---
description: Neon : qu'en pensent les utilisateurs ? Lisez les avis clients sur Neon, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Neon - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de facturation](/directory/30015/billing-and-invoicing/software) > [Neon](/software/157244/neon)

# Neon

Canonical: https://www.capterra.lu/software/157244/neon

> Neon est un logiciel de facturation, de gestion tarifaire et de gestion de la relation client pour les télécommunications.
> 
> Conclusion : 2 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Neon ?

Les entreprises de télécommunications, les fournisseurs de services de télécommunications en gros et au détail, et les entreprises nécessitant des solutions de gestion des relations clients.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.0/5** | 2 Avis |
| Simplicité | 3.5/5 | D'après l'ensemble des avis |
| Support client | 3.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.0/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Neon Soft
- **Fondé**: 2015

## Contexte commercial

- **À partir de**: 30,00 £GB
- **Type de licence**:  (Essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: Royaume-Uni

##  Fonctionnalités

- Base de données de contacts
- Facturation
- Facturation récurrente et des abonnements
- Factures personnalisables
- Moteur de notation
- Paiements mobiles
- Post-Paid Service
- Pre-Paid Service
- Rappels
- Traitement des paiements

## Ressources d'aide

- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels de facturation](https://www.capterra.lu/directory/30015/billing-and-invoicing/software)

## Catégories connexes

- [Logiciels de facturation](https://www.capterra.lu/directory/30015/billing-and-invoicing/software)
- [Logiciels de provisionnement](https://www.capterra.lu/directory/20054/billing-and-provisioning/software)

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4. [Bookipi](https://www.capterra.lu/software/195165/bookipi) — 4.8/5 (176 reviews)
5. [Jobber](https://www.capterra.lu/software/127994/jobber) — 4.6/5 (1420 reviews)

## Avis

### "NEON CRM FOR NON PROFIT MANAGEMENT" — 4.0/5

> **Kenneth** | *23 octobre 2018* | Gestion d'organisme à but non lucratif | Taux de recommandation : 7.0/10
> 
> **Avantages**: The ability to build custom forms/questionaires for the recipients of the services of our non-profits is an excellent feature.  Custom forms are easy to build and to post within our website which was also built by NEON.  They have also recently built up their relationship with Constant Contacts.  Linking to CC is now done directly through a tab within the NEON account.  Creating newsletters and  custom importing specific categories from our NEON data base is EXTREMELY easy and efficient now.
> 
> **Inconvénients**: NEON customer service and tech assist is sub par.  Sending an email or IM to the tech support has often gone with no reply.  When we have scheduled a tech assist or training phone call the NEON rep has been little to no use and got through 2 questions out of 8 during a 30 minute teleconference.  We were then billed for tech assist even thought the information provided by the representative was either useless and the rep was certainly not an expert on the system.
> 
> Overall, we think the monthly cost for NEON is reasonable and they offer a non-profit annual rate.  There have been some issues with importing historic data into the system from oler Constant Contact databases and not all of the imports were properly categorized upon upload.  Once a user learns the system and how to filter data, it becomes an extremely powerful capability for an organization.

-----

### "Great Product and Price\!" — 4.0/5

> **Glenn** | *20 janvier 2017* | Télécommunications | Taux de recommandation : 10.0/10
> 
> **Avantages**: Automatic billing, portal matches my website and colors.
> 
> **Inconvénients**: No sales tax reports.
Can't create a manual invoice and sent to customer immediately. For example: If I want to charge setup fee's or for equipment where payment is due upfront. 
Would like NEON to disable customers pbx account.
> 
> NEON helped fill a gap for a special platform we needed to provide to certain clients.  The low monthly cost was quickly made up by being able to track the customers usage more efficiently.  NEON provides a nice portal for your customers to see what is going on and what kind of usage they have been using.

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/157244/neon)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/157244/NEON/> |
| en-AE | <https://www.capterra.ae/software/157244/neon> |
| en-AU | <https://www.capterra.com.au/software/157244/neon> |
| en-CA | <https://www.capterra.ca/software/157244/neon> |
| en-GB | <https://www.capterra.co.uk/software/157244/neon> |
| en-IE | <https://www.capterra.ie/software/157244/neon> |
| en-IL | <https://www.capterra.co.il/software/157244/neon> |
| en-IN | <https://www.capterra.in/software/157244/neon> |
| en-NZ | <https://www.capterra.co.nz/software/157244/neon> |
| en-SG | <https://www.capterra.com.sg/software/157244/neon> |
| en-ZA | <https://www.capterra.co.za/software/157244/neon> |
| fr | <https://www.capterra.fr/software/157244/neon> |
| fr-BE | <https://fr.capterra.be/software/157244/neon> |
| fr-CA | <https://fr.capterra.ca/software/157244/neon> |
| fr-LU | <https://www.capterra.lu/software/157244/neon> |

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