---
description: ETS : qu'en pensent les utilisateurs ? Lisez les avis clients sur ETS, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ETS - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de SVI (serveur vocal interactif)](/directory/30231/ivr/software) > [ETS](/software/160319/ets)

# ETS

Canonical: https://www.capterra.lu/software/160319/ets

> ETS enregistre et analyse des appels réels répliqués pour s'assurer que votre infrastructure vocale offre une expérience client irréprochable.
> 
> Conclusion : 1 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise ETS ?

Les centres de contacts et les intégrateurs de systèmes se reposent sur ETS afin d'avoir des possibilités de test inégalées pour leurs communications unifiées, leurs configurations de SVI et leur infrastructure téléphonique.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **5.0/5** | 1 Avis |
| Simplicité | 5.0/5 | D'après l'ensemble des avis |
| Support client | 4.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 5.0/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Occam Networks
- **Pays**: London, R.-U.
- **Fondé**: 2016

## Contexte commercial

- **À partir de**: 1.280,00 $US
- **Type de licence**:  (Essai gratuit)
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur)
- **Langues**: anglais
- **Pays disponibles**: Royaume-Uni, États-Unis

##  Fonctionnalités

- Enregistrement des appels
- Gestion des centres d'appel
- IVR
- Prise en charge de plusieurs scripts
- Routage des appels
- Saisie téléphonique
- Suivi des appels
- Synthèse vocale

## Ressources d'aide

- Support téléphonique

## Category

- [Logiciels de SVI (serveur vocal interactif)](https://www.capterra.lu/directory/30231/ivr/software)

##  Logiciels similaires

1. [VoIP.ms](https://www.capterra.lu/software/203084/voip-ms) — 4.8/5 (697 reviews)
2. [Ringover](https://www.capterra.lu/software/169627/ringover) — 4.7/5 (858 reviews)
3. [Genesys Cloud CX](https://www.capterra.lu/software/21409/genesys-cloud) — 4.3/5 (262 reviews)
4. [XCALLY](https://www.capterra.lu/software/136894/xcally) — 4.8/5 (130 reviews)
5. [MyOperator](https://www.capterra.lu/software/159433/myoperator) — 4.2/5 (68 reviews)

## Avis

### "Excellent SAAS system that allows us to test and monitor our incoming circuits / customer experience" — 5.0/5

> **Dara** | *13 septembre 2017* | Télécommunications | Taux de recommandation : 9.0/10
> 
> **Avantages**: It's really easy to use, it's not just for highly technical staff. Their approach to pricing allows us to use our own people for testing rather than pay for consultancy we don't require and we can test as much as we like without getting hit with additional costs.
> 
> **Inconvénients**: Currently there isn't any web chat testing features, although we have been told this is in development and will be released into the product soon and will be included in the current pricing.
> 
> Using ETS we've been able to solve a few ongoing issues with capacity from our suppliers. When load testing with ETS we discovered that we were not being provided with the capacity that had been sold to us. Once we we showed the results to our suppliers this was quickly rectified and we then tested again using ETS and were happy with the results. Also we are now monitoring our inbound revenue generating numbers to ensure that they are available and if there are any problems ETS alerts us before our customers have issues and it affects our revenue.

## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/160319/ets)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/software/160319/ets> |
| de-AT | <https://www.capterra.at/software/160319/ets> |
| de-CH | <https://www.capterra.ch/software/160319/ets> |
| en | <https://www.capterra.com/p/160319/ETS/> |
| en-AE | <https://www.capterra.ae/software/160319/ets> |
| en-AU | <https://www.capterra.com.au/software/160319/ets> |
| en-CA | <https://www.capterra.ca/software/160319/ets> |
| en-GB | <https://www.capterra.co.uk/software/160319/ets> |
| en-IE | <https://www.capterra.ie/software/160319/ets> |
| en-IL | <https://www.capterra.co.il/software/160319/ets> |
| en-IN | <https://www.capterra.in/software/160319/ets> |
| en-NZ | <https://www.capterra.co.nz/software/160319/ets> |
| en-SG | <https://www.capterra.com.sg/software/160319/ets> |
| en-ZA | <https://www.capterra.co.za/software/160319/ets> |
| es | <https://www.capterra.es/software/160319/ets> |
| es-AR | <https://www.capterra.com.ar/software/160319/ets> |
| es-CL | <https://www.capterra.cl/software/160319/ets> |
| es-CO | <https://www.capterra.co/software/160319/ets> |
| es-CR | <https://www.capterra.co.cr/software/160319/ets> |
| es-DO | <https://www.capterra.do/software/160319/ets> |
| es-EC | <https://www.capterra.ec/software/160319/ets> |
| es-MX | <https://www.capterra.mx/software/160319/ets> |
| es-PA | <https://www.capterra.com.pa/software/160319/ets> |
| es-PE | <https://www.capterra.pe/software/160319/ets> |
| fr | <https://www.capterra.fr/software/160319/ets> |
| fr-BE | <https://fr.capterra.be/software/160319/ets> |
| fr-CA | <https://fr.capterra.ca/software/160319/ets> |
| fr-LU | <https://www.capterra.lu/software/160319/ets> |
| it | <https://www.capterra.it/software/160319/ets> |
| nl | <https://www.capterra.nl/software/160319/ets> |
| nl-BE | <https://www.capterra.be/software/160319/ets> |
| pt | <https://www.capterra.com.br/software/160319/ets> |
| pt-PT | <https://www.capterra.pt/software/160319/ets> |

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