--- description: Sync.com : qu'en pensent les utilisateurs ? Lisez les avis clients sur Sync.com, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités grâce à Capterra Luxembourg. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sync.com - Avis, notes, prix et abonnements - Capterra Luxembourg 2026 --- Breadcrumb: [Accueil](/) > [Partage des fichiers](/directory/30909/file-sharing/software) > [Sync.com](/software/161061/sync-com) # Sync.com Canonical: https://www.capterra.lu/software/161061/sync-com Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/161061/sync-com?page=2) > Sync.com est un substitut sécurisé de Dropbox, approuvé par plus de 700 000 entreprises et particuliers dans le monde. > > Conclusion : 57 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Sync.com ? PME. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 57 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 3.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Sync.com - **Pays**: Toronto, Canada - **Entreprise fondée en**: 2011 ## Contexte commercial - **À partir de**: 8,00 $US - **Type de licence**: (Version gratuite disponible) (Essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Royaume-Uni, Singapour, États-Unis ## Fonctionnalités - API - Contrôles/Permissions d'accès - Cryptage - Fonction de glisser-déposer - Gestion de contenu - Gestion de versions - Gestion des documents - Outils de collaboration - Partage des fichiers - Sauvegarde et récupération - Stockage de documents - Synchronisation de données - Synchronisation en temps réel - Transfert de fichiers ## Intégrations (2 au total) - Microsoft Excel - Microsoft Word ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Chat ## Category - [Partage des fichiers](https://www.capterra.lu/directory/30909/file-sharing/software) ## Catégories connexes - [Partage des fichiers](https://www.capterra.lu/directory/30909/file-sharing/software) - [Logiciels de stockage en ligne](https://www.capterra.lu/directory/31310/cloud-storage/software) - [Logiciels de collaboration de contenu](https://www.capterra.lu/directory/32935/content-collaboration/software) ## Logiciels similaires 1. [Google Drive](https://www.capterra.lu/software/161425/drive) — 4.8/5 (28628 reviews) 2. [OneDrive](https://www.capterra.lu/software/161304/onedrive) — 4.5/5 (12885 reviews) 3. [Google Workspace](https://www.capterra.lu/software/168389/google-workspace) — 4.7/5 (17732 reviews) 4. [iCloud](https://www.capterra.lu/software/204717/icloud) — 4.6/5 (1992 reviews) 5. [Dropbox](https://www.capterra.lu/software/143068/dropbox-business) — 4.5/5 (21716 reviews) ## Avis ### "Sync Cloud Storage - Canadian Local Favorite" — 5.0/5 > **Holly** | *23 mars 2025* | Comptabilité | Taux de recommandation : 10.0/10 > > **Avantages**: Ease of use, integration into MS Windows and speed of upload/download time. And it's Canadian\! > > **Inconvénients**: Sometimes it's difficult to edit the share settings. I have a hard time deciphering between the team sharing and the send a link sharing. > > Overall it has been great\! Affordable, quick and perfect for what I needed it for. ----- ### "Ditched Dropbox for Sync" — 5.0/5 > **Kevin** | *23 février 2024* | Enseignement supérieur | Taux de recommandation : 10.0/10 > > **Avantages**: There are many file repository services available in the Cloud these days, but few have end-to-end encryption like Sync. That was the main reason I transferred all my personal files from Dropbox to Sync: to maintain maximum privacy. I'm the only one who holds the keys to my data. > > **Inconvénients**: The web interface works fine on a monitor, but is somewhat hard to use on a mobile device. Sync has a mobile app that works well on modern devices, but there have been times when I've needed to access my Sync files on a mobile device that was too old to run the app. > > Sync gives me fast, easy, and private access to my files whenever I want and wherever I am: at home, at work, or on-the-go. I've been using Sync for 2 years and don't ever remember having a problem. I've never lost a file or had a file get corrupted. Their service has been great\! I would highly recommend giving them a try. They offer a free tier with paid options available if you need more features. ----- ### "I had a very disappointing experience with Sync.com." — 1.0/5 > **Keri** | *12 juillet 2026* | Vente au détail | Taux de recommandation : 0.0/10 > > **Avantages**: Kept most of my files safe. Strong security and encryption privacy-focused approach. Desktop application was generally easier to use than the web interface. > > **Inconvénients**: The platform was consistently unreliable. It would frequently just sit there