---
description: Inngenius PMS : qu'en pensent les utilisateurs ? Lisez les avis clients sur Inngenius PMS, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: Inngenius PMS - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/20031/hospitality-property-management/software) > [Inngenius PMS](/software/155801/inngenius-pms)

# Inngenius PMS

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> Logiciel cloud de gestion hôtelière avec moteur de réservation, POS (point de vente), service d'entretien ménager, moteur de réservation et connexions directes aux principales agences de voyage en ligne.
> 
> Conclusion : 30 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Inngenius PMS ?

Tout hôtel qui souhaite utiliser un système de gestion hôtelière doté de fonctionnalités complètes à un prix abordable, tout en bénéficiant d'un service client haut de gamme et d'une prise en main facile. Le système peut être aussi simple ou complexe que vous le souhaitez.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.9/5** | 30 Avis |
| Simplicité | 4.9/5 | D'après l'ensemble des avis |
| Support client | 5.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.7/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Inngenius
- **Pays**: Magnolia, É.-U.
- **Fondé**: 2014

## Contexte commercial

- **À partir de**: 4,50 $US
- **Type de licence**:  (Version gratuite disponible) (Essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: Canada, États-Unis

##  Fonctionnalités

- Automatisation du marketing
- Booking Management
- Facturation
- Gestion de la maintenance
- Gestion des calendriers
- Gestion des employés
- Gestion des promotions
- Gestion des réservations
- Gestion des taux
- Intégration GDS et OTA
- Inventaire des salles
- Logiciels d'expérience client
- Notes de réservation
- Point de vente (PDV)
- Rapports et analyses
- Réservation en ligne
- Réservations de groupe
- Support client
- Tarification dynamique
- Traitement des paiements

## Intégrations (2 au total)

- PayPal
- authorize.net

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels de gestion hôtelière](https://www.capterra.lu/directory/20031/hospitality-property-management/software)

## Catégories connexes

- [Logiciels de gestion hôtelière](https://www.capterra.lu/directory/20031/hospitality-property-management/software)
- [Logiciels de réservation](https://www.capterra.lu/directory/20032/reservations/software)
- [Logiciels de gestion des canaux pour hôtels](https://www.capterra.lu/directory/31615/hotel-channel-management/software)
- [Logiciels pour motels](https://www.capterra.lu/directory/32584/motel/software)

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## Avis

### "Awesome software for small property\!" — 5.0/5

> **Holly** | *24 janvier 2019* | Hôtellerie | Taux de recommandation : 9.0/10
> 
> **Avantages**: The software is easy to use and the customer service is stellar.  For a company our size, and for the price, we have found Inngenius to be a great value.
> 
> **Inconvénients**: There are some features on a few of the reports and guest look-up that I wish were set up a little different.  Being able to sort by, or look up by certain fields would be nice (without having to download to excel).  But, honestly, this is not a major issue.
> 
> We "inherited" Inngenius when we purchased two years ago.  With a new business and new software, we had a lot of questions and they were incredibly helpful.  Thorough as well as timely.  We really appreciate the assistance we received.

-----

### "Great Hotel Booking And Channel Manager Software" — 4.0/5

> **Nancy** | *12 janvier 2019* | Hôtellerie | Taux de recommandation : 10.0/10
> 
> **Avantages**: I had been with another booking software but even after working with them for over a year, I was still having difficulty understanding how to use their program.  Well I started looking around and found Inngenius.  They gave a trial period and I found that even within the trial period I was able to use AND understand how to use their system.  It is that easy to use.&#10;The personal customer care was incredible and very responsive.   They go out of their way to make sure your issues are attended to.&#10;They also continue to add features to the software like an affiliate program, coupon codes and pre-authorization of credit cards which has been incredibly helpful.&#10;Another great feature is the ability to add several POS operations.  Such as a gift shop and a lunch counter which can then be added to your guests bill or paid at the location separately.&#10;You will definitely be a happy camper with this product.
> 
> **Inconvénients**: There is one more feature I would really appreciate and that is an integration with third party auto-responders like GetResponse, MailChimp and Constant Contact.&#10;They do have a limited email capacity installed with their product so you can give your guests arrival information, etc.  But it is not conducive to long term contact with your guests.
> 
> This is definitely a program you will enjoy using and want to recommend to others.

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### "Since August 2014" — 3.0/5

> **Merlyn** | *12 janvier 2019* | Hôtellerie | Taux de recommandation : 10.0/10
> 
> **Avantages**: Very easy to used, good technical support.
> 
> **Inconvénients**: I would like that before any update, send a video of the changes.
> 
> I looked all over internet for a PMS that fits my small lodge and Inngenius  was perfect for us, I tried others before and  I was never happy, once I start using Inngenius I liked and been using it ever since.

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### "All-In-One System for your hotel" — 5.0/5

> **Ceema** | *8 janvier 2019* | Hôtellerie | Taux de recommandation : 9.0/10
> 
> **Avantages**: High Quality All-In-One system. Easy to use, fast, very affordable \&amp; great customer service. Extensive  Reporting capabilities. You can setup the rates for 23 months in 1 screen. Have capability to setup rules for Yield Management.
> 
> **Inconvénients**: I would like to see improvement in the booking engine to be on par with OTAs or other PMS providers. Would prefer to show rates only for the date selected. Would also like to see capability to have promo codes.
> 
> Overall an awesome system, with great customer support and unbeatable price.

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### "Easy to use, good and responsive customer service, value for the money" — 5.0/5

> **Arber** | *18 février 2017* | Hôtellerie | Taux de recommandation : 10.0/10
> 
> **Avantages**: Easy to use. Great customer support. They improve upon the software periodically adding new cool stuff.
> 
> **Inconvénients**: I would like for them to increase the number of xml connections with other OTAs
> 
> Software: easy to use, visually likable, gets the job done, good statistics reports. Useful for small and mid-size properties. &#10;Customer Service: April and Seth are very supportive and helpful for any questions that you have.   They are very patient and understanding even if some questions from end users are retarded :) which is a huge plus in today's customer support era. &#10;Value for money: very well priced. It gets the job done and saves you many hassles &#10;&#10;Overall: would recommend to all my colleagues and have done so far\! Starting with only one property have recommended to 5 other property-colleagues which now use Inngenius

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