--- description: CleverTap : qu'en pensent les utilisateurs ? Lisez les avis clients sur CleverTap, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CleverTap - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de mobile analytics](/directory/30936/mobile-analytics/software) > [CleverTap](/software/155737/clevertap) # CleverTap Canonical: https://www.capterra.lu/software/155737/clevertap Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/155737/clevertap?page=2) > Responsabilisez les marketeurs pour créer des stratégies de motivation mobiles puissantes > > Conclusion : 59 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise CleverTap ? Ils aident les entreprises qui cherchent à créer des expériences client exceptionnelles en tirant parti de l'analyse en temps réel et en personnalisant les stratégies d'engagement à grande échelle. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 59 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: CleverTap - **Pays**: Sunnyvale, É.-U. - **Fondé**: 2013 ## Contexte commercial - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Allemagne, Arabie saoudite, Australie, Bahreïn, Brésil, Canada, Chine, Inde, Indonésie, Israël, Japon, Koweït, Oman, Qatar, Royaume-Uni, Singapour, Turquie, Égypte, Émirats arabes unis et 1 de plus ## Fonctionnalités - A/B Testing - Actions découlant d'un événement - Alertes/Notifications - Analyse d'entonnoir - Analyse des campagnes - Analyse par cohorte - App Notifications - Automatisation du marketing - Campagnes de drip marketing - Campagnes multiples - Communication multicanal - Contenu dynamique - Gestion de l'expérience client - Gestion de la communication - Gestion des campagnes - Gestion des canaux - Gestion des e-mails - Gestion des modèles - Historique des clients - Logiciels d'expérience client - Marketing multicanal - Marketing social - Mesure des performances - Modèles personnalisables - Multi-Channel Attribution - Notifications push - Notifications web - Pages de renvoi et formulaires web - Personnalisation - Planification des campagnes - ROI Tracking - Rapports et analyses - Real-Time Analytics - Real-Time Reporting - SMS Notifications - Segmentation - Segmentation de la clientèle - Suivi comportemental - Suivi de l'engagement - Suivi des campagnes - Suivi des conversions - Suivi des rétentions - Suivi des visiteurs de sites web - Suivi des événements intégrés aux applications - Tableau de bord - Tableau de bord d'activités - Third-Party Integrations - Web analytics - e-mail marketing ## Intégrations (7 au total) - Adobe Commerce - Gmail - Google Ads - SendGrid - Shopify - Twilio - WooCommerce ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de mobile analytics](https://www.capterra.lu/directory/30936/mobile-analytics/software) ## Catégories connexes - [Logiciels de mobile analytics](https://www.capterra.lu/directory/30936/mobile-analytics/software) - [Logiciels d'analyse marketing](https://www.capterra.lu/directory/31018/marketing-analytics/software) - [Automatisation du marketing](https://www.capterra.lu/directory/6/marketing-automation/software) - [Notifications push](https://www.capterra.lu/directory/30969/push-notifications/software) - [Logiciels de marketing mobile](https://www.capterra.lu/directory/31308/mobile-marketing/software) ## Logiciels similaires 1. [Zoho CRM](https://www.capterra.lu/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [Braze](https://www.capterra.lu/software/155423/appboy) — 4.7/5 (168 reviews) 3. [EZ Texting](https://www.capterra.lu/software/145848/ez-texting) — 4.4/5 (245 reviews) 4. [Xtremepush](https://www.capterra.lu/software/151231/xtremepush) — 4.5/5 (55 reviews) 5. [Intercom](https://www.capterra.lu/software/134347/intercom) — 4.5/5 (1131 reviews) ## Avis ### "The perfect communications platform for all our marketing needs" — 5.0/5 > **Anirban** | *8 janvier 2024* | Gestion de l'enseignement | Taux de recommandation : 9.0/10 > > **Avantages**: The segmentation and targeting across multiple platforms like SMS, WhatsApp, Push Notifications is very easy to use and also very accurate. Multiple vendors are supported for SMS, WhatsApp, Email and RCS, allowing us to choose from the most cost-effective solutions, and also track data across all sources through callback reports. > > **Inconvénients**: The push notification delivery rates in CleverTap are somewhat low for Android devices manufactured by certain Chinese mobile companies. This leads to low effectivity of push notifications and increased reliance on costlier channels like SMS and WhatsApp. > > With CleverTap, we can not only send communication but we also actively use it to build segments, save those and plan marketing budgets effectively even before executing the campaigns. ----- ### "Great tool for tracking user activity and real-time user database" — 5.0/5 > **Akshata** | *26 août 2022* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: User tracking, campaign management, notifications,user activity tracking, > > **Inconvénients**: 1.Fcm token of some user are missing. 2. Not supported for web applications. > > Overall experience was great ,I'm using this tool since last 2+ years ,notification and analytics part was great. ----- ### "Best Customer Engagement Platform" — 5.0/5 > **Utilisateur vérifié** | *12 mars 2026* | Logiciels | Taux de recommandation : 9.0/10 > > **Avantages**: - I loved segmentation section in clevertap - I used for mobile applications, integration with BE. \& mobile is too easy - Promoting using inapp notification \& push notification is quite easy - Text Messaging chat - Marketing campaign handling - User Behaviour Analysis > > **Inconvénients**: - I loved everything in clevertap, i am the user from last 5 years , clevertap helps me alot in custom behaviour analysis > > Best Customer Engagement platfrom for product. handling notification, marketing campaign handling , Native Display handling ----- ### "THIS COMPANY SCAMED ME" — 1.0/5 > **Kim** | *5 mai 2024* | Mode et vêtements | Taux de recommandation : 0.0/10 > > **Avantages**: I was hired to work for this company on the back end clicking a button for pre written positive 5 star reviews for products. I was to do 120 clicks a day and I would be paid to do this. > > **Inconvénients**: I was told there would be what was called lucky orders and I would earn 20Xs the commission. When this happened I was to pay for the lucky order and I would be paid back my money once the 120 clicks were done. My first lucky I had to pay out 6,900.00 my second lucky came and they want me to pay out 10,100.00. I can not afford to pay this amount and I’m told that if I do not, the current 10,000 I have already put in, I will not get back. This is a total scam. I’m into it for 10,000.00 USD, but I’m from Canada so that 13,500.00 they owe me and will not pay me. My Trainer \[sensitive content hidden\] should be held responsible as well as the customer service girl \[sensitive content hidden\]. I wish I could attach pictures of the hogwash they are feeding me. DO NOT TRUST THIS COMPANY, they will steal your money and run with it and get nothing In return. I will be starting a formal investigation tomorrow with the local police in my area. Learn from my mistake and stay clear or Clever Tap. > > This has been a horrible experience, in a 4 day time span. They have scammed me and they should not be able to do this to people. ----- ### "Very happy switching over to CleverTap" — 5.0/5 > **Alex** | *5 janvier 2026* | Jeux vidéos | Taux de recommandation : 10.0/10 > > **Avantages**: CleverTap has so much functionality, I especially like the ease of use of journeys where you can set up automated systems for engaging with your customers. > > **Inconvénients**: I don't have anything negative to say about CleverTap, they have been much better than the previous solution we were using. > > I use CleverTap for data analysis, engaging with our customers, and improving our product experience. ----- Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/155737/clevertap?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/155737/clevertap) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées