--- description: Thryv : qu'en pensent les utilisateurs ? Lisez les avis clients sur Thryv, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Thryv - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'expérience client](/directory/2/customer-relationship-management/software) > [Thryv](/software/156926/thryv) # Thryv Canonical: https://www.capterra.lu/software/156926/thryv Page : 1/22\ Suivant: [Page suivante](https://www.capterra.lu/software/156926/thryv?page=2) > Plateforme d'expérience client de bout en bout conçue pour les petites entreprises. > > Conclusion : 515 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Thryv ? Être propriétaire d'une petite entreprise peut représenter une charge considérable. Thryv a créé un logiciel simple pour aider les propriétaires à s'organiser, à communiquer avec leurs clients et à être payés, afin qu'ils puissent reprendre le contrôle. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 515 Avis | | Simplicité | 4.1/5 | D'après l'ensemble des avis | | Support client | 4.2/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Thryv - **Pays**: Dallas, É.-U. - **Entreprise fondée en**: 2011 ## Contexte commercial - **À partir de**: 244,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200 - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol - **Pays disponibles**: Australie, Barbade, Canada, Nouvelle-Zélande, États-Unis, Îles Caïmans ## Fonctionnalités - Accès mobile - Analyse des sentiments - Automatisation du marketing - Base de données de clients - Booking Management - Calcul des taxes - Collecte de données multicanal - Communication multicanal - Confirmations/Reminders - Demande d'avis - Devis - Email Reminders - Enrichissement de données - Envoi de SMS en masse - Facturation - Factures personnalisables - Fonctions pour secteur de l'assurance - Gestion de la disponibilité - Gestion de plusieurs comptes - Gestion des calendriers - Gestion des campagnes - Gestion des canaux - Gestion des clients - Gestion des commentaires - Gestion des commentaires négatifs - Gestion des contacts - Gestion des rendez-vous - Gestion des réponses - Logiciels d'expérience client - Messagerie bidirectionnelle - Messagerie planifiée - Notification en cas d'avis émis - Pages de renvoi et formulaires web - Paiements mobiles - Personnalisation de messages - Planification automatisée - Planification des campagnes - Planification des campagnes - Planification des publications - Rappels - Recherche/Filtre - Rendez-vous récurrents - Replanification - Réponses automatisées - Réservation en ligne - Suivi des interactions - Surveillance des avis émis - Synchronisation du calendrier - Tableau de bord d'activités - Traitement des paiements ... et 47 fonctionnalités supplémentaires ## Intégrations (59 au total) - AWeber - Acuity Scheduling - Better Proposals - BombBomb - CareerPlug - Chatfuel - ClickFunnels - Clover - Constant Contact - Dropbox Business - Dropbox Sign - Evernote Teams - FullContact - Gmail - GoCanvas ... et 44 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software) ## Catégories connexes - [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software) - [Gestion des contacts](https://www.capterra.lu/directory/30016/contact-management/software) - [Gestion des leads](https://www.capterra.lu/directory/30017/lead-management/software) - [Planification des rendez-vous](https://www.capterra.lu/directory/30757/appointment-scheduling/software) - [Logiciels de facturation](https://www.capterra.lu/directory/30015/billing-and-invoicing/software) ## Logiciels similaires 1. [Jobber](https://www.capterra.lu/software/127994/jobber) — 4.6/5 (1456 reviews) 2. [Vagaro](https://www.capterra.lu/software/153752/vagaro) — 4.7/5 (3635 reviews) 3. [Acuity Scheduling](https://www.capterra.lu/software/128285/acuity-scheduling) — 4.8/5 (5745 reviews) 4. [Bitrix24](https://www.capterra.lu/software/113540/bitrix24) — 4.2/5 (991 reviews) 5. [Wix](https://www.capterra.lu/software/169007/wix) — 4.4/5 (10676 reviews) ## Avis ### "Loving Thryv\!" — 5.0/5 > **Donna Lynn** | *18 juillet 2023* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: It is easy to use, highly functional and easily interacts with our website. Our client portal is SUPER AMAZING\! > > **Inconvénients**: It will not save client credit cards at checkout for easier future payments. Would also like to have employee tracking for payroll. > > Excellent. ----- ### "Great for simple CRM needs" — 4.0/5 > **Utilisateur vérifié** | *18 avril 2022* | Photographie | Taux de recommandation : 8.0/10 > > **Avantages**: I really like how we can capture potential clients info into the system and then start marketing to them. > > **Inconvénients**: If you have a current client, say a parent, and that parent has more than one child that needs to be in the system, you can't automatically have the 2nd child and no entered into the system. Also, if you are having them register their children for services, it is VERY VERY confusing because the system is not set up well for multiple "Sub" Clients. > > Thryv collects client's contact info, and with their webhooks, I can easily import them where I need them. ----- ### "Making My Job Easier with Thryv" — 5.0/5 > **Deanna** | *16 avril 2026* | Logiciels de construction | Taux de recommandation : 10.0/10 > > **Avantages**: We appreciate customer support and the ease of invoicing. Summer does a great job of managing our appointments, covering the basics and going over new products. The ease of creating our social media content through the portal makes this process so much easier and streamlined. > > **Inconvénients**: I would appreciate if Thryv took more time to preview new products. Like the AI. I found it and started using it without really knowing how best to use it. Again, Summer is GREAT, and sent me a link. Hopefully this will help me better use this new tool. Better communication before changes are made. > > As the Account Manager and Content Creator for our company, I find it very easy to work with and through Thryv to push our message out. To be found on the internet more readily and to push content out through social media is a big win. ----- ### "Wanting more" — 3.0/5 > **Justin** | *5 juin 2025* | Immobilier | Taux de recommandation : 0.0/10 > > **Avantages**: My favorite part of Thryv was the single inbox for all of our channels. I also enjoyed they would auto post social items for us. > > **Inconvénients**: The software did not meet our needs for customer experience. We needed customers to have the ability to pick and choose items from a quote on their own without having to correspond or ask the sales person for help. > > I would describe my overall experience as mediocre. The software works and is reliable, but leave a lot to be desired ----- ### "THRYV is helping my business grow" — 5.0/5 > **Neta** | *29 avril 2021* | Assurance | Taux de recommandation : 10.0/10 > > **Avantages**: Thryv is easy to set up and use. The training and customer service are the best I have found. They are very attentive, even reaching out to me to make sure I am getting the most from my system. I am so pleased that I can post to ALL my social media sites at once and set up my posts for the future. I am pleased that my birthday greetings are also automated and that I can schedule special "announcments" and campaigns. > > **Inconvénients**: There are some functions that I don't use in my business and I feel they clutter my dashboard. > > Thryv and the staff has been amazing in helping me get my small business off the ground (during a ppandemic\!). Every day I learn something new. I believe it is going to further assist in growing and maintaining my business. ----- Page : 1/22\ Suivant: [Page suivante](https://www.capterra.lu/software/156926/thryv?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/156926/thryv) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées