conçu pour les commerçants multicanaux. Toute personne qui vend sur plusieurs plateformes (eBay, Amazon, etc.) et qui envoie des marchandises peut faire gagner du temps et de l'argent grâce à ShipStation.
Description de ShipStation
Importez, gérez et expédiez vos commandes avec ShipStation, le choix n° 1 des vendeurs en ligne. ShipStation s'intègre à plus de 150 des marchés, paniers d'achats et transporteurs les plus populaires pour vous permettre de choisir autant de canaux de vente et de transporteurs que vous le désirez. Avec ShipStation, vous obtenez : jusqu'à 40 % de réduction sur les tarifs USPS et 29 % de réduction sur les tarifs FedEx, une page de suivi et un portail des retours personnalisés, des règles d'automatisation personnalisables pour éviter les erreurs et réduire votre temps d'expédition de moitié, une interface facile à utiliser et une version d'essai de 30 jours totalement gratuite !
Informations sur ShipStation
ShipStation
http://www.shipstation.com/
Fondé en 2011
Prix de ShipStation
ShipStation n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de ShipStation est disponible à partir de 9,00 $US/mois.
À partir de
9,00 $US/mois
Version gratuite
Non
Essai gratuit
Oui
Déploiement
Installation (Mac)
Cloud, SaaS, web
Installation (Windows)
Mobile (iOS natif)
Mobile (Android natif)
Formation
Formation présentielle
Formation en ligne en direct
Webinaires
Documentation
Ressources d'aide
Support en horaire de bureau
En ligne
ShipStation - Fonctionnalités
Alternative Products
Logiciels les + demandés
Avis sur ShipStation
Afficher 5 avis sur 690
David k A.
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Note globale5/5
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Facilité d'utilisation5/5
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Fonctionnalités3/5
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Support client5/5
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Rapport qualité-prix5/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 15/03/2018
"Test your shipping software - they're not all made the same"
Commentaires: I moved from Stamps.com and cut my shipping and customer service time by 80%. I adopted this software at ~15 packages per day because it was more expensive than Stamps.com. Bad move!!! Pay extra for ShipStation from the start.
Avantages: I've used ShipStation, ShippingEasy, ShipWorks, Stamps.com, Ordoro, and SolidCommerce with a few clients. My two favorite are ShipStation and ShippingEasy. They both have different strengths - sweat the small stuff because it really makes a difference if you're shipping 200+ packages a day. It's worth using two or more systems and then picking the best. The time spent is worth the effort. I use ShipStation for managing the shipping and customer service from my website, Amazon, Walmart, Jet, Ebay, and Etsy. The application is rock solid. Creating manual orders is simple, as is importing orders and combining shipments. I like that I can place orders on hold and setup future shipments. Other vendors like ShippingEasy cannot do this (yet). We get a fair number or orders that have a bad address and we're able to put orders on hold until we hear back from the customer. This shipping rules and kitting options are fairly robust. It is easy to identify return customers (this is something not done well by other platforms). The UI is very buttoned-up. ShipStation also has a superior "Search Customers" function that will search on 3 and 4 part names, city, state... Some of the other vendors fail here. Having good search reduces customer service time.
Inconvénients: There are some things that ShippingEasy does better - e.g. they're a single page application and that means that the interface is super fast. ShipStation is slower as you mover around in the interface. I wish that ShipStation could manage my inventory across marketplaces and I'm in love with how some of the other vendors solicit reviews using marketing/email automation. I hope someday that vendors like ShipStation will also connect to Auth.net or Stripe.com so that we can Auth and Settle New Manual Orders. It takes a bit longer to learn ShipStation but if you're running a larger/complicated business you'll come to appreciate the power that comes with the complexity.
- Provenance de l'utilisateur
- Publié le 15/03/2018
Ronald C.
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Note globale5/5
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Facilité d'utilisation5/5
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Fonctionnalités5/5
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Support clientSans note
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Rapport qualité-prix5/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 23/12/2019
"Shipstation Changed My Life"
Commentaires: We started with shipstation when our small online shop was shipping well under 100 items a month. I'd tried a few other softwares, and none of them compared. Now, our business has grown many, many times over, and shipstation has scaled with us without a hitch. It's incredibly easy to use, integrates wonderfully with our online storefront, ebay, etc... I've recommended it to many, many people over the years, and I really can't imagine running my business without it!
Avantages: Ease of use and feature richness. We had tried a couple of other shipping systems for our online shop, and none were as intuitive and user friendly as Shipstation. We were able to get up and running very quickly when we first started, and now, many years later, I've learned much of the the deep functionality that lays beneath the simple surface.
Inconvénients: I had to think a while, but I do with the dashboard reporting was a bit clearer and easier to read. There are a couple of widgets on there that I have still to figure out quite how to read.
- Provenance de l'utilisateur
- Publié le 23/12/2019
Utilisateur vérifié
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Note globale5/5
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Facilité d'utilisation5/5
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Fonctionnalités4/5
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Support client5/5
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Rapport qualité-prix5/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Source : GetApp
- Publié le 05/05/2020
"Scalable shipping tool for ecommerce sites"
Commentaires: Using it for the shipping of ecommerce sites I helped set up, its the best tool we've had to enable our shipping using multiple carriers.
Avantages: Probably the easiest to use shipping enabler, very easy to use and updates very frequently with WordPress so you could make real-time changes on both platforms and the changes do reflect almost instantly. Very economical and customer service is quite helpful!
Inconvénients: The payments can be a little delayed to be reflected on the user side as it might take 10mins to 2-3 hours for it to go through.
- Provenance de l'utilisateur
- Source : GetApp
- Publié le 05/05/2020
Bryan C.
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Note globale3/5
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Facilité d'utilisation5/5
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Fonctionnalités3/5
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Support client5/5
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Rapport qualité-prix4/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 08/03/2018
"Shipstation is great software for the price, but it has its limitations"
Commentaires: Shipstation is great, but as you scale out your business you will most likely need to move to a more robust WMS. For many start up companies that do not have a lot of inventory or a high volume of SKU's, Shipstation will provide a powerful tool that can help speed up fulfillment and release many of the frustration of shipping product while not costing you huge amounts of money.
Avantages: Shipstation is great for companies that are looking for a label printing solution for there shopping carts. Shipstation is able to handle high volumes of orders and allows for labels to be pre-printed, which can greatly increase the fulfillment time. There are pretty good filtering options that can lead to more efficiencies when printing that can save time with your fulfillment team. Shipstation integrates with many different platforms fairly seamlessly, which allows for more diversity in the ever growing number of platforms that are out there. They are also constantly adding new platforms that can integrated with. I think the fact that this software is user friendly and efficient in its design makes this software a worthwhile investment for those that need a better shipping solution.
Inconvénients: The issues that we have run into with this software as we have scaled to processing over 3000 shipments a day are too many holes which can cause many opportunities for errors, processing speeds, and lack of flexibility. When you are processing up to 3000 orders a day problems flesh themselves out quickly. One issue that has arisen is the inability to hold people accountable when errors occur. For example, since the labels are pre-printed there is not a simple to way to know who misshiped an order when it is sent incorrectly to a customer. On top of that, since the labels are pre-print there is no way to verify through software on the outbound that a shipment is correct. You have to trust that your team is packing order correctly, which is guaranteed to cause problems regardless. There is also the possibility that labels can be double printed or not printed at all since labels are processed and then a PDF is created to print orders. This has been costly for us an multiple occasions, which is hardly preventable no matter who you have printing. Due to the fact that Shipstation is cloud based this can cause issues with processing speeds. We have seen hang ups (especially on Mondays) that cause the whole team to be slowed down due. The other issue with cloud based system is the lack of flexibility for Shipstation to be customized to how you would like it. If changes are made they have to be made globally, which can take a while or just simply cannot happen altogether.
- Provenance de l'utilisateur
- Publié le 08/03/2018
Utilisateur vérifié
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Note globale4/5
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Facilité d'utilisation4/5
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Fonctionnalités4/5
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Support clientSans note
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Rapport qualité-prix2/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Source : GetApp
- Publié le 23/02/2020
"Difficult to utilize, poor customer support, expensive postage, features can be more automated"
Commentaires: Difficult to get problems with user interface resolved, such as simple login between two computers
Avantages: Ease of usedont accept many characters to
Inconvénients:
Difficult to utilize - Need to login on a certain browser or 1 PC at a time
Poor customer support - Email vollies back and forth with no problem resolution
Expensive postage - Above 1 lb. is more expensive than ebay and Amazon.
Features can be more automated - Same shipments cannot save on every type shipment, Certain pulldown fields not functional like the cubic selection or delivery confirmation, write text fields don't take enough characters to make the phrase, Amazon inteface fails to download orders, etc.
- Provenance de l'utilisateur
- Source : GetApp
- Publié le 23/02/2020
