---
description: Kipu : qu'en pensent les utilisateurs ? Lisez les avis clients sur Kipu, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: Kipu - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Portail des patients](/directory/30857/patient-portal/software) > [Kipu](/software/156391/kipu-emr)

# Kipu

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> Logiciel cloud de dossier médical informatisé, conçu pour les centres de traitement du comportement et des addictions, qui offre des fonctionnalités telles que la facturation, le CRM et plus encore.
> 
> Conclusion : 218 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Kipu ?

Solution de santé mentale conçue pour les centres de traitement des addictions, les hôpitaux et les cliniques, permettant de faciliter la facturation, le CRM et le dossier médical informatisé.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.7/5** | 218 Avis |
| Simplicité | 4.7/5 | D'après l'ensemble des avis |
| Support client | 4.6/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.7/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Kipu Systems
- **Entreprise fondée en**: 2012

## Contexte commercial

- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur)
- **Langues**: anglais
- **Pays disponibles**: Canada, Royaume-Uni, États-Unis

##  Fonctionnalités

- Accueil des patients
- Aide au codage
- Aide à la décision
- Cabinet de plusieurs praticiens
- Communications avec les patients
- Comptabilité clients
- Confirmations/Reminders
- Conforme HIPAA
- Denial Management
- Dossier médical informatisé et partagé
- Emplacements multiples
- Facturation
- Facturation médicale
- Formulaires personnalisables
- Gestion de cabinet
- Gestion des calendriers
- Gestion des documents
- Gestion des dossiers patients
- Gestion des factures
- Gestion des flux de travail
- Gestion des recettes
- Gestion des réclamations
- Importation et exportation de données
- Interopérabilité clinique
- Intégration DMP/DMI
- Medication Management
- Messagerie sécurisée
- Modèles personnalisables
- Notes sur l'évolution
- Paiements électroniques
- Planification de traitement
- Planification des patients
- Planification des rendez-vous
- Portail client
- Portail des patients
- Portail libre-service
- Prescription Management
- Prescription électronique
- Rapports et statistiques
- Remote Treatment Planning
- Résultats de laboratoire
- Stockage de documents
- Tableau de bord d'activités
- Therapy Notes
- Third-Party Integrations
- Traitement des paiements
- Télémédecine
- Vérification de l'admissibilité à l'assurance
- À des fins médicales
- Évaluations initiales

... et 5 fonctionnalités supplémentaires

## Intégrations (11 au total)

- CTM
- CallRail
- Constant Contact
- DialogTech
- DialogTech Call Tracking
- Formstack Forms
- Gmail
- Google Analytics 360
- LeadsBridge
- Microsoft Outlook
- Twilio

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Portail des patients](https://www.capterra.lu/directory/30857/patient-portal/software)

## Catégories connexes

- [Portail des patients](https://www.capterra.lu/directory/30857/patient-portal/software)
- [Logiciels DPI (psychiatrie)](https://www.capterra.lu/directory/32655/psychiatry-electronic-medical-records-%28emr%29/software)
- [Télémédecine](https://www.capterra.lu/directory/30949/telemedicine/software)
- [Logiciels pour psychologues](https://www.capterra.lu/directory/30217/mental-health/software)
- [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software)

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3. [SimplePractice](https://www.capterra.lu/software/130710/simplepractice) — 4.6/5 (2828 reviews)
4. [Alleva](https://www.capterra.lu/software/180899/alleva) — 4.5/5 (282 reviews)
5. [TherapyNotes, LLC](https://www.capterra.lu/software/118981/therapynotes-com) — 4.7/5 (972 reviews)

## Avis

### "An EMR that Sincerely Strives to Meet its Clients Where They Are At & With Exceptional Service" — 5.0/5

> **Jessica** | *4 novembre 2019* | Psychologie | Taux de recommandation : 10.0/10
> 
> **Avantages**: I had been out of the business for a few years, with previous experience with EMRs and EHRs mostly from 2011-2013, so this was my first software to use since then, in a residential inpatient substance abuse care facility (ASAM Level III), and KIPU proved utterly worthy of this review and more.  Not only is it an intuitive interface, for seemingly everyone, across the spectrum of positions and experience, it is COMFORTABLE using.  I cannot say that for the majority of software in this industry, and I realize that that can be largely attributed to the innate complexity and vast array of information inherent to the field of healthcare, but KIPU really is in it to win it: win with unparalleled accessibility, a team of customer service gurus who are actually PRESENT (in not in actual in person, then as close to that as possible; something that to me, means everything) and who deliver upon their solutions and help, and persistent adherence to creating the best experience for all those who use the software, keeping in tune with industry changes, client feedback, and an unwavering effort to betterment largely unmatched by its competitors.  But mostly, its the ease of use and unmatched team of customer service agents that do it for me.
> 
> **Inconvénients**: There were a few places where the intricacy won out over simplicity of use; where the user had to keep in mind and remember certain nuances behind respective components (ex: Golden Thread) in order for it to function and coordinate seamlessly and across the platform.  Otherwise, very little cons with KIPU.  And an immense THANK YOU to such a wonderful, client-based team of truly helpful people who CARE.
> 
> The answer to safeguarding and organizing your patient information that integrates easily across platforms and per user.  EMRs have much to do and KIPU does such a great job at it and that deserves recognition and praise.

-----

### "Happy RN-Hypnotherapist" — 5.0/5

> **Jennilyn** | *4 juin 2024* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10
> 
> **Avantages**: As an RN of 35 years I have used many systems for charting. I have found Kipu to be efficient, simple and timely.  I highly recommend to any health care organization
> 
> **Inconvénients**: I frequently have to reset my password and I get frustrated
> 
> My experience has been Very positive and I highly recommend

-----

### "Just Ok for Nursing" — 3.0/5

> **Sarah** | *7 novembre 2024* | Psychologie | Taux de recommandation : 6.0/10
> 
> **Avantages**: As a nurse it is a fairly simple to use product. It looks modern and is not a "cluttered" program.
> 
> **Inconvénients**: Not a real "task list" like hospital EMR's have. I wish there were a home screen timeline of tasks. I wish that the screen did not refresh every time a PRN medication is selected. It would be so much faster to complete med pass if it just had check boxes for the PRNs and you could select multiple at one time. The program would make communicating between the entire care team easier if there were some types of notifications to the providers when notes were placed by nursing into the client's charts. Being able to input vital signs from the information page of the client's chart would be nice as to not have to click two pages to get there.
> 
> Just ok but could use some improvement from a nursing point of view.

-----

### "Very easy to learn" — 4.0/5

> **Mitchell** | *30 mai 2024* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10
> 
> **Avantages**: Our whole dept learned it quickly and it is much more streamlined and user friendly than Netsmart.
> 
> **Inconvénients**: Sometimes you need to click in and out of things to get something done but really it's not that big of a deal.
> 
> Our whole company switched around Christmas and we were worried it would be a disaster but everyone learned it quickly. Passing meds and charting is so much easier, we used to keep track of meds on paper and this is preferable.

-----

### "Kipu Review" — 5.0/5

> **Rebecca** | *4 août 2023* | Hôpitaux et soins de santé | Taux de recommandation : 8.0/10
> 
> **Avantages**: I like that it is easy to use and navigate. Also, when I am training a employee it seems easy for them to catch on to as well.
> 
> **Inconvénients**: Its has gone down twice since I have been an employee at my job, and that is only a little over six months.
> 
> I like using KIPU and have used similar products, it is by far the easiest to learn and to teach.

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## Liens

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