CleverTap

CleverTap

par CleverTap

Qui utilise CleverTap ?

Ils aident les entreprises qui cherchent à créer des expériences client exceptionnelles en tirant parti de l'analyse en temps réel et en personnalisant les stratégies d'engagement à grande échelle.

Description de CleverTap

CleverTap est une puissante solution de marketing mobile qui aide les spécialistes du marketing à créer des stratégies différenciées d'engagement client, gage de croissance. Tous les jours, des milliers de marques continuent d'établir de précieuses relations avec leurs clients à l'aide de la plateforme de marketing mobile intelligent CleverTaps, qui fournit des informations exploitables et en temps réel pour créer des expériences client exceptionnelles.

Informations sur CleverTap

CleverTap

https://clevertap.com/

Fondé en 2013

Prix de CleverTap

CleverTap est disponible en version gratuite et propose un essai gratuit. La version payante de CleverTap est disponible à partir de 999,00 $US/mois.

À partir de

999,00 $US/mois

Version gratuite

Oui

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

CleverTap - Fonctionnalités

Logiciels d'analyse marketing
Analyse prédictive
Attribution de canal
Cartographie du parcours client
Mesure des performances
Statistiques sur les médias sociaux
Suivi des campagnes
Suivi du RIO
Tableau de bord
Tests A/B
Web analytics
CTA personnalisables
Campagnes de drip marketing
Contenu dynamique
Lead scoring
Marketing social
Pages de renvoi et formulaires web
Sales intelligence
Search marketing
Segmentation
Suivi des visiteurs de sites web
Suivi du ROI et de l'analytique
Tests A/B
Attribution de canal
Ciblage contextuel
Coupons
Jeux concours par SMS
Marketing localisé
Messagerie texte
Notifications push
Suivi des engagements
e-mail marketing
Analyse d'entonnoir
Analyse par cohorte
Attribution de canal
Notifications push
Suivi des désinstallations
Suivi des revenus
Suivi des rétentions
Suivi des événements intégrés aux applications
Tests A/B
Analytique
Ciblage contextuel
Ciblage des appareils
Ciblage géographique
Notifications d'expiration
Notifications mobiles
Notifications visuelles
Notifications web
Planification des notifications
Segmentation des campagnes
Tests A/B

Avis sur CleverTap

Afficher 5 avis sur 17

Note globale
4,5/5
Facilité d'utilisation
4,4/5
Service client
4,6/5
Fonctionnalités
4,4/5
Rapport qualité-prix
4/5
Keyur S.
Business Development Lead
Comptabilité, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 29/10/2017

"Perfect for Analytics & Engagement"

Avantages: We have been using CleverTap for over 4 years now for Pricebaba.com and now in our new product, SahiGST as well. The results have been amazing. Analytics and engagement in a single package is wonderful. It's quite easy to segment users based on what they have done on the website and that too real time. Their funnels are the best I've seen - it is possible to set it up within a few seconds. Also, their new Flows feature has helped us understand where exactly the user dropped off and what actions were performed right before that. We have used web pop ups and emails extensively.
They have a fantastic customer success team that has been very responsive to all our calls and emails.

Inconvénients: The focus is more on Mobile Applications than website while we use it mainly for our web products. However, the good part is their product and support team takes feedback positively and tries to accommodate our feature requests.

  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 29/10/2017
Shakti S.
Product and Usage Analytics
Divertissement, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 11/09/2017

"Power Infra and Realtime Engagement"

Avantages: I have been using CleverTap for over three years now. We had tried multiple providers to send push notifications through our app, but none of them could handle the traffic and load of our user-base, especially during important sports matches or TV show releases. CleverTap, having a powerful infrastructure, could easily handle our load and could send realtime notifications to all our users. We could thus schedule and send massive campaigns in just a few seconds without worrying about deliverability. CleverTap is backed by a great customer success team, who eased the migration process and also helped us automate a plethora of our marketing use-cases.

Inconvénients: Well, with the scale they have managed to create, they need more manpower! Irony is, they have managed creating an impact with very few talented resources.

  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 11/09/2017
Nikhil R.
developer
Logiciels, 10 001+ employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    3/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    5/10
  • Provenance de l'utilisateur 
  • Publié le 14/01/2018

"To successfully get the most effective and productive Business Intelligence Software for your work."

Commentaires: The data is then presented in an easy to digest form showing how many people had positive and negative experience with CleverTap. With that information at hand, you should be equipped to make an informed buying decision that you won't regret.Customer support is fantastic. I've been sending tons of questions to their technical expert during our integration phase and she never failed to respond within an hour (a couple of hours max), or jump on a call to further assist.I like that it provides me with valuable data about users and there are lots of options to sort the user base and filtering actions. This is intuitive solution that provides combination of analytics features with robust automation tools that help us to better understand the customer actions and for creating campaigns.

Avantages: Great real-time analytics and engagement too, Open culture, competent colleagues and flexible work hours, We have used web pop-ups and emails extensively. They have a fantastic customer success team that has been very responsive to all our calls and emails.The results have been amazing. Analytics and engagement in a single package is wonderful.Real-time insights and analytics, We have used web pop-ups and emails extensively. They have a fantastic customer success team that has been very responsive to all our calls and emails.

Inconvénients: The focus is more on Mobile Applications than website while we use it mainly for our web products. However, the good part is their product and support team takes feedback positively and tries to accommodate our feature requests.Responsiveness to 3rd party API structures and calls. User profile speed of operation has been solved now, It can be hard to understand what some numbers mean within the system and what it measures. It would be great if they could add more explanation.

  • Provenance de l'utilisateur 
  • Publié le 14/01/2018
Krishna S.
Product Manager
Hôtellerie, 201-500 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 06/03/2020

"Good tool if you know how to troubleshoot"

Avantages: It allows to build funnels and target users at the grassroot level. As long as event definition is good, there is nothing you cannot pull out from this platform.

Inconvénients: The analytics and reporting is very buggy. The reports that come in for campaigns are also very difficult to understand, making it tough to fix

  • Provenance de l'utilisateur 
  • Publié le 06/03/2020
Utilisateur vérifié
Vice President - Growth
Internet, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 08/10/2018

"A powerful and comprehensive platform for user engagement"

Avantages: Have been using clevertap for 3+ years now. It's the one tool that a marketer or product manager would use everyday to track campaign performance, user analytics, conversion rates, daily actives etc. It's very powerful and can process millions of data points in a matter of seconds. They have added a lot of new features that makes it at par with international level products in this domain, yet at a much cheaper price.

Inconvénients: It's just become a bit costly now for smaller companies. Also, it could do better with paid marketing tracking, competitor app or industry benchmarks etc. within the tool.

  • Provenance de l'utilisateur 
  • Publié le 08/10/2018