---
description: Bird : qu'en pensent les utilisateurs ? Lisez les avis clients sur Bird, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bird - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de sms marketing](/directory/30842/sms-marketing/software) > [Bird](/software/160795/messagebird)

# Bird

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> Une plateforme de communication cloud connectant plus de 15 000 entreprises à leurs clients par l'intermédiaire du SMS, de la voix sur IP et de l'API de chat les plus rapides et les plus fiables du monde.
> 
> Conclusion : 157 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Bird ?

Toutes les entreprises ayant des aspirations mondiales de communication client

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.4/5** | 157 Avis |
| Simplicité | 4.4/5 | D'après l'ensemble des avis |
| Support client | 4.2/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Bird
- **Pays**: Amsterdam, Pays-Bas
- **Entreprise fondée en**: 2011

## Contexte commercial

- **À partir de**: 50,00 $US
- **Type de licence**:  (Version gratuite disponible)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: allemand, anglais, espagnol, français, italien, néerlandais, portugais
- **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, Pays-Bas, Royaume-Uni, États-Unis

##  Fonctionnalités

- API
- Automate d'appel
- Automatisation du marketing
- Chat et messagerie
- Confirmations/Reminders
- Coupons mobiles
- Débogage
- Enregistrement des appels
- Envoi de SMS en masse
- Gestion des campagnes
- Gestion des centres d'appel
- Gestion des contacts
- Gestion des enquêtes et sondages
- Gestion des modèles
- IVR
- Interface graphique
- Journalisation des appels
- Liaisons SIP
- Logiciels d'expérience client
- Logiciels de VoIP
- Messagerie bidirectionnelle
- Messagerie planifiée
- Messagerie vocale
- Modèles prédéfinis
- Outils de collaboration
- Personnalisation de la voix
- Personnalisation de messages
- Planification des campagnes
- Planification des rendez-vous
- Prise en charge de plusieurs scripts
- Rappels d'appels
- Rapports et analyses
- Rendez-vous récurrents
- Replanification
- Réponses automatisées
- SMS Marketing
- Saisie téléphonique
- Suivi des appels
- Synthèse vocale
- Transfert d’appel

## Intégrations (5 au total)

- Adobe Commerce
- IFTTT
- Tray.io
- Zapier
- Zendesk Suite

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels de sms marketing](https://www.capterra.lu/directory/30842/sms-marketing/software)

## Catégories connexes

- [Logiciels de sms marketing](https://www.capterra.lu/directory/30842/sms-marketing/software)
- [Développement d'applications](https://www.capterra.lu/directory/30082/application-development/software)
- [Logiciels de téléphonie](https://www.capterra.lu/directory/30084/telephony/software)
- [Logiciels de SVI (serveur vocal interactif)](https://www.capterra.lu/directory/30231/ivr/software)
- [Logiciels de VoIP](https://www.capterra.lu/directory/30940/voip/software)

##  Logiciels similaires

1. [Project Broadcast](https://www.capterra.lu/software/1059384/project-broadcast) — 4.9/5 (652 reviews)
2. [Twilio](https://www.capterra.lu/software/180158/twilio-communications-platform) — 4.4/5 (513 reviews)
3. [SlickText](https://www.capterra.lu/software/155430/slicktext-com) — 4.8/5 (271 reviews)
4. [Clearstream](https://www.capterra.lu/software/158103/clearstream) — 4.8/5 (700 reviews)
5. [EZ Texting](https://www.capterra.lu/software/145848/ez-texting) — 4.5/5 (273 reviews)

## Avis

### "Excellent customer support\! Great developers" — 4.0/5

> **Scott** | *20 novembre 2018* | Automatisation industrielle | Taux de recommandation : 9.0/10
> 
> **Avantages**: I like the documentation and how easy it is to integrate messagebird into any project. We use the service as part of an alarming system for IoT monitoring. The only issues we have ever faced were caused by us, and the wonderful support at messagebird has helped us out many times.
> 
> **Inconvénients**: The only cons are with from carrier restrictions in the united states and not from messagebird.
> 
> We have only had a good experience with messagebird. The software is always getting better and their customer support is unmatched. We will continue to use them and have no desire to look for another provider.

-----

### "100% Deliverable" — 5.0/5

> **Sajith Tharaka** | *21 novembre 2018* | Services et technologies de l'information | Taux de recommandation : 10.0/10
> 
> **Avantages**: With comparing to other providers, SMS delivery accurate is very high. All SMS will be deliverred to my customers. And easy to use everything with userfriendly dashboard.
> 
> **Inconvénients**: No instant funds add option. Every paypal payments will be approved manually by staff. But within 1-2 days payment will be approved. It is better if you can set it instant.

-----

### "Hard to track lots of messages" — 3.0/5

> **Utilisateur vérifié** | *13 décembre 2017* | Taux de recommandation : 6.0/10
> 
> **Avantages**: You can send messages effectively.  The developer pack seems good.  My developers are looking ot interface.  Summary information on usage is good.
> 
> **Inconvénients**: The export functionality is really poor.  I supply security officers.  I want to see what time officers text to book on and off.  The columns move about in the export making analysis hard.  Hours tidying the data before being able to move forard.  The length of time information is held on the webpage is limited.  If i wanted to look back over several months, this is not possible.
The search functionality is limited.
> 
> Easier communication with the team of over 100 officers.

-----

### "Very Easy System To Use" — 5.0/5

> **Sammy** | *5 décembre 2018* | Transport routier/ferroviaire | Taux de recommandation : 10.0/10
> 
> **Avantages**: We can copy and paste telephone numbers from a spread sheet straight into MessageBird to avoid manual update
> 
> **Inconvénients**: I like everything about it - I had a problem with finding my saved templates when the system was updated - but that was my own failure to look properly
> 
> As a business we use a lot of communication methods, but we feel a text message achieves the best results

-----

### "Great service, great price" — 5.0/5

> **Chris** | *29 novembre 2018* | Gestion de l'enseignement | Taux de recommandation : 10.0/10
> 
> **Avantages**: Fantastic pricing when purchasing in bulk with a very easy to use interface.
Reporting is excellent and it's easy to find out the status of messages sent.
> 
> **Inconvénients**: Perhaps provide more 'plugins' to various different pieces of software to widen availability.
> 
> Very polite customer service, very easy to deal with. Very pleased after moving away from our previous provider.

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/160795/messagebird)

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| pt | <https://www.capterra.com.br/software/160795/messagebird> |
| pt-PT | <https://www.capterra.pt/software/160795/messagebird> |

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