--- description: Cugic : qu'en pensent les utilisateurs ? Lisez les avis clients sur Cugic, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Cugic - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Messagerie instantanée](/directory/30797/live-chat/software) > [Cugic](/software/158672/cugic) # Cugic Canonical: https://www.capterra.lu/software/158672/cugic Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/158672/cugic?page=2) > La plupart des entreprises convertissent leur trafic web en ventes, vous serez également en mesure de convertir vos visiteurs en clients rapidement > > Conclusion : 7 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Cugic ? Idéal pour les start-up, les petites et moyennes entreprises et les entreprises du monde entier, souhaitant augmenter l'engagement des visiteurs et les conversions de vente. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **5.0/5** | 7 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Cugic - **Pays**: Princeton, É.-U. - **Fondé**: 2016 ## Contexte commercial - **À partir de**: 10,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Chat et messagerie - Chat proactif - Formulaire hors ligne - Géociblage - Messagerie client en temps réel - Stratégie de marque personnalisable - Third-Party Integrations - Transferts/Routage ## Intégrations (2 au total) - Meta for Business - Twitter/X ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Messagerie instantanée](https://www.capterra.lu/directory/30797/live-chat/software) ## Logiciels similaires 1. [LiveAgent](https://www.capterra.lu/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [EngageBay CRM](https://www.capterra.lu/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 3. [LiveChat](https://www.capterra.lu/software/62194/livechat) — 4.6/5 (1715 reviews) 4. [HubSpot Service Hub](https://www.capterra.lu/software/182476/hubspot-service-hub) — 4.4/5 (187 reviews) 5. [Zendesk Suite](https://www.capterra.lu/software/164283/zendesk) — 4.4/5 (4072 reviews) ## Avis ### "Conversion booster\!" — 5.0/5 > **Elia** | *10 novembre 2017* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: I could not manage traffic on my e-commerce website and was desperately looking for some company to help me manage it. I came across Cugic.com and found the website to be very appealing. I got in touch with the Cugic team and they made me understand how it all works. I'm extremely happy to have Cugic chat on my website as it manages the excessive traffic during peak sales season. This way not a single person is left unattended due to time differences in different countries. I would recommend Cugic to everyone who's looking for a chat software for their businesses. > > **Inconvénients**: Design; although it is ok but could have been more improved. They should expand their online community management team ----- ### "ingenious chat solution" — 5.0/5 > **Mike** | *26 janvier 2017* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: Geo tagging of customers > > **Inconvénients**: It takes time to integrate. > > I have tried many products in the market but this is one of a kind. It has added many unique, most-wanted features and presented them in a single platform. You can take out reports, talk to multiple clients, geo-target customers, video call and what not. It is very easy to use, with a simple UI and it has an option to connect with your favorite social media as well so that you can track the online presence of your brand as well. ----- ### "Innovative app" — 5.0/5 > **david** | *6 février 2017* | Marketing et publicité | Taux de recommandation : 9.0/10 > > **Avantages**: the ability to integrate itself with social media and oull out valuable data. > > I started using Cugic a couple of months ago and it has been a great experience so far. It has been designed by keeping the latest trends in mind. The developers have done a tremendous job while designing the UI of the app. Its easy to use and it can be easily understood by new users. You dont need to train them additionaly to use this product. ----- ### "Amazing and Easy to Use" — 5.0/5 > **Safa** | *23 janvier 2017* | Taux de recommandation : 9.0/10 > > **Avantages**: Lead tracking is extremely important when you are running any online business. Cugic also understands its importance and developed an awesome lead tracking system. > > **Inconvénients**: If the user could chat with the software bot that would be a great add-on. > > Cugic is really a one stop solution for all of your web chat needs. It is simple to use and have additional similar features to some of the leading social networking platforms. The best feature about Cugic is its ability to generate various reports which helps me identify threats and opportunities in my business model. ----- ### "Easiest chat software I have ever used" — 5.0/5 > **Allice** | *16 février 2017* | Études de marché | Taux de recommandation : 10.0/10 > > Cugic has been delivering an optimal live chat experience for years. It helped us to connect with our customers whenever it counts and wherever it counts. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/158672/cugic?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/158672/cugic) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées