--- description: VTEX : qu'en pensent les utilisateurs ? Lisez les avis clients sur VTEX, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: VTEX - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'e-commerce](/directory/3/ecommerce/software) > [VTEX](/software/159471/vtex) # VTEX Canonical: https://www.capterra.lu/software/159471/vtex Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/159471/vtex?page=2) > La plateforme de commerce VTEX True Cloud de classe mondiale permet aux détaillants en ligne de vendre efficacement, en maximisant les conversions. > > Conclusion : 19 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise VTEX ? Tous les secteurs de la vente au détail en ligne, servant des clients avec des ventes allant d'un million de dollars à cinq millions de dollars par an. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 19 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: VTEX - **Pays**: Sao Paulo, Brésil - **Fondé**: 1999 ## Contexte commercial - **Public cible**: 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais, espagnol, portugais - **Pays disponibles**: Allemagne, Brésil, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Catalog Management - Catégorisation/regroupement - Facturation - Gestion SEO - Gestion de l'e-commerce - Gestion de la communication - Gestion de site web - Gestion des avis - Gestion des canaux - Gestion des clients - Gestion des commandes - Gestion des commissions - Gestion des expéditions - Gestion des promotions - Gestion des retours - Gestion des stocks - Gestion des stocks - Intégration de marketplace - Logiciels d'expérience client - Marketing multicanal - Options de paiement - Panier d'achat - Rapports et analyses - Renouvel. commandes - Sécurité des données - Third-Party Integrations ## Intégrations (1 au total) - Google Analytics 360 ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels d'e-commerce](https://www.capterra.lu/directory/3/ecommerce/software) ## Catégories connexes - [Logiciels d'e-commerce](https://www.capterra.lu/directory/3/ecommerce/software) - [Gestion des commandes](https://www.capterra.lu/directory/30225/order-management/software) - [Logiciels e-commerce multicanal](https://www.capterra.lu/directory/31281/multi-channel-ecommerce/software) - [Solutions marketplace](https://www.capterra.lu/directory/31460/marketplace/software) - [Logiciels d'e-commerce](https://www.capterra.lu/directory/31821/b2b-ecommerce-platform/software) ## Logiciels similaires 1. [Shopify](https://www.capterra.lu/software/83891/shopify) — 4.5/5 (6672 reviews) 2. [WooCommerce](https://www.capterra.lu/software/187800/woocommerce) — 4.5/5 (1041 reviews) 3. [Wix](https://www.capterra.lu/software/169007/wix) — 4.4/5 (10612 reviews) 4. [SellerChamp](https://www.capterra.lu/software/179124/sellerchamp) — 4.4/5 (109 reviews) 5. [PrestaShop](https://www.capterra.lu/software/134005/prestashop) — 4.3/5 (331 reviews) ## Avis ### "Smooth Processing, Great Results" — 5.0/5 > **Brian** | *18 décembre 2025* | Immobilier | Taux de recommandation : 10.0/10 > > **Avantages**: What I liked most about VTEX is the value for my money spent \& its ease of use. I really appreciate how smooth of a transaction I experienced \& the customer support after the sale. The process was very smooth. VTEX was reporting steps as the process went on. > > **Inconvénients**: There isn’t anything not to like. The process was easy, smooth \& enjoyable. The delivered product was as expected \& went above \& beyond in certain areas. ----- ### "Ctos and Cios Must have \!\!" — 5.0/5 > **Collett** | *4 avril 2025* | Équipement et fournitures de bureau | Taux de recommandation : 9.0/10 > > **Avantages**: I like that they're on top of their game operations and making life easier in e-commerce world > > **Inconvénients**: I absolutely love everything about the software I have no complaints\! > > When introduced to this software I absolutely fell in love the first time I used it. Day one today 60 and I'm still loving everything about it. ----- ### "We are currently using a very early version of Workarea (0.6). This review is based on version 3.2." — 3.0/5 > **Ron** | *14 juin 2017* > > **Avantages**: Workarea has an easy, straightforward interface that utilizes search, enabling even the newest user to easily find their way around. It has also implemented many features which one would hope to have in a robust ecommerce platform. > > **Inconvénients**: I am always hesitant to recommend any ecommerce platform that is proprietary to the developer. It creates a situation where the marriage between retailer and developer is essentially permanent. If the retailer become dissatisfied with the developer, they are unable to "pick up and move" unless they choose to replatform. Knowing this, a retailer needs to go into things very certain that they want to work with that developer long-term. ----- ### "Easy and smooth" — 5.0/5 > **Adriano** | *23 décembre 2024* | Vente au détail | Taux de recommandation : 9.0/10 > > **Avantages**: We've tried other platforms before and Vtex is the easiest one to deal with. > > **Inconvénients**: Being very honest, everything has been good so far. > > Our website's been operating for a few years now and so far we've had no problems at all. ----- ### "intuitive digital commerce platform" — 5.0/5 > **Francisco** | *25 avril 2023* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: When it comes to making adjustments to the platform for the administration of our products, it is very intuitive and allows you to start working immediately without being an expert. > > **Inconvénients**: On the subject of integrations with other platforms, it falls a little short, but the tool fulfills what is necessary to provide an effective service when it comes to digital commerce. > > It exceeded my expectations in such a way that I recommend it as a great digital commerce platform that covers everything you need to showcase your products. ----- Page : 1/2\ Suivant: [Page suivante](https://www.capterra.lu/software/159471/vtex?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/159471/vtex) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Données structurées