spinning, and simple tasks like creating a folder often wouldn't work. I could usually accomplish those same tasks on my desktop, but that defeats the purpose. I was paying for a cloud service because I needed it to work across my devices without constant issues. To make matters worse, once I notified Sync.com about these issues, it took months before they even attempted to investigate them. Throughout that time, they were never able to give me a clear explanation for why the platform was performing so poorly or what was causing the problems. I spent months dealing with an unreliable service while waiting for answers that never came. What really frustrated me was when I needed help recovering documents. One of the reasons I chose a paid service was because I expected reliable support if something went wrong. Instead of actually helping, support simply emailed me instructions and expected me to do the recovery myself. Could I eventually figure it out? Yes. But that's exactly why I was paying for the service—to save time and have knowledgeable support when I needed it. I'm busy, and I expected a premium service to provide premium support, not links to documentation and instructions to do it all myself. Between the unreliable platform, the months-long delay in addressing reported issues, the inability to explain or resolve the problems, and the lack of meaningful customer support, I can't recommend Sync.com. I eventually moved my files elsewhere and wish I had done it much sooner. If you're paying for a premium cloud storage service, you should expect it to work reliably and receive timely, effective support when it doesn't. Unfortunately, that wasn't my experience. > > Took way more time than I had trying to fix the issues. Web interface was extremely slow and frequently froze. Basic tasks like creating folders often failed. Customer support took months to investigate reported issues. Support could not explain or resolve the underlying problem. Recovery assistance consisted mainly of sending instructions instead of providing hands-on help. Overall experience did not justify the subscription cost. ----- ### "Like having an external backup with sharing capabilities in one" — 5.0/5 > **Charles** | *30 septembre 2021* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: I love the way it's so easy to share any link and that I can easily remove someone's permission. Also, my colleague is having problems with her computer so Sync is really stopping her from losing some of those files and also it means I can access them on my computer or she can on another computer. > > **Inconvénients**: I have no complaints. Although sometimes the only way I can access my colleagues' files in the shared folder on the desktop is by logging in on the online version or even her version. So if it was instantly there without, it would be better, but the fact I can still easily access and download the files makes it not much of a problem. > > Very happy. ----- ### "Great File Storage I Recommend\!" — 5.0/5 > **Roger** | *4 octobre 2022* | Rédaction et correction | Taux de recommandation : 9.0/10 > > **Avantages**: One feature that's particularly useful is privacy. As your files are encrypted, they don't have the encryption key - A super feature in the event you want to keep your files available on other devices, but only available to you. Additionally, it's awesome to start working on a document (for example) stored on sync.com, then later to use another device and keep working on the same document. This makes life much easier\! Also (I've run into this a few times), their clouded store save me a lot of work. Why? If my computer dies, I don't lose any of my important files, and can even access them using a mobile device, or another computer. > > **Inconvénients**: The only significant downside I've run into, is that they don't have a Linux based application (they support Windows and Mac). You can still use a web browser to access sync.com on Linux, but it's not quite the same as a native application. Having said that, it's still a great solution. > > This service easily solved my primary problem, where I needed to have files accessible across multiple devices, but not stored on those devices. Sync.com stores the files only in the cloud. In a nutshell, here's what I like: Easy-to-use interface. Excellent security. Great customer service. Great for privacy conscious people. Files are not lost if a device breaks. ----- Page : 1/4\ Suivant: [Page suivante](https://www.capterra.lu/software/161061/sync-com?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.lu/software/161061/sync-com) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées