--- description: Thryv : qu'en pensent les utilisateurs ? Lisez les avis clients sur Thryv, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Thryv - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'expérience client](/directory/2/customer-relationship-management/software) > [Thryv](/software/156926/thryv) # Thryv Canonical: https://www.capterra.lu/software/156926/thryv Page : 1/21\ Suivant: [Page suivante](https://www.capterra.lu/software/156926/thryv?page=2) > Plateforme d'expérience client de bout en bout conçue pour les petites entreprises. > > Conclusion : 505 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Thryv ? Être propriétaire d'une petite entreprise peut représenter une charge considérable. Thryv a créé un logiciel simple pour aider les propriétaires à s'organiser, à communiquer avec leurs clients et à être payés, afin qu'ils puissent reprendre le contrôle. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 505 Avis | | Simplicité | 4.1/5 | D'après l'ensemble des avis | | Support client | 4.2/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Thryv - **Pays**: Dallas, É.-U. - **Fondé**: 2011 ## Contexte commercial - **À partir de**: 244,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200 - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol - **Pays disponibles**: Australie, Barbade, Canada, Nouvelle-Zélande, États-Unis, Îles Caïmans ## Fonctionnalités - Accès mobile - Analyse des sentiments - Automatisation du marketing - Base de données de clients - Booking Management - Calcul des taxes - Campagnes multiples - Collecte de données multicanal - Communication multicanal - Confirmations/Reminders - Demande d'avis - Devis - Email Reminders - Enrichissement de données - Envoi de SMS en masse - Facturation - Fonctions pour secteur de l'assurance - Gestion de la disponibilité - Gestion de plusieurs comptes - Gestion des calendriers - Gestion des campagnes - Gestion des canaux - Gestion des commentaires - Gestion des commentaires négatifs - Gestion des contacts - Gestion des rendez-vous - Gestion des réponses - Gestion du pipeline de ventes - Logiciels d'expérience client - Messagerie bidirectionnelle - Messagerie planifiée - Notification en cas d'avis émis - Pages de renvoi et formulaires web - Paiements mobiles - Personnalisation de messages - Planification automatisée - Planification des campagnes - Planification des campagnes - Planification des publications - Rappels - Recherche/Filtre - Rendez-vous récurrents - Replanification - Réponses automatisées - Réservation en ligne - Suivi des interactions - Surveillance des avis émis - Synchronisation du calendrier - Tableau de bord d'activités - Traitement des paiements ... et 47 fonctionnalités supplémentaires ## Intégrations (59 au total) - AWeber - Acuity Scheduling - Better Proposals - BombBomb - CareerPlug - Chatfuel - ClickFunnels - Clover - Constant Contact - Dropbox Business - Dropbox Sign - Evernote Teams - FullContact - Gmail - GoCanvas ... et 44 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software) ## Catégories connexes - [Logiciels d'expérience client](https://www.capterra.lu/directory/2/customer-relationship-management/software) - [Gestion des contacts](https://www.capterra.lu/directory/30016/contact-management/software) - [Gestion des leads](https://www.capterra.lu/directory/30017/lead-management/software) - [Planification des rendez-vous](https://www.capterra.lu/directory/30757/appointment-scheduling/software) - [Logiciels de facturation](https://www.capterra.lu/directory/30015/billing-and-invoicing/software) ## Logiciels similaires 1. [Zoho CRM](https://www.capterra.lu/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.lu/software/204998/bigin-by-zoho-crm) — 4.7/5 (725 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.lu/software/61368/salesforce) — 4.4/5 (18768 reviews) 4. [HubSpot CRM](https://www.capterra.lu/software/152373/hubspot-crm) — 4.5/5 (4453 reviews) 5. [Dynamics 365](https://www.capterra.lu/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Avis ### "THRYV is helping my business grow" — 5.0/5 > **Neta** | *29 avril 2021* | Assurance | Taux de recommandation : 10.0/10 > > **Avantages**: Thryv is easy to set up and use. The training and customer service are the best I have found. They are very attentive, even reaching out to me to make sure I am getting the most from my system. I am so pleased that I can post to ALL my social media sites at once and set up my posts for the future. I am pleased that my birthday greetings are also automated and that I can schedule special "announcments" and campaigns. > > **Inconvénients**: There are some functions that I don't use in my business and I feel they clutter my dashboard. > > Thryv and the staff has been amazing in helping me get my small business off the ground (during a ppandemic\!). Every day I learn something new. I believe it is going to further assist in growing and maintaining my business. ----- ### "Great Social Media Platform" — 5.0/5 > **Dave** | *18 avril 2024* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: It is the Social Media platform. We love that we can post one message and it goes to all of our platforms. > > **Inconvénients**: Calendar. Never have been able to maximize the calendars potential. > > Our experience has been great thanks to the hard work of \[sensitive content hidden\]. He went beyond his scope and when he was not sure of the path, he would take the time to stay with us as a rep directed and showed us how to correct our issue. My partners and I appreciate that we could always contact \[sensitive content hidden\] when we were having issues with the website, social media, Google business, etc. Anything we need, \[sensitive content hidden\] is always there for us. ----- ### "Great idea, but poor follow through." — 3.0/5 > **Leigha** | *22 octobre 2024* | Services financiers | Taux de recommandation : 3.0/10 > > **Avantages**: I liked that they managed our Google Ads, calls, website, listings, and socials in one place. > > **Inconvénients**: I did not like the responsiveness from staff. It was difficult to get them to attend to our account. We did not get quality leads. We were miscategorized, leading to not only fewer calls, but calls for another industry taking vital time away from business. We were spending 5 figures and not getting attention needed. > > Not good enough service for the money spent. We were spending 5 figures and not getting attention needed. ----- ### "Great comprehensive software package for a small business" — 4.0/5 > **Jennifer** | *12 juillet 2023* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: Love the calendar, CRM, online appts and reminders, and ability to create/edit/send \& re-send invoices (\& take payment online) > > **Inconvénients**: Searching the CRM -- when you type a first and last name it shows ALL entries that match either the first or last name, and then I have to scroll through to find what I'm looking for. Just show me the perfect match\! Or at least make it the first thing I see. > > Very helpful, more useful than I expected when I chose it ----- ### "THRYV A Great CRM, All in One Software for Small Businesses" — 5.0/5 > **Lisa** | *26 mars 2024* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: THRYV is easy to use, easy to implement, and provides features that other software in this category does not, for instance, estimates, invoicing, and some marketing. > > **Inconvénients**: I can't pull reports that include all my customers due to line restrictions. I would also like to see a "last date of purchase" field (for marketing purposes). > > Overall I am very happy with the THRYV software, and I haven't found a comparable offering for the price. ----- Page : 1/21\ Suivant: [Page suivante](https://www.capterra.lu/software/156926/thryv?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/156926/thryv) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées