--- description: Loopy Loyalty : qu'en pensent les utilisateurs ? Lisez les avis clients sur Loopy Loyalty, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Loopy Loyalty - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de fidélisation client](/directory/10031/customer-loyalty/software) > [Loopy Loyalty](/software/160859/loopy-loyalty) # Loopy Loyalty Canonical: https://www.capterra.lu/software/160859/loopy-loyalty Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/160859/loopy-loyalty?page=2) > Augmenter la fidélité avec des cartes numériques pour Apple Wallet et Google Pay. Aucune connaissance technique n'est nécessaire et aucun développement d'application n'est requis. > > Conclusion : 68 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Loopy Loyalty ? Cafés, restaurants, bars, gymnases, centres de fitness, salons de coiffure, salons de massage, salons de manucure et plus. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 68 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Loopy Loyalty - **Pays**: Hong Kong, É.-U. - **Entreprise fondée en**: 2012 ## Contexte commercial - **À partir de**: 25,00 $US - **Type de licence**: (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Allemagne, Arabie saoudite, Argentine, Aruba, Australie, Autriche, Bahamas, Barbade, Belgique, Bolivie, Brésil, Canada, Chili, Chine, Chypre, Colombie, Costa Rica, Croatie, Cuba et 39 de plus ## Fonctionnalités - Carte de fidélité - Cartes de fidélité - Gestion des abonnements - Gestion des campagnes - Gestion des promotions - Gestion des récompenses - Logiciels d'expérience client - Suivi de l'activité des clients - Suivi de l'engagement ## Intégrations (2 au total) - Make - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de fidélisation client](https://www.capterra.lu/directory/10031/customer-loyalty/software) ## Logiciels similaires 1. [Guusto](https://www.capterra.lu/software/186209/guusto) — 4.9/5 (3541 reviews) 2. [Kangaroo](https://www.capterra.lu/software/149363/kangaroo-rewards) — 4.9/5 (250 reviews) 3. [Smile.io](https://www.capterra.lu/software/169446/smile-io) — 4.9/5 (67 reviews) 4. [Tango](https://www.capterra.lu/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (526 reviews) 5. [ReadySTORE Gift Card and Loyalty](https://www.capterra.lu/software/83219/gift-card) — 4.8/5 (39 reviews) ## Avis ### "Great product\!" — 5.0/5 > **Christos** | *19 octobre 2017* | Taux de recommandation : 8.0/10 > > **Avantages**: The online platform is very easy to use and the stamper app works great and very easy to use. Customer support is great, very helpful and responds really fast to questions. > > **Inconvénients**: Per month for the "Growth" plan is too expensive. It would be great to have the "Growth" plan for half that price. ----- ### "Great Product" — 4.0/5 > **Bruce** | *16 avril 2026* | Automobile | Taux de recommandation : 8.0/10 > > **Avantages**: Loopy Loyalty is extremely easy to use, with a simple setup process and an intuitive interface that makes managing digital loyalty cards effortless. It’s convenient for both businesses and customers, as everything is stored on mobile devices, eliminating the need for physical cards and making rewards quick and accessible anytime. > > **Inconvénients**: One drawback of Loopy Loyalty is that it can be rather difficult for clients using Android devices to add their loyalty cards. Unlike Apple users, Android users are often required to first download Google Pay, which adds an extra step to the process. This can be confusing or inconvenient for less tech-savvy customers and may discourage some from fully engaging with the loyalty program. > > My overall experience with Loopy Loyalty has been very positive. It works well for the market and has proven effective in generating strong customer support and repeat business. I have been using it for over five years now, and it has consistently delivered reliable results while remaining easy to manage. ----- ### "customer use is difficult and cumbersome and requires lots of explanation" — 3.0/5 > **kimberly** | *23 octobre 2017* | Taux de recommandation : 1.0/10 > > **Avantages**: I like all the features available to a business owner. It is a very valuable tool to separate yourself from the crowd. > > **Inconvénients**: The app needs pop ups instructing customers through sign up or a banner "To Finalize enrollments, click add button to finalize enrollment and add to your wallet". I should not have to send a video or instructional card which I am currently having to do to new customers. The link alone left most confused and only enrolled, not installed. Additionally, on iPhones you can not see the entire message when the phone is locked. If I click on the message the card opens up and you do not see the message on the card. The only way the customer can see the message is to click on the bottom left corner on the "I". This is not discoverable by most customers without instructions.......WAY to much effort on customer side. ..... > > more frustrations than benefits thus far. Suggested improvements on customer side would make this an awesome app. ----- ### "Best loyalty app ever" — 5.0/5 > **Dejah** | *9 avril 2026* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: Everything is great Geolocation is my favourite feature Very easy for clients and customers to use > > **Inconvénients**: Nothing .. honestly they have a few bugs here \& there but nothing crazy . I’m very content on the application > > Great app , 3 years with them and it’s been great , there customer service repky very fast and overall experience have been amazing. ----- ### "Simple, Smart & Scalable Loyalty That Just Works" — 5.0/5 > **Ben** | *21 avril 2026* | Produits alimentaires | Taux de recommandation : 9.0/10 > > **Avantages**: We’ve been using Loopy Loyalty in our franchised stores for over three years now, and it’s been a fantastic addition to our operations. The system is very easy for our staff to use, and signing up customers is quick and seamless. What really stands out is the flexibility—our customers can use their loyalty card across all our locations, which adds real value and strengthens the brand experience. On top of that, the support team has been consistently responsive and helpful whenever needed. > > **Inconvénients**: The only real drawback we’ve experienced is that if a customer doesn’t download and save their loyalty card to their phone, the only way to access it is through the back office. This can slow things down a bit at the point of sale. That said, the support team is very open to feedback and feature requests, and we’re confident this could be improved in the future—potentially by adding this functionality to the front-of-house application. > > Smooth, simple, and effective—Loopy Loyalty just works. It keeps our customers engaged, our staff happy, and our brand connected across all locations. A smart, no-fuss loyalty solution we genuinely enjoy using. ----- Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/160859/loopy-loyalty?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/160859/loopy-loyalty) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées