--- description: Bria : qu'en pensent les utilisateurs ? Lisez les avis clients sur Bria, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bria - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de VoIP](/directory/30940/voip/software) > [Bria](/software/158718/bria) # Bria Canonical: https://www.capterra.lu/software/158718/bria Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/158718/bria?page=2) > Téléphone logiciel SIP VoIP complet. Réponse automatique, transfert d'appel, mise en attente et enregistrement. Disponible sur Mac, Windows, iOS et Android. > > Conclusion : 106 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Bria ? Collaboration d'équipe pour les PME. Les agents du call center pour les bureaux d'aide. Communications unifiées pour les entreprises. Bria sert les entreprises en les aidant à tirer le meilleur parti de leurs installations de téléphonie IP. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 106 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 3.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: CounterPath - **Pays**: Vancouver, Canada - **Entreprise fondée en**: 2002 ## Contexte commercial - **À partir de**: 2,95 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Canada, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Automate d'appel - CTI (couplage téléphonie informatique) - Chat en temps réel - Chat et messagerie - Chat privé - Collaboration entre plusieurs utilisateurs - Communication multicanal - Conférences - Conférences vidéo - Contrôles/Permissions d'accès - Distribution automatique des appels - Distribution des appels - Enregistrement des appels - Enregistrements - Fichiers audio et vidéo bidirectionnels - Fichiers audio et vidéo bidirectionnels - Gestion de la communication - Gestion des centres d'appel - Gestion des contacts - Gestion des listes d'appels - Identification de l'appelant - Journalisation des appels - Liaisons SIP - Logiciels d'expérience client - Logiciels de VoIP - Messagerie vocale - Outils de collaboration - Partage d'écran - Partage des fichiers - Profils des appelants - Rapports et analyses - Recherche/Filtre - Routage des appels - Scripts d'appel - Streaming de présentation - Suivi des appels - Suivi des appels - Tableau de bord - Tableau de bord d'activités - Third-Party Integrations - Transfert d’appel ## Intégrations (11 au total) - ACCOUNTS - Callture - CloudCall - Crexendo Cloud Business Phone System - Localphone - Microsoft Outlook - OnSIP - Salesforce Sales Cloud - Ubefone - Zadarma - babelforce ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de VoIP](https://www.capterra.lu/directory/30940/voip/software) ## Catégories connexes - [Logiciels de VoIP](https://www.capterra.lu/directory/30940/voip/software) - [Logiciels de centre d'appel](https://www.capterra.lu/directory/30007/call-center/software) - [Logiciels de téléphonie](https://www.capterra.lu/directory/30084/telephony/software) - [Outils collaboratifs](https://www.capterra.lu/directory/15/collaboration/software) - [Logiciels SIP (softphone)](https://www.capterra.lu/directory/31029/softphone/software) ## Logiciels similaires 1. 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[Zoom Phone](https://www.capterra.lu/software/208535/zoom-phone) — 4.5/5 (244 reviews) ## Avis ### "My Bria Experience" — 5.0/5 > **Zyren Christian** | *8 juin 2021* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: One of the most thing I like about this app is that it is so easy to use, user interface was very appealing and even if you're a newbie I'm sure you can easily adapt to this software > > **Inconvénients**: I can't think of any reason on why should I dislike this app. My overall experience on this software is great > > I'm a Bria administrator, I setup and configure this software for my colleagues and all I can say is that it was so easy to deal with it, features of this app was so awesome as well. ----- ### "Bria connects our team" — 5.0/5 > **Rica Mae** | *24 juin 2021* | Logiciels de construction | Taux de recommandation : 9.0/10 > > **Avantages**: Bria is so easy to use and administer. I'm also the one who setup this software among our team and it is so easy to install and configure. The design of this software is second to none. Kudos to the whole development team > > **Inconvénients**: If they can provide mobile development or application, it will be perfect as we are now using also our phone on day to day work > > Our company benefits from Bria software so much. With it's outstanding service and features it makes our team connected throughout the day ----- ### "Beware dealing with Counterpath" — 1.0/5 > **Mark** | *31 mars 2025* | Télécommunications | Taux de recommandation : 0.0/10 > > **Avantages**: Software is fine. But the company is run by crooks\! > > **Inconvénients**: They overcharged our credit card by over $800 and then refused to give us a refund. > > They said they would charge our debit card $61, and then took $891 from our credit card. They have refused to refund the money saying they would apply a credit instead. The thing is that we already had a credit from last time they did this and they did not use that credit when calculating the amount due. We now have over $1200 credit with them that we can't use and they are refusing to give us our money back. ----- ### "Bria Teams Works Almost Perfectly (Fix)" — 4.0/5 > **Robson** | *19 décembre 2019* | Eau/gaz/électricité | Taux de recommandation : 10.0/10 > > **Avantages**: This is my favorite phone software for helping our customers at Kalos Services Inc. Simply Great HVAC Service in Clermont, Florida. The reason we like it so much is because of it's ease of use and the ability to warm transfer our callers. > > **Inconvénients**: I had issues with the software freezing when I allowed the call log fill up. I highly recommend deleting your call log on a daily basis. There is an option for exporting your call history prior to deletion if you need to retain a record. > > I've tried other voip software apps including browser based, and Bria Teams is the best in my opinion because it makes my job easy to provide simply great service to our customers. ----- ### "Limited Functionality and No Refunds" — 4.0/5 > **Petr** | *14 avril 2024* | Télécommunications | Taux de recommandation : 0.0/10 > > **Avantages**: Offers a trial period, although it expired quickly in my case. > > **Inconvénients**: - The minimum subscription term is a full year, despite monthly pricing being advertised. - Lacks SMS support and has poor voice transmission quality. - Voicemail fails to recognize caller ID, complicating access. - My request for a refund was denied after discovering these issues, despite only a month of use. > > While Bria Solo might offer specific features, the overall experience was disappointing due to significant functionality gaps and a rigid refund policy. Consider other options before committing. ----- Page : 1/6\ Suivant: [Page suivante](https://www.capterra.lu/software/158718/bria?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/158718/bria) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées