---
description: Bird : qu'en pensent les utilisateurs ? Lisez les avis clients sur Bird, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bird - Avis, notes, prix et abonnements - Capterra Luxembourg 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de sms marketing](/directory/30842/sms-marketing/software) > [Bird](/software/160795/messagebird)

# Bird

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> Une plateforme de communication cloud connectant plus de 15 000 entreprises à leurs clients par l'intermédiaire du SMS, de la voix sur IP et de l'API de chat les plus rapides et les plus fiables du monde.
> 
> Conclusion : 157 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Bird ?

Toutes les entreprises ayant des aspirations mondiales de communication client

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.4/5** | 157 Avis |
| Simplicité | 4.4/5 | D'après l'ensemble des avis |
| Support client | 4.2/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Bird
- **Pays**: Amsterdam, Pays-Bas
- **Entreprise fondée en**: 2011

## Contexte commercial

- **À partir de**: 50,00 $US
- **Type de licence**:  (Version gratuite disponible)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: allemand, anglais, espagnol, français, italien, néerlandais, portugais
- **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, Pays-Bas, Royaume-Uni, États-Unis

##  Fonctionnalités

- API
- Automate d'appel
- Automatisation du marketing
- Confirmations/Reminders
- Coupons mobiles
- Débogage
- Enregistrement des appels
- Envoi de SMS en masse
- Gestion des campagnes
- Gestion des centres d'appel
- Gestion des contacts
- Gestion des enquêtes et sondages
- Gestion des modèles
- IVR
- Interface graphique
- Journalisation des appels
- Liaisons SIP
- Logiciels d'expérience client
- Logiciels de VoIP
- Messagerie bidirectionnelle
- Messagerie planifiée
- Messagerie vocale
- Modèles prédéfinis
- Outils de collaboration
- Personnalisation de la voix
- Personnalisation de messages
- Planification des campagnes
- Planification des rendez-vous
- Prise en charge de plusieurs scripts
- Rappels d'appels
- Rapports et analyses
- Rendez-vous récurrents
- Replanification
- Réponses automatisées
- Saisie téléphonique
- Suivi des appels
- Synthèse vocale
- Transfert d’appel

## Intégrations (5 au total)

- Adobe Commerce
- IFTTT
- Tray.io
- Zapier
- Zendesk Suite

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels de sms marketing](https://www.capterra.lu/directory/30842/sms-marketing/software)

## Catégories connexes

- [Logiciels de sms marketing](https://www.capterra.lu/directory/30842/sms-marketing/software)
- [Développement d'applications](https://www.capterra.lu/directory/30082/application-development/software)
- [Logiciels de téléphonie](https://www.capterra.lu/directory/30084/telephony/software)
- [Logiciels de SVI (serveur vocal interactif)](https://www.capterra.lu/directory/30231/ivr/software)
- [Logiciels de VoIP](https://www.capterra.lu/directory/30940/voip/software)

##  Logiciels similaires

1. [Project Broadcast](https://www.capterra.lu/software/1059384/project-broadcast) — 4.9/5 (647 reviews)
2. [Twilio](https://www.capterra.lu/software/180158/twilio-communications-platform) — 4.4/5 (502 reviews)
3. [SlickText](https://www.capterra.lu/software/155430/slicktext-com) — 4.8/5 (268 reviews)
4. [Bitrix24](https://www.capterra.lu/software/113540/bitrix24) — 4.2/5 (991 reviews)
5. [Jira](https://www.capterra.lu/software/19319/jira) — 4.4/5 (15369 reviews)

## Avis

### "100% Deliverable" — 5.0/5

> **Sajith Tharaka** | *21 novembre 2018* | Services et technologies de l'information | Taux de recommandation : 10.0/10
> 
> **Avantages**: With comparing to other providers, SMS delivery accurate is very high. All SMS will be deliverred to my customers. And easy to use everything with userfriendly dashboard.
> 
> **Inconvénients**: No instant funds add option. Every paypal payments will be approved manually by staff. But within 1-2 days payment will be approved. It is better if you can set it instant.

-----

### "Very Easy System To Use" — 5.0/5

> **Sammy** | *5 décembre 2018* | Transport routier/ferroviaire | Taux de recommandation : 10.0/10
> 
> **Avantages**: We can copy and paste telephone numbers from a spread sheet straight into MessageBird to avoid manual update
> 
> **Inconvénients**: I like everything about it - I had a problem with finding my saved templates when the system was updated - but that was my own failure to look properly
> 
> As a business we use a lot of communication methods, but we feel a text message achieves the best results

-----

### "Not reliable provider." — 1.0/5

> **Facundo** | *28 février 2025* | Services financiers | Taux de recommandation : 0.0/10
> 
> **Avantages**: Nothing. The service is average the customer service the worst I had ever try.
> 
> **Inconvénients**: They blocked our account with no prior notice or explanation, we lost all the services connected and generated a huge problem for our services and to all our customers
> 
> Really poor. They hide prices, they charge more than advertised and the blocked the services with no prior notice nor explanation, exposing us to huge contingencies.

-----

### "Great service, great price" — 5.0/5

> **Chris** | *29 novembre 2018* | Gestion de l'enseignement | Taux de recommandation : 10.0/10
> 
> **Avantages**: Fantastic pricing when purchasing in bulk with a very easy to use interface.
Reporting is excellent and it's easy to find out the status of messages sent.
> 
> **Inconvénients**: Perhaps provide more 'plugins' to various different pieces of software to widen availability.
> 
> Very polite customer service, very easy to deal with. Very pleased after moving away from our previous provider.

-----

### "New and liking it" — 5.0/5

> **Lindsay** | *16 janvier 2019* | Biens de consommation | Taux de recommandation : 10.0/10
> 
> **Avantages**: I consult for multiple businesses across multiply countries, and was looking for  a single platform that can accommodate a local / personal feel for our customer communications.  So far, MessageBird seems to be ticking all of the boxes as we can message our US customers from our US number, Canadian with Canadian number, etc.  In addition, the platform dashboard is very easy to manage, so opening this option up to teammates that are less tech savvy will be an option
> 
> **Inconvénients**: it would be nice to have a local customer service number in all countries where you have offices, so that we can speak to someone (if needed) without paying international phone rates.  I use the chat functionality, and they were fairly responsive.   Once someone did connect with me, she stuck with me through all questions.
> 
> So far so good\!

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## Liens

- [Afficher sur Capterra](https://www.capterra.lu/software/160795/messagebird)

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| pt | <https://www.capterra.com.br/software/160795/messagebird> |
| pt-PT | <https://www.capterra.pt/software/160795/messagebird> |

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