--- description: ReputationStacker : qu'en pensent les utilisateurs ? Lisez les avis clients sur ReputationStacker, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ReputationStacker - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de satisfaction client](/directory/30541/customer-satisfaction/software) > [ReputationStacker](/software/160682/reputationstacker) # ReputationStacker Canonical: https://www.capterra.lu/software/160682/reputationstacker Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/160682/reputationstacker?page=2) > Solution basée sur le cloud qui permet aux entreprises d'automatiser et de gérer les avis des clients en ligne et la réputation de la marque. > > Conclusion : 59 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ReputationStacker ? Conçu pour les petites et grandes entreprises, il s'agit d'un logiciel basé sur le cloud qui permet d'automatiser les processus de collecte des avis pour une marque sur des sites web. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 59 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: ReputationStacker ## Contexte commercial - **À partir de**: 63,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus ## Fonctionnalités - Analyse de la concurrence - Analyse des sentiments - Analyse des tendances - Analyse visuelle - Communication multicanal - Demande d'avis - Distribution multicanal - Formulaires personnalisables - Gestion SEO - Gestion de l'expérience client - Gestion des campagnes - Gestion des commentaires négatifs - Gestion des e-mails - Gestion des enquêtes et sondages - Gestion des réponses - Hashtag Tracking - Intégration des médias sociaux - Messagerie SMS - Modèles personnalisables - Notification en cas d'avis émis - Partage social - Review Sharing - Segmentation de la clientèle - Structure des enquêtes de Net Promoter Score (NPS) - Suivi de l'engagement - Suivi des mots-clés - Surveillance des avis émis - Tableau de bord ## Intégrations (1 au total) - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de satisfaction client](https://www.capterra.lu/directory/30541/customer-satisfaction/software) ## Catégories connexes - [Logiciels de satisfaction client](https://www.capterra.lu/directory/30541/customer-satisfaction/software) - [Gestion de l'é-réputation](https://www.capterra.lu/directory/30750/reputation-management/software) - [Logiciels de gestion des avis](https://www.capterra.lu/directory/31024/review-management/software) ## Logiciels similaires 1. [Trustpilot](https://www.capterra.lu/software/169618/trustpilot) — 4.5/5 (1207 reviews) 2. [Birdeye](https://www.capterra.lu/software/152997/birdeye) — 4.7/5 (707 reviews) 3. [GiveMe5.ai](https://www.capterra.lu/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews) 4. [GatherUp](https://www.capterra.lu/software/1021453/gatherup) — 4.6/5 (41 reviews) 5. [Brand24](https://www.capterra.lu/software/149054/brand24) — 4.7/5 (256 reviews) ## Avis ### "Reputation Stacker the best in its field" — 5.0/5 > **Thomas** | *10 janvier 2023* | Banque | Taux de recommandation : 10.0/10 > > **Avantages**: 1. Reputation Monitoring: Reputation Stacker automatically monitors the brand’s reputation across the web and social media, responding to customer reviews and comments helping you stay on top of your reputation2. Messaging Platform: Reputation Stacker offers a two-way communication platform for engaging customers and responding to their inquiries with ease.3. Campaigns: Reputation Stacker allows businesses to create customer loyalty campaigns to reward regular customers or encourage new customers to engage with the brand.4. Analytics: Reputation Stacker provides customer insights that help businesses understand the perception of their brand by offering detailed customer analytics.5. Automation: A range of automated processes help businesses save time and provide better customer service while engaging with customers at scale. > > **Inconvénients**: I cannot think of anything that is missing > > Since I began using Reputation Stacker for my business and it has been such a great experience\! The platform is incredibly intuitive, and their customer support has been top-notch. I was able to quickly set up my business profile, manage reviews across multiple platforms, and even customize automated responses for customers. They continuously update their software with new features and innovations that help me stay on top of my online reputation and gives me a much better understanding of what customers are saying about our business. I highly recommend Reputation Stacker to any business looking to stay on top of their online reviews and use the data to improve customer satisfaction and loyalty. ----- ### "We're very happy with ReputationStacker compared to similar systems for enterprise reputation management" — 5.0/5 > **Phil** | *22 juillet 2026* | Restaurants | Taux de recommandation : 10.0/10 > > **Avantages**: I really appreciate the review request and response automations. It makes getting reviews for our business locations very easy. The location reports are also good for seeing if anything is an issue at any of our locations. > > **Inconvénients**: There is nothing to I can think of that is problematic or not good about it. I've never experienced errors. > > We tried some of the bigger legacy reputation management software at a few of our locations but the pricing and unused features didn't make sense so we switched to ReputationStacker and rolled it out company-wide. Everyone has been very happy with it - marketing likes the reviews and improved search rankings, operations likes the data and location comparison, managers like the auto-review replies and follow-up functions. Overall we are very satisfied with ReputationStacker. ----- ### "Excellent reputation management software" — 5.0/5 > **Damon** | *4 septembre 2026* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: What I like the most about ReputationStacker is how effective it is at online reputation management, especially considering that it's pretty much hands off and runs itself. We have it connected to our CRM so that when a customer moves to a certain status then they get added to ReputationStacker and it gets them to write a review. Then it responds to the review. Then it analyzes the review and flags it if the customer needs human follow up. And it auto-shares our reviews on FB \& IG. And the reviews it gets push us higher in Google and AI recommendations. > > **Inconvénients**: There is nothing that I don't like or don't find reliable with ReputationStacker. It always performs as I would expect. > > We use to use another platform for reviews that had all kinds of other bells and whistles that we didn't use and the platform itself was complicated and had a steep learning curve. One of our managers suggested we try ReputationStacker because she used it at her last job and said that it's really good for online reputation management but also that it's easy to learn. She wasn't wrong. I'd say that you don't really have to "learn" anything to use it - it's all about setting it up at the beginning so it runs all automatically, and the support people were more than helpful when we were setting it up or anytime we've had any questions after that. ----- ### "Not sure worth the value" — 3.0/5 > **Valerie** | *10 septembre 2019* | Cosmétiques | Taux de recommandation : 4.0/10 > > **Avantages**: Texting and email offered. > > **Inconvénients**: Requires a lot of work because it is not integrated into my own Customer management system. Decided to drop the software. Also, in Canada they charge this software in American dollars which I did not know so my bill was 25% bigger than expected. > > Did not think it was that easy to use or understand. I decided to drop it. ----- ### "ReputationStacker is the best online reputation management software I've used" — 5.0/5 > **Amanda** | *17 juillet 2026* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: I appreciated the free trial to make sure that we liked it before we committed. The ReputationStacker support team was very attentive to make sure we were set up correctly and comfortable using the system. It's an easy enough system that adding more locations and training more staff takes just a moment to do whenever we need to. > > **Inconvénients**: It's not often that I don't find something to complain about with a software system, but I have no complaints with this one at all. > > ReputationStacker is the best online reputation management software I've used, and I've used a few others before including BirdEye and Podium. ReputationStacker has all of the features without the long contracts and high fees. I also like the dashboard better for managing multiple business locations. It's a better layout and saves me time. ----- Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/160682/reputationstacker?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/160682/reputationstacker) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées