--- description: RQ Retail Management : qu'en pensent les utilisateurs ? Lisez les avis clients sur RQ Retail Management, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RQ Retail Management - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de points de vente](/directory/20053/retail-management-systems/software) > [RQ Retail Management](/software/15866/rq) # RQ Retail Management Canonical: https://www.capterra.lu/software/15866/rq Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/15866/rq?page=2) > Système de gestion de commerce de détail et de point de vente pour les commerces de détail spécialisés. > > Conclusion : 58 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise RQ Retail Management ? Les commerces de détail spécialisés allant de 2 à 4 000 emplacements avec un nombre illimité d'utilisateurs. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 58 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.2/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: iQmetrix - **Pays**: Vancouver, Canada - **Fondé**: 1999 ## Contexte commercial - **À partir de**: 110,00 $US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Barcode/Ticket Scanning - Comptes clients - Gestion de l'e-commerce - Gestion des bons de commande - Gestion des cartes cadeaux - Gestion des employés - Gestion des remises - Gestion des retours - Gestion des stocks - Gestion des stocks de la vente au détail - Logiciels d'expérience client - Rapports de ventes - Rapports et analyses - Signature électronique - e-mail marketing ## Intégrations (9 au total) - Arcade - Elavon - Heartland Payments+ - Intelocate - OneSource - SimpleTexting - Smart Access - Statflo - tracpoint ## Ressources d'aide - Service client/e-mail - FAQ/forums - Support téléphonique - Chat ## Category - [Logiciels de gestion de points de vente](https://www.capterra.lu/directory/20053/retail-management-systems/software) ## Catégories connexes - [Logiciels de gestion de points de vente](https://www.capterra.lu/directory/20053/retail-management-systems/software) - [Logiciels de caisse](https://www.capterra.lu/directory/20052/point-of-sale/software) - [Logiciels de caisse pour magasins](https://www.capterra.lu/directory/31656/retail-pos-system/software) ## Logiciels similaires 1. [Epos Now](https://www.capterra.lu/software/152638/epos-now) — 3.8/5 (714 reviews) 2. [Shopify](https://www.capterra.lu/software/83891/shopify) — 4.5/5 (6676 reviews) 3. [RetailEdge](https://www.capterra.lu/software/76636/retailedge) — 4.8/5 (186 reviews) 4. [PayPal](https://www.capterra.lu/software/179251/paypal) — 4.6/5 (26341 reviews) 5. [Lightspeed Retail](https://www.capterra.lu/software/120491/lightspeed-retail) — 4.0/5 (975 reviews) ## Avis ### "Review of RQ as a whole" — 4.0/5 > **Madison** | *21 septembre 2023* | Télécommunications | Taux de recommandation : 9.0/10 > > **Avantages**: Easy to learn and use. Lots of different features and reports to pull. Was utilized hourly if not constantly > > **Inconvénients**: Sometimes was slow or would crash, but could have been an issue with our computer ----- ### "RQ from iQMetrix - a brief review" — 5.0/5 > **Adam** | *7 août 2014* | Fabrication électrique/électronique | Taux de recommandation : 10.0/10 > > **Avantages**: The best parts of this software are perhaps not features of the software at all, but rather the support you receive from the company. In email, phone, and online message boards, iQMetrix truly responds to its users and community in a way that goes beyond any expectations. They also hold training events and summits for their community and users to network and discover, which have been instrumental in propelling our knowledge and usage of the software. The software itself is generally intuitive and easy to use. Its layout makes it very easy for anyone who is new to the program to pick up the methods and perform sales and other basic tasks with little to no training. The deeper you dig into the program, the more you realize just how comprehensive the power to control everything in the company can be through this single source. The obvious management portions are there for inventory, operations, and finance, but the real gem is the suite of reporting that is baked in to the system. While there is very little you are unable to find using the baked-in reporting, any further reporting can be augmented by exporting these reports to Excel and using your own analytics teams to dive deeper into the data. For advanced users, there is a business intelligence module that allows intermediate and experienced database users complete freedom to query their database. This provides the ultimate flexibility in building custom reports and allows for the automation and scheduling of reports. The automated reports can setup to email individuals or groups in a variety of formats. The BI module is my favorite part of the software. > > **Inconvénients**: The main gripes I have with the software stem from the clearly underdeveloped sections. While the vast majority of the software works well, there are often very small details that could be implemented that would save vast amounts of time and energy. That being said, the competitors we've used in the past simply do not hold up well, even to the underdeveloped tools in RQ. The vast majority of the software is easy to use and intuitive. ----- ### "Con company" — 2.0/5 > **Stephanie** | *29 août 2018* | Services sans fil > > **Avantages**: RQ4 on its face is a great POS tool with the one positive that it seemed to provide more detailed reports than most other POS software available. > > **Inconvénients**: RQ4 was constantly doing updates which caused a lot of the functionality of the POS sofware to actually work. The updates created more bugs than what they were supposedly being created to fix. On top of the fact that these "updates" took away useful features most of the time because software writers were listening to "customer advice" and wrote in changes that had illogical practicality for actual end-users. Lastly, my recommendation is to not use this company--go somewhere else. We were a customer for over 7 years and when we had to close our doors, we were told that RQ4's (iQmetrix) contract involved a clause in which they could auto-renew every year--which sounds fine until you learn about the rest of the contract clause...in that if your contract is set for auto-renewal on Dec. 31st, AND you don't cancel within 60 days of your auto-renewal date, say you cancel on Nov. 1st in this scenario, RQ4 is obligating you to pay an entire year of services for the following year\! So whatever you do, don't use this company\! They operate on criminal contract practices. ----- ### "Excellent product for integration" — 5.0/5 > **Casey** | *24 mai 2022* | Vente au détail | Taux de recommandation : 9.0/10 > > **Avantages**: I have used this product for 6 years in my current role, and it is one of the most utilized programs we have. The integration with a lot of the other tools we have Statflo, Shiftlab, ...etc makes it very convenient and efficient. > > **Inconvénients**: Some of the software updates can be inconvenient, but they're usually quick to update and fix any bugs. ----- ### "Great For Retail Management" — 5.0/5 > **Glenn** | *26 mai 2021* | Télécommunications | Taux de recommandation : 7.0/10 > > **Avantages**: Love how you can clock in and out and can utilize different sales reporting and inventory management. > > **Inconvénients**: Some of the features like report needs to be customized and can be somewhat confusing on how to put together sales reporting. The schedule feature can also be somewhat confusing to put together. Some additional training on the software is highly encouraged. > > Overall we use RQ to manage our time cards and schedules and we used it heavily in the past to manager all inventory. It was very useful but does take some additional training if you want to fully use it. ----- Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/15866/rq?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/15866/rq) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées