---
description: Epicor CPQ : qu'en pensent les utilisateurs ? Lisez les avis clients sur Epicor CPQ, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
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title: Epicor CPQ - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Configurateur de produits](/directory/30220/product-configurator/software) > [Epicor CPQ](/software/160099/kbmax-3d-cpq)

# Epicor CPQ

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> CPQ 3D et e-commerce avec automatisation de la CAO. Epicor CPQ propose tous les outils pour réussir, ainsi que des services et une prise en charge à la pointe du marché.
> 
> Conclusion : 21 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Epicor CPQ ?

Entreprises souhaitant vendre plus de produits standard configurables. Epicor CPQ possède tous les outils pour automatiser vos processus de CPQ et de conception. Vendez plus, plus vite, en 3D.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 21 Avis |
| Simplicité | 4.3/5 | D'après l'ensemble des avis |
| Support client | 4.5/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.6/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Epicor Software
- **Pays**: Austin, É.-U.
- **Fondé**: 1996

## Contexte commercial

- **À partir de**: 150,00 $US
- **Public cible**: 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: allemand, anglais, chinois, espagnol, finnois, français, italien, japonais, néerlandais, polonais, thaï
- **Pays disponibles**: Allemagne, Australie, Belgique, Brésil, Canada, Curaçao, Danemark, Finlande, France, Irlande, Italie, Japon, Luxembourg, Mexique, Norvège, Pays-Bas, Royaume-Uni, Suède, États-Unis

##  Fonctionnalités

- Calculs des prix et des coûts
- Configurateur de produits
- Configuration basée sur les règles
- Dessin 2D
- Devis
- Gestion de l'e-commerce
- Gestion des remises
- Génération d'offres
- Imagerie 3D
- Logiciels d'expérience client
- Nomenclatures
- Tarification et calculs des coûts
- Vente guidée
- Visualisations de produit en temps réel

## Intégrations (2 au total)

- Salesforce CPQ & Billing
- Salesforce Sales Cloud

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Configurateur de produits](https://www.capterra.lu/directory/30220/product-configurator/software)

## Catégories connexes

- [Configurateur de produits](https://www.capterra.lu/directory/30220/product-configurator/software)
- [Logiciels CPQ](https://www.capterra.lu/directory/30904/cpq/software)
- [Logiciels de création de devis](https://www.capterra.lu/directory/30201/quoting/software)

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## Avis

### "Great product and company" — 5.0/5

> **Gioacchino (Gio)** | *2 décembre 2020* | Fabrication électrique/électronique | Taux de recommandation : 10.0/10
> 
> **Avantages**: The KBMax configurator has been great, thus far. We are not only using it to provide configuration experiences within Salesforce but also to provide stand-alone configurators outside of Salesforce. This ability to re-use the configurator for different channels is key to keep our costs low as well as to provide a consistent experience across channels. The ability to generate output documents from KBMax (like BOMs) has proven to be a valuable asset as well.&#10;&#10;Our company has some pretty complicated product set, which requires complex rules and experiences to be built. So far, we have not run into a problem that we couldn't solve with the KBMax configurator.&#10;As a product owner, one of the most critical differentiators of KBMax (versus competitors) is the ability for us to prototype potential configuration experiences quickly. Anyone that works with configurators knows that there are many variables to consider and having the ability to try them and test them users quickly is invaluable.&#10;&#10;Just as important as the product, is the KBMax company itself. Everyone I've ever interacted with at KBMax has been great. Part of our company's choice to go with KBMax as a vendor partner was that they seemed to "get it". They picked up on our business needs quickly and understood our complicated configuration asks. Not only did they understand, they asked forward looking questions and have been pushing best practices upon us continuously as well.
> 
> **Inconvénients**: We've noticed some deficiencies with multi-user authoring.  For example, if you have multiple admins that are authoring or editing the same part of your configuration data model, you can potentially run into issues overwriting eachother's work.  I'm not sure that any CPQ configurator solution does this well, though.&#10;&#10;However, we have provided this feedback to KBMax already to consider enhancing in future product releases.

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### "Epicor CPQ - Best CPQ on the Market" — 5.0/5

> **Chris** | *21 mai 2025* | Logiciels de construction | Taux de recommandation : 10.0/10
> 
> **Avantages**: Ease of use and having the capability to be able to essentially do anything we would need for our business. The support team is also fantastic and respond very quickly if there are any issues. The product itself in my opinion, is by far the best CPQ tool on the market. Other CPQs do not offer as many features, customizability, and control compared to Epicor CPQ.
> 
> **Inconvénients**: There is not much I would really say that I dislike of Epicor. One thing that would be nice is if we were able to change some more of the layouts and views of certain fields. But overall, there isn't much to dislike of Epicor CPQ.
> 
> Overall I would describe my experience with Epicor CPQ as excellent. I personally work within the environment almost everyday, and the ease of use of the configurator really does make my job easier to make changes and meet deadlines.

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### "Good flexibility but heavy to program depending on the requirement" — 4.0/5

> **Binh** | *11 novembre 2020* | Logiciels de construction | Taux de recommandation : 7.0/10
> 
> **Avantages**: Flexibility to customize as needed.  Easy interface.
> 
> **Inconvénients**: Need to be a very technical programmer to configure the rules and workflow.  Analytics is difficult (e.g. exporting quotes data, need APIs, etc..).  Would like to see more native BI possibilities or at minimum export to Excel functions.
> 
> Great people and support, but sacrifice some robustness of functions due to high degree of flexibility and customization that is possible (lots of troubleshooting).

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### "Epicor CPQ is ahead of all other platforms\!" — 5.0/5

> **Ryan** | *21 mai 2025* | Logiciels de construction | Taux de recommandation : 10.0/10
> 
> **Avantages**: Where do I even start? The support team is fantastic, development team is fast and knowledgeable, and the interface is fully customizable. We had all of our needs met and our implementation phase
> 
> **Inconvénients**: Can't say there is much that we don't like about the product. We initially had some issues related to the mobile version on older phones, but that has since been fully remedied.
> 
> Head and shoulders above any other CPQ platform on the market\! We did market research and also met with several competitors prior to selecting Epicor. Epicor delivered where others could not.

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### "Epicor CPQ is amazing" — 5.0/5

> **Michael** | *21 mai 2025* | Logiciels de construction | Taux de recommandation : 10.0/10
> 
> **Avantages**: The implementation, usability and quality of the product is what I like most about the product.  Top notch product\!
> 
> **Inconvénients**: The billing.  I am not sure we have had a correct invoice yet. I know that you guys switched to a new system but it has been a struggle to get accurate invoices.
> 
> Overall experience has been great.  Our dealers love it, utilizing it on the web is easy and straight forward for our customers.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/160099/kbmax-3d-cpq)

